Removing Limescale from Marble Shower Tiles in Addlestone

I recently went the assistance of a home owner in Addlestone, Surrey who had damaged the surface of the Marble tiles in her shower by attempting to remove Limescale using a well-known household cleaning product, which unfortunately due to its acidic formula actually made the problem worse and etched the tiles.

Limescale on Marble Shower Tiles Addlestone

Burnishing Marble Shower Cubicle Tiles

To remove the etching and Limescale from the Marble tiles the surface would need to be cut back and re-polished using diamond encrusted burnishing pads. For this job we used a set of six inch pads which are similar to the floor pads but smaller so they can be attached to a hand held machine and used on vertical surfaces.

To burnish the tiles a coarse pad is applied first lubricated with a little water and this removes surface deposits such as Limescale and in this case also the etching. The resultant residue is washed away and then you proceed on with the Medium, Fine and Very Fine polishing pads until the surface has been restored.

Sealing Marble Shower Tiles

Once I had finished applying the Very Fine pad I gave the tiles a thorough rinse and then dried them so they could be sealed for which I used a coat of Tile Doctor Colour Grow which is an impregnating sealer that gets into the pores of the stone enhancing the natural colours in the process.

Limescale removed from Marble Shower Tiles Addlestone
The owner was really grateful because she was thinking that they would need to be replaced which as you can imagine would have been very expensive.

Etched Marble Walls Tiles Burnished and Polished in Addlestone, Surrey

Removing Limescale from Porcelain Swimming Pool tiles in Oxshott

The owner of this swimming pool at a large residence in the suburban village of Oxshott had put the property on the market and naturally wanted the pool area to look its best. The pool was surrounded by Porcelain tiles which are very resilient and generally a good choice for a swimming pool surround, additionally the slate effect tiles in this post had a riven surface which would make them less slippery than the highly polished variety. The chemicals used in swimming pools however are quite strong and I suspect this has contributed to the build-up of Limescale on the surface of the tiles.

Cleaning Porcelain Tiles

The first job was to give the tiles a deep clean and this was done by scrubbing in Tile Doctor Pro-Clean diluted 1 part cleaner to four parts hot water using a black scrubbing pad fitted to a rotary machine. Once scrubbed the soiled cleaning solution was removed using a wet vacuum and the tiles given a thorough rinse. There were a lot of tiles to clean and naturally care has to be taken to avoid getting any cleaning solution in the pool.

Porcelain Pool Surround Oxshott Before Cleaning Porcelain Pool Surround Oxshott Before Cleaning

After rinsing the tiles were dried with the assistance of an air mover so we could get an idea of what other remedial work would be required and in this case it became clear where the areas with Limescale staining were.

Porcelain Pool Surround Oxshott During Cleaning

Removing Limescale from Porcelain Tiles

To remove the Limescale each stain was spot treated using Tile Doctor Grout Clean-up which is a strong acid based cleaning product normally used to remove grout smears from tiles but also equally useful at dealing with mineral deposits such as Limescale. You have to be very careful with acids on tiles, especially natural stone so once it had done its job the tiles were thoroughly rinsed and the whole floor rinsed again once we have completed everything.

Porcelain Pool Surround Oxshott After Cleaning Porcelain Pool Surround Oxshott After Cleaning

When we had finished the client couldn’t believe the transformation we have managed to achieve.

Porcelain Pool Surround Oxshott Before And After
 

Deep cleaning Porcelain pool surround tiles in OxShott, Surrey

Limestone Kitchen and Hallway floor Cleaned and Sealed in Westminster

Details below of a Limestone Tiled Floor that I recently cleaned and sealed at a residence in Westminster in the heart of London. The tiles were not looking the best and after deciding to do something about the owner searched the internet for a solution saw my website and emailed to book me in 2 months before.

Limestone tiled floor Westminster Before Cleaning Limestone tiled floor Westminster Before Cleaning

Cleaning a Limestone Tiled Floor

I arrived on site at the agreed time and decided to scrub the floor first using a hot 4:1 dilution of Tile Doctor Pro-Clean which is a heavy duty alkaline cleaning product specially designed for cleaning stone floors. This was left to dwell for a while and then agitated using a rotary machine fitted medium brush head. The soiled solution was then removed using a wet vacuum and the floor was then rinsed down with fresh clean water. Doing this removed a lot of dirt, that was ingrained in the stone, and by using the brush it got into the recesses of the grout, once I had done this the floor looked great but I could see it would still needed to be burnished to restore the original appearance.

Limestone tiled floor Westminster Initial Clean Limestone tiled floor Westminster Initial Clean

Burnishing Limestone Floor Tiles

We used a set of diamond encrusted Burnishing Pads fitted to a rotary buffing machine to polish the Limestone floor. These pads are ideal for restoring the shine on hard stone surfaces such as Limestone, Travertine and Marble, the come in a set of four and you start with the Coarse pad together with plain water and this cuts through and removes surface grime and any surface seal. You then progress through the Medium, Fine and Superfine polishing pads one to achieve a high polish.

Sealing Limestone Tiles

The floor was left to dry and I returned a couple of days later to seal it using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer that brings out the colours in natural stone, finally buffing the floor using a soft white buffing pad.

Limestone tiled floor Westminster After Cleaning Limestone tiled floor Westminster After Cleaning

The lady was really pleased with the result and left a nice testimonial on the tiled doctor website, she has also booked me in to sort out two bathroom floors (one Marble and one Limestone) and she has also booked me in to carry out the cleaning of all her carpets.

Limestone tiled floor Westminster Before and After
 

Limestone Tile Cleaning and Polishing in Westminster, London

Travertine Tiled Floor Diamond Polished in Surbiton

I recently carried out a clean and diamond polish of a Travertine tiled floor in Surbiton for a customer who had been fed up with the floor since she and her husband had moved in 2 years ago. The floor was the last job on their list of things to be done and they wanted to make sure that it was done properly as unfortunately in the past they have fallen prey to unscrupulous tradesmen who had not lived up to expectations.

When I was asked to quote I explained what I would do and showed pictures of previous work, and also my Trustmark Accreditation. They had also researched my work through my website and through the work history where there are lots of examples of Travertine tiles I have worked on in the past. I received the work order the next day and booked the job in for three weeks after.

Travertine Floor Surbiton Before Travertine Floor Surbiton Before Marked

Stripping and Polishing Travertine Tiles

I arrived at the agreed date and time and was pleasantly surprised to see that they had put sheeting around all of their kitchen units and skirting so all I had to protect was the wooden flooring next to the travertine.

Travertine Floor Surbiton Before Cleaning Travertine Floor Surbiton Before Cleaning

My first job was to scrub the floors Using Tile Doctor Pro Clean to get rid of any ingrained dirt and clean the grout, the soiled cleaning solution was then removed using a wet vacuum and we moved onto burnishing the stone. This is done using a rotary scrubbing machine fitted with a coarse diamond encrusted burnishing pad and a little water began to strip off the old dirt and seal from the floor, the resulting slurry was then removed using a wet vacuum. The burnishing pads come in a set of four so once we were done with the coarse pad we moved on to the Medium pad which is the first step in the polishing process.

At this point I could see more work was required to improve the grout which was done using a combination of pressurised steam, more Tile Doctor Pro-Clean and a stiff brush. Once I had removed all the dirt and old seal from the grout I went on to the next stage of polishing and used the fine pad finally moving on to the extra fine pad to give the floor that extra deep shine.

Sealing Travertine Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Colour Grow which is a colour enhancing impregnating sealer designed to provide maximum stain protection on natural stone floors whilst bringing out the colour in the stone. After the second coat was applied I waited 10 minutes before buffing any excess residue with a white buffing pad.

Travertine Floor Surbiton After Travertine Floor Surbiton After

I offered the customer the option of creating a higher shine by applying Tile Doctor Shine Powder to give it a mirror polish but she declined as she was more than happy with the finish. Overall the floor came out really well and I found it quite a humbling experience as she was constantly saying thank you due to the fact that she had been messed about by previous contractors so was quite relieved to find someone who could actually do the job properly.

Travertine Floor Cleaned, Polished and Sealed in Surbiton

Restoring a Victorian Tiled floor hidden under Carpet in Balham

This post is from a house in Balham where the owner was doing some renovation work and after deciding to change the flooring in the hallway they discovered an original Victorian tiled floor. They planned to restore the floor unfortunately however their builders did not listen and didn’t bother to put down any protection when decorating leaving it in a worse condition than when they found it.

Victorian Tiled Floor Balham Before Cleaning Victorian Tiled Floor Balham Before Cleaning

Cleaning the Victorian Tiled Floor

To initially clean the floor I put down a 50/50 mixture of Tile Doctor Pro-Clean and Nanotech Ultraclean diluted with four parts water; this creates a powerful alkaline cleaner that is safe to use on tiles and contains tiny abrasive particles to cut through the grime. This solution was left to dwell on the tile for twenty minutes before being agitated using a rotary machine fitted with a black scrubbing pad. This action did well to deep clean the tiles and remove dirt but there was still plenty of other problems to deal with including paint from the decorating and glue from the carpet.

To remove the glue and paint I treated the surface with Tile Doctor Remove and Go which as its name suggest is designed to remove coatings from the surface of tiles without damaging them. Working in sections the product was left to dwell for forty minutes on the surface of the tile before being worked in by hand into the glue and paint. Once it had all been removed I gave the whole floor a scrub with Grout Clean-Up to remove grout from the surface of the tile and this brightened up the colours. Last step was to give the floor a thorough rinse down using clean water, this is quite important and you need to ensure any trace of product has been removed before sealing. The water was removed using a wet vacuum which literally sucks the water off the floor and reduces drying times, the floor was still fairly damp at this stage so we called it a day leaving an air blower in place to help the floor to dry overnight.

Sealing Victorian Tiles

When I came back the next day I decided to seal the tiles using Tile Doctor Colour Grow which is an impregnating sealer that penetrates into the pores of the tile blocking any dirt from getting in and making the tiles easier to clean.

Victorian Tiled Floor Balham After Cleaning Victorian Tiled Floor Balham After Cleaning

Two coats were sufficient and Colour Grow also brings out the colour in the tile improving its look, certainly my customer thought so as all they could say was:

“AMAZING I didn’t think it was possible to get like this.”

Victorian Tiled Floor Balham Before and After
 

Victorian Floor Restoration in Balham

Limestone Tiled Kitchen Floor Cleaned and Polished in Knightsbridge

Details below of a Limestone Tiled Floor we cleaned and polished in the kitchen of a flat in Knightsbridge, the customers were waiting to move into their new home and the kitchen floor was dirty, especially after they had some new tiles fitted and looked out of place.

They had other companies in to quote but were not impressed by their knowledge of how to clean the floor, and one large London based company sent some people to do a test patch with completely inappropriate equipment and failed to make any difference at all. Sorting out natural stone floors is what we do for a living so and although I was unable to carry out a demo on this occasion I managed to get the job by answering all their questions in detail setting realistic expectations without promising the earth and showed them pictures from a portfolio of work we had done before.

Limestone Tiled Floor Kensington Before and After Cleaning

Stripping and Polishing Limestone Floor Tiles

Before starting to clean the floor we removed the plinths from the kitchen units and then using a rotary scrubbing machine fitted with a coarse diamond encrusted burnishing pad and a little water began to strip off the old dirt and seal from the floor, the resulting slurry was then removed using a wet vacuum.

The burnishing pads come in a set of four so once we were done with the coarse pad we moved on to the Medium and then Fine pads again with a little water until the floor was polished. The Next step was to use Tile Doctor Pro-Clean along the grout lines with a stiff brush to get the grout clean as well.

To bring up the polish on the Limestone tiles the last “Very Fine” pad was fitted to the rotary machine and run over the floor to buff it to a nice shine.

Limestone Tiled Floor Kensington Before and After Cleaning

Sealing Limestone Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer designed to provide maximum stain protection on natural stone floors whilst bringing out the colour in the stone, this was followed with a final buff with a soft white pad.

Limestone Tiled Floor Kensington Before and After Cleaning

The customers were really pleased with the finish and pleased that they chose a Tile Doctor to do the work. I should mention that they were not expecting to be able to see the new and the old tiles blend and were really happy that we could achieve this for them.
 
 

Limestone Floor Cleaned, Polished and Sealed in Knightsbridge

Limestone Tiled Floor Cleaned and Polished in Fulham

This Limestone tiled floor was installed at a property in Fulham, I was asked round to quote for cleaning the floor and whilst I was there I did a patch test. The test worked very well and the owner couldn’t believe that the grout was actually white not dark grey.

Limestone Floor Fulham Grout Cleaning 1

Cleaning Polished Limestone Floor Tiles

The first step was to give the floor a quick sweep to remove any surface grit etc. Before starting the burnishing process which we use on hard stone surfaces such as polished Limestone to clean and bring up the shine on the floor. The burnishing pads and encrusted with diamonds and come in a pack of four consisting of Coarse, Medium, Fine and Very Fine 17” pads. I started with a coarse pad which removes sealers and dirt from the floor, a little water is added to lubricate the process.

Limestone Floor Fulham Before Cleaning Zoom 2 Limestone Floor Fulham Before Cleaning 3

Once we had finished with the coarse pad the grout was cleaned up using Tile Doctor Pro-Clean diluted 1 part cleaner to 4 parts water. The solution was then scrubbed into the grout with a stiff hand brush until it was clean. The floor was then rinsed with clean water to remove any cleaning products and we then continued with the remaining burnishing pads applied in order with Medium, Fine and Very Fine until the floor was thoroughly cleaned and polished. We left for the day at this point to allow the tiles to dry overnight.

Limestone Floor Fulham Before Sealing 4

Sealing Limestone Floor Tiles

The following day we returned to seal the floor using two coats of Tile Doctor Colour Grow which is a great sealer for natural stone such as Limestone as it works to lift the colours out of the stone. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white polishing pad.

Limestone Floor Fulham After Cleaning Sealing 5 Limestone Floor Fulham After Cleaning Sealing 6

The customer was really pleased with the result and couldn’t believe that the floor could look so good.

Limestone Floor Fulham Before and After

 
 

Limestone Floor, Cleaned, Scrubbed, Polished and Sealed in Fulham

Applying Ant-Slip to a shiny Porcelain Patio

Last week we were asked to carry out a demonstration of our AntiSlip Treatment for a lady in Ashtead Surrey. She has white shiny Porcelain tiles laid on a patio area and when they get wet they are really slippery and dangerous and she was especially concerned about young children hurting themselves. We carried out a test patch for her and asked her to see if she could slip, not only did she try, but her gran and mother-in-law also tried and were extremely impressed. I left her with our quotation so she could discuss it with her husband. The next day I received a call asking me to go ahead and carry out the works.

Applying the Anti-Slip Solution

When applying this treatment it is vital that you follow all the guidelines and times for the different types of stone. It is a 3 stage application, the first is the primer which is mixed 4 : 1 which we scrubbed into small areas of about 6m2 at a time, when scrubbing we used a brush head on our rotary scrubbing machine which has the added advantage of cleaning the tiles.

Shiny Slippery Porcelain Tiles in Ashtead26

After about 5 minutes of scrubbing using a scrubbing pad we then vacuumed it all and left the tiles to dry and because we were outside in the sun it didn’t take long to dry. The next stage is to apply the Antislip treatment and for this we used a flat mop and for these type of tiles we needed to leave it to dwell for between 3 and 5 minutes, but we had to make sure that it did not dry in.

After the dwell time the 3rd stage is to scrub in another solution of the primer, but this time it locks in the Antislip. When you are scrubbing this stage you can feel the treatment working. Once we have completed this stage we vacuum it all up then rinse the area with fresh water to remove any residues.

Applying Anti Slip to Shiny Slippery Porcelain Tiles in Ashtead33

The complete area was around 50m2 and luckily the treatment package covered this area. In all the application took two of us around five hours to complete and after clearing our equipment away we then put all the garden furniture back in place.

We returned the next day because the customer also asked us to clean their driveway and the patio area was wet because of rain, but it was great to walk on and I did not slip at all.

Shiny Slippery Porcelain Tiles in Ashtead41

The customer was really happy, because if the treatment hadn’t worked her only other option would have been to rip up the tiles and replace them at a cost of thousands and to make things even better for her, this treatment will last around 4 years before she needs to have it re-applied.

Preventing slips and trips on shiny porcelain patio tiles

Slate Tiled Floor restored to a natural finish in Balham, South London

This beautiful slate tiled floor installed in the kitchen and hallway of a house in Balham London; I was asked by the owner if we could restore the floor following some work that had been carried out by a builder who had failed in his attempts to remove the old seal. To instill confidence that we could complete the work we carried out a demonstration on a small test area which was enough to prove that money would not be wasted and we were booked for the job, we even agreed to clean the floor on Sunday and seal it on the Monday so it would be ready in time for visitors who were due on the Wednesday.

Balham Slate Floor Before Balham Slate Floor Before

Cleaning slate Floor Tiles

We cleaned the floor using Tile Doctor Pro-clean which is an alkaline cleaner safe to use on natural stone such as Slate; it’s very good at removing general dirt, grime and even grease. Next step was to remove the remaining sealer using Tile doctor Remove & Go which was applied to a small area at a time. I scrubbed the product into the slate and left it on the surface for a further hour making sure not to let the area dry out which temporarily made it look really dark (see photo below). Finally I gave the floor a through rinse to make sure that no chemical remained on the stone before sealing and then left for the evening.

Balham Slate Floor After Cleaning

Sealing Slate Floor Tiles

The next day I checked the floor was dry using a moister meter which thankfully it was and then started to seal using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer design to provide maximum stain protection on natural stone floors whilst bringing out the deep colour in the stone and providing a natural matt finish.

Balham Slate Floor After Sealing

My customer was really happy with the results and left a nice testimonial on the Tile Doctor website, she has also booked me in to clean her driveway next month.

Balham Slate Floor Before and After-

 
 

Slate Floor Cleaned, Stripped and Re-Sealed in Balham, South London

Limestone Tiled Kitchen Floor Cleaned and Polished in Fulham

Beautiful Limestone tiled floor installed in the kitchen of a house in Fulham, the owner was keen to have the floor cleaned and re-polished; Limestone is a very hardwearing material but does need an occasional professional polish to keep it looking its best.

Limestone Tiled Floor Before Limestone Tiled Floor Before

Cleaning Limestone Floor Tiles

The floor was given a quick wash with Tile Doctor Neutral Cleaner in order to remove any surface grit and then cleaned using a set of Burnishing pads fitted to a rotary machine. The burnishing pads come in four different colours and you work your way through them starting off with the red pad with a little just water and then carry on with the white pad and then the yellow pad until the floor is thoroughly cleaned. Next step was to use Tile Doctor Pro-Clean along the grout lines with a stiff brush to get the grout clean as well. To bring up the polish on the Limestone tiles I used a green polishing pad which is the last in the set of the four burnishing pads.

Limestone Tiled Floor During Limestone Tiled Floor During

Sealing Limestone Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer designed to provide maximum stain protection on natural stone floors whilst bringing out the deep colour in the stone. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white pad.

Limestone Tiled Floor After Limestone Tiled Floor After

This job took me two days, and the owner was extremely happy with the results and said it looked better than when it had first been laid eight years ago.

Limestone Tiled Floor Before and After

 
 

Limestone Floor Cleaned, Polished and Sealed in Fulham

Marble Wall and Floor Tile Refresh in Woking

This job was to refresh the Marble tile installed in a house in Woking. There were a number of different marble tiles installed on the wall and floor including two shower cubicles, a bathroom floor, a small cloakroom floor and the kitchen floor; the pictures below show before and after photographs for each job.

Cleaning a Marble Tile Shower Cubicle

I started with the shower cubicles using Tile Doctor Oxy-Pro which is a specific product for cleaning showers and comes with a spray attachment that mixes the cleaning agent with air making it lighter and helping it stick to vertical surfaces. This was left to dwell on the surface for a while and then the tiles were scrubbed before being rinsed down. This action not only cleaned the dirt and soap scum off the tile it also got rid of some mould that had started to grow.

Marble Shower Cublicle Marble Shower Cubicle

In one shower there was a build-up of limescale on the wall so to get rid of this I used a little Tile Doctor Grout Clean-up, this product is usually for removing grout smears from tile however it’s also good at removing most types of mineral deposits such as Limescale, you do have to be quick though as it’s an Acid based product I had to be quick and to thoroughly rinse because I didn’t want to damage the marble.

Marble Mosaic Bathroom floor tile cleaning

The next job was to tackle the bathroom floor which was tiled with small Marble mosaic tiles. A long time was spent cleaning and scrubbing the grout of this floor using a solution of Tile Doctor Pro-Clean mixed 50/50 with NanoTech Ultra-Clean to add tiny abrasive particles making a very effective tile cleaner. Again once the cleaning was finished cleaning the floor was rinsed thoroughly with clean water to remove any cleaning product.

Marble floor Tiles Before Cleaning Marble floor Tiles After Cleaning

Marble Kitchen floor tile cleaning

The next floor on the list was the kitchen floor, again all Marble tile; on this I used a rotary scrubbing machine fitted with a medium brush head and again a mixture of Pro-Clean and NanoTech UltraClean. The reason I used a brush head instead of a scrubbing pad is because it is a textured marble the brushes will get into the nooks and crannies, the grout was especially stained in this area and this is now much improved.

Marble Kitchen Floor Tile Before Marble Kitchen Floor Tile After

Marble Cloakroom floor cleaning

The last floor on the list to do was the cloakroom WC which was cleaned using the same method as on the bathroom floor described above using the Pro-Clean, NanoTech, and UltraClean mixture worked in with some elbow grease.

Marble Cloakroom- WC Floor

Once everything had been cleaned, and rinsed. I left it all to dry out overnight.

Sealing Marble Tiles

The following day before I sealed I checked everything just in case I had missed anything, but it was all okay. I sealed everything twice using Tile Doctor Colour Grow and checked that the tiles were properly sealed by doing a water test. When sealing you have to make sure that you don’t let the seal puddle so I buff the tiles with terry towelling and on the large areas I also buff the floors with a white buffing pad.

As you can imagine this was a very large job and when everything was eventually finished the lady said she was really happy and couldn’t believe how the tiles had come out, she even had her neighbours round to see how it all turned out and they were all suitably impressed.
 
 

Multiple Marble Tile Wall and Floor Tiles cleaned in Woking, Surrey

Resolving Sandstone Flagstone issues in Clapham

Details below of a Sandstone floor installed in the Kitchen of a house in Clapham, South London. The client had not been happy with the floor since it had been installed because the tiler hadn’t applied the seal correctly. The owner had also had a quote from a stonemason who had recommended grinding off the top later of stone. I explained that that would not be necessary and went on to explain the process to restore it. As it turns out my quote was £500 cheaper that the Stone mason but I was confident I could get as good a result and the customer could see I knew what I was talking about and gave the job to me.

Sandstone Tiles Before Cleaning Sandstone Tiles Before Cleaning

Sandstone Tile Cleaning

I began work on the floor using a coarse diamond burnishing pad fitted to a rotary scrubbing machine with a little water. I slowly scrubbed the floor in small areas and removed the old sealer from the whole tile. The next step was to tackle the grout which was done by applying Tile Doctor Pro-Clean worked in along the grout lines using a stiff grout cleaning brush. After this the pad was replaced on the rotary machine with a medium brush head and the floor was given a good scrub followed by rinsing thoroughly with fresh water.

At this stage it was evident that a couple of stubborn areas were still in need of attention due to the old sealer still being present so Tile Doctor Remove and Go was applied which is a strong sealer stripper and left to dwell for around 40 minutes before being scrubbed in and washed down again.

I can recommend a Wet Vacuum at this point as they are great at removing liquids from floors; at this point I left for the day to allow the floor to dry overnight ready for sealing the next day.

Sandstone Tile Sealing

Then next day when I returned I checked to make sure the floor was dry and ready to seal, there were a couple of little patches I needed to redo and once they were rinsed I dried them using my heat gun. I then sealed the floor with four coats of Tile Doctor Colour Grow and when the last coat had dried I demonstrated to the customer that it was fully sealed using a water test.

Sandstone Tiles After Cleaning Sandstone Tiles After Cleaning

The client was really pleased with the results and that I had saved him so much money and left the following comment on our feedback system.

Bill was great and worked hard to restore and protect the floor. We’re very pleased. There has been some accidental damage outside which I’m happy we’ll sort.
Ian Blandford, Clapham

Sandstone Tiles Before and After

 
 

Sandstone Tiled Floor Cleaned and Sealed in South London

Quarry tiled floor restoration in Grove Park, South London

I recently completed this Quarry Tile restoration work for a young couple in Grove Park, South London. They were refurbishing their property and wanted to keep as much of the original features that they could. In the kitchen they had the original quarry tiles and had attempted to clean the floor themselves but we’re unsuccessful. I quoted for the job and took time to explain the process and which products I would be using.

They contacted me a couple of days later to let me know that they wanted me to carry out the work which was gratifying as I had put a lot of time into the quote. Turns out I got the job because they could see I knew what I was talking about giving them confidence I could do the work and another company had quoted twice the price I gave them and didn’t even pop round to carry out a site survey.

Quarry Tile Cleaning Before Quarry Tile Cleaning Before

Cleaning Hallway Quarry Tiles

I turned up at the agreed time and set about by cleaning the floor with a mixture of Tile Doctor Pro-Clean and NanoTech UltraClean which combine well together to produce a very effective cleaning product that is safe to use on tile and stone. The solution was worked into the floor using a rotary scrubbing machine fitted with a black scrubbing pad; after a while the soiled solution was removed using a wet vaccum and the floor was given a thorough rinse with clean water to see what I had left to deal with.

What was left was a mixture of paint, grease and sticky residues from old carpet tape and if that wasn’t enough there were limescale deposits. To tackle this a stronger product was required so I laid down Tile Doctor Remove and Go and left it to dwell on the tile for about 45 minutes which was sufficient to break down the stubborn marks and allow for them to be scrubbed out. Remove and Go is a strong coatings remover which as its name suggests should remove just about anything and with the exception of the limescale it lived up to its name.

I think it’s a fair statement to say that Tile Doctor have a product to treat every problem and to remove the limescale I used Tile Doctor Grout Clean-Up which is an acid based product usually used to remove excess grout but it’s also effective on the removal of mineral deposits; needless to say it removed the limescale without a problem. You do have to be very careful when using strong products like these on tile so I only left it on the floor long enough to do the job.

The last step was to fit a brush head onto my rotary floor machine and gave the floor a thorough rinse neutralising the floor and making sure that all trace of cleaning products were removed. Once I had finished I locked up the house and left the floor to dry for several days.

Sealing Hallway Quarry Tiles

When I returned I first checked that the floor was dry enough to seal using a moisture meter. The floor was dry so we started the process of sealing the floor with Tile Doctor Seal and Go, the Quarry Tiles were very porous and it tool seven coats of sealer before the tiles were completely sealed. Seal and Go was chosen as the customer wanted liked the low sheen finish this sealer provides whilst also offering excellent stain protection.

Quarry Tile Cleaning After Quarry Tile Cleaning After

The owners were absolutely delighted with the results and they put in a fantastic review about me on the Tile Doctor website.

“Bill Bailey provided an extremely professional and high quality service from first point of contact to end result. He took time to assess the tiles to be cleaned and approached the job with a genuine commitment to get it right and achieve the best possible results. He carefully explained all the processes involved and was able to answer all our questions and provide advice. We would not hesitate to recommend him very highly. Gemma, London

Quarry Tile Cleaning Before and After

 
 

Quarry Tile Renovation in Grove Park, South London

Travertine Tiled Kitchen floor in Mitcham

I was recently asked to visit a customer with a Travertine Tiled Kitchen floor in Mitcham South London who had spilt a strong cleaning product on the Travertine Tiles. Due to the litigious nature of the wold in which we live I can’t name the product in this post but I can tell you it’s advertised on the TV as a wonder cleaner, unfortunately acidic products like this one will eat into the sealer and with frequent use cause holes to appear in natural stone. Fearing that he had ruined them I checked the floor over and assured him I could make his tiles look as good as new.

Travertine Mitcham Before Travertine Mitcham Before

Cleaning Travertine Tile

I used the diamond encrusted burnishing pad system starting with the red pad and water to clean the tiles and remove any topical sealers that may have been present. This was continued with the white and yellow pads using nothing but water and then with a stiff grout cleaning brush and a weak solution of Tile Doctor Pro-Clean along the grout lines to make sure all the grout was thoroughly cleaned. Last step of the cleaning process was to rinse the floor of any dirt picked up by the pads and then when the floor was dry I used a green polishing pad to add a shine to the floor.

Sealing Travertine Tile

To protect the travertine it was sealed using a single coats of Tile Doctor Colour Grow which is an impregnating sealer which brings out the natural colour in stone. Once it was all dry again I buffed it up again but used a soft white buffing pad. As you can see by the photos the tiles look great and I have one very grateful customer who said they look better than when they were first laid.

Travertine Mitcham After Travertine Mitcham After

 
 

Travertine Tiled Kitchen floor in Mitcham

Cleaning Encaustic Kitchen Floor Tiles in Beckenham

On a visit to a customer to a customer in Beckenham, Kent who had a pair of rugs that needed cleaning I was asked to take a look at her Encaustic kitchen floor tiles which had become dull and she couldn’t keep them clean. I carried out a demonstration on how I would clean them and also explained the different sealer options available and how each sealer can have a different effect. She was pleased with the demonstration and engaged me to clean the tiles as well as the rugs specifying a sealer that would leave a sheen on the tile.

Encaustic Floor Tiles Before Cleaning

Cleaning black Porcelain floor tiles

I set about scrubbing the floor using a hot water dilution of Tile Doctor Pro-Clean Tile and Grout cleaner combined 50:50 with NanoTech UltraClean which adds tiny abrasive particles to the solution to make a more effective cleaning product. The solution was worked into the tiles by scrubbing with a rotary machine fitted with a black scrubbing pad and a stiff hand brush was used along the tight grout lines. The soiled solution was removed using a wet vacuum and floor thoroughly rinsed down with clean water. The tiles were then left to dry with the aid of a Turbo Air blower to help speed up the drying time.

Encaustic Floor Tiles Before Cleaning Encaustic Floor Tiles Before Cleaning

Sealing Encaustic Floor Tiles

Once the tiles were dry I applied five coats of Tile Doctor Seal and Go which is a water based protective sealer that doesn’t give off any odour and produces a nice low sheen the customer was looking for.

Encaustic Floor Tiles After Cleaning

The final result was one happy customer with a clean easy to maintain tiled floor and two clean rugs as well.
 
 

Cleaning Encaustic floor Tiles in a Beckenham Kitchen

Travertine Tiled floor in Gerrards Cross

I had a phone call a few weeks ago from a lady in Gerrards Cross to come and clean her large Travertine tiled floors prior to her renting out a property. I had actually carried out this job for her four years ago and she was really pleased with the service we provided and had therefore asked me come back. Thinking back four years is a long time between floor polishes so we certainly did a good job on the floor the first time.

Travertine Floor Before Travertine Floor Before

Maintaining Travertine Tiles

Travertine is a very hard stone which required the surface to be cut back before polishing, to do this we make use of a diamond encrusted burnishing pad system which is supplied in a set of four pads each one having a different purpose. We started with a Red pad first together with a little water and this strips dirt and old sealers from the floor, this is followed with the White, Yellow and finally Green pad which doesn’t required the use of any water. As you progress through the pads you find the polish is restored and you get a deep shine in the surface of the tile.

Travertine Floor Mid-Clean Travertine Floor Mid-Clean

Sealing Travertine Tile

To protect the floor from stains it was sealed with a single coat of Tile Doctor Colour Grow which is a colour enhancing sealer that brings out the colours in natural stone. Once the sealer was dry it was buffed using a white buffing pad to make sure that I hadn’t left any residues from the seal.

Once again the lady was really pleased with our work and promised to call the next time the property was to be let out again, but next time she wants me to do the carpets and the patio areas as well.

Travertine Floor After Travertine Floor After

 
 

Travertine tiled floor maintained in Gerrards Cross

Quarry Tiled Hallway Floor Cleaned and Sealed in Wallington

The owner of this house wanted her hallway quarry tiles renovating, someone had varnished them around 15 years previously and were now overdue a good clean and seal.

Cleaning Hallway Quarry Tiles

The first step was to scrub in a dilution of Tile Doctor Pro-Clean with a rotary machine fitted with a black scrubbing pad. However this only managed to remove some of the varnish and so I next applied Tile Doctor Remove and Go which is a much stronger product designed for stripping coatings from floors. The process I used was to apply Remove and Go in sections leaving it to dwell for a hour and then scrubbing it with a brush. I rinsed the floor down to reveal a few stubborn spots that needed some further work and then washed the floor down again before leaving it for the evening to dry.

Quarry Tiled Floor in Wallington

Sealing Hallway Quarry Tiles

We returned the next day and began to seal the floor using six coats of Tile Doctor Seal and Go which leaves a nice deep low sheen on the tile surface as well as providing stain protection. The owner was extremely happy with the result and left the feedback below.

“Very professional, worked continuously. A joy to have 2 men working in the house who conversed quietly with no unpleasant language! A superb job done on our (more than 100 year old) quarry tile floor.”

Mrs Quested, Wallingon

 
 

Quarry Tile Renovation in Wallington

Marble Tiled Hallway Cleaned and Polished in Farnborough

It’s not our local area but following a recommendation to this client by another customer we were asked to have clean and seal these Marble tiles in the hallway of a house in Farnborough.

Marble Tile Cleaning and Polishing

There was no sealer present on the Marble tiled floor so gave the floor a clean with a dilution of Tile Doctor Pro-Clean which is safe to use on stone floors, Pro-Clean is also very effective on grout so we took the opportunity to get into the grout lines as well. Once we were happy with the tile and grout we removed the soiled cleaning solution using a wet vacuum and washed the floor down with clean water.

The next step was to use a set of diamond encrusted burnishing Pads fitted to a rotary buffing machine to polish the floor. The pads come in a set and are very effective at restoring the shine back on Marble, Limestone and Travertine etc.

Marble Tiled Hallway Farnborough

Sealing Marble Tiles

Once the floor was polished we applied two coats of Tile Doctor Ultra-Seal which provides a high level of surface protection whilst maintaining the natural look of the Marble tiles. Once the sealer had dried we buffed the floor again using a white polishing pad.

Marble Tiled Hallway Farnborough2

I’m, afraid I forgot to take any photographs before we started cleaning so you can see the difference we made to the floor, needless to say however the customer was very happy with the results
 
 

Marble Floor Tiles and Grout Refreshed in Farnborough

Porcelain tile cleaning in a Car Showroom, Weybridge

We were asked to visit a prestige car showroom near Weybridge in surrey to see what could be done to improve the appearance of the Porcelain Tiles in the showroom. As well as foot traffic the floor also had to cope with the rubber from car tyres; naturally they had been cleaning the floor regularly themselves but were not happy with the results.

Cleaning Car Showroom Weybridge Before

Cleaning Porcelain Tiles

Porcelain is quite a durable material that likes ceramics don’t usually need a sealer so we prescribed a Deep Clean was in order and set about scrubbing the floor using Tile Doctor Pro-Clean which is a strong alkaline cleaning product specially designed for use on Tile, Stone and Grout where acidic cleaners can cause damage. The solution was scrubbed in using a rotary machine fitted with a black scrubbing pad and then thoroughly rinsed down. I should point out a wet vacuum machine comes in very handy here for removing the liquids from the floor. When it had dried I buffed it up using a white buffing pad.

It’s difficult to see the improvement from the photographs but I can tell you the owner was really pleased with the result as were some customers who came in when we were finishing up.

Cleaning Porcelain Car Showroom Weybridge After

 
 

Cleaning Porcelain tiles at a prestige car showroom in Weybridge

Quarry Tiled Kitchen Floor Cleaned in Leatherhead

Details below of a Quarry Tiled kitchen floor that were cleaned and sealed for a lady in Leatherhead. As you can see it was quite a large area and the quarry tiles were looking dull and tired, there was some staining to the grout.

Quarry Tile Cleaning Before

Cleaning Kitchen Quarry Tiles

A solution of Tile Doctor Pro-Clean was applied to the floor and left to soak for a short while before being scrubbed in with a rotary machine fitted with a black scrubbing pad. The grout also need attention, unfortunately we don’t have a machine that will get into the grout lines so this had to be manually scrubbed by hand using a grout brush, which as you can imagine took some time to do. The soiled cleaning solution was then removed using a wet vacuum and the floor thoroughly rinsed with water and then left to dry overnight.

Quarry Tile Cleaning Before Zoom Quarry Tile Cleaning After Zoom

Sealing Kitchen Quarry Tiles

When we returned the next day we could see there were some grout lines that we had missed the day before so we set about cleaning those up. Once we were happy with the floor it and it had managed to dry off we sealed the floor using six coats of Tile Doctor Seal and Go which provides surface stain protection to the quarry tile and grout and also leaves a nice deep low sheen on the tile surface. The lady was over the moon with the results and her husband was even happier because it meant he didn’t have to pay out for a new kitchen.

Quarry Tile Cleaning After

 
 

Cleaning a Quarry Tiled Kitchen Floor in Leatherhead

Quarry Tile Floor Restoration at a School in Leatherhead

This Quarry Tile floor was found under carpeting at a school in Leatherhead, Surrey during a refurbishment; you can see from the photograph what a terrible state it was in however the school was keen to keep the tiles and we were brought in to restore them.

Leatherhead Quarry Tiles before restoration

Cleaning Quarry Tiles

There was a lot of dirt on the tiles so a strong solution of Tile Doctor Pro-Clean was applied to the floor and left to soak in for around 20 minutes; Pro-Clean is a multipurpose alkaline cleaning product designed specifically for cleaning tile and stone. The floor was then scrubbed using a rotary machine fitted with a black scrubbing pad and then thoroughly rinsed with water which was removed using a wet vacuum. Once the Quarry tiles were dry it was possible to spot the areas in need of further attention and these were scrubbed by hand together with more Pro-Clean.

Sealing Quarry Tiles

Once happy with the floor it was left to dry off overnight and we came back the next day to seal it with six coats of Tile Doctor Seal and Go which will provide future surface stain protection and also leaves a nice deep low sheen. The builders working on the refurbishment couldn’t believe the finish, I must admit looking at the photographs it was quite a transformation.

Leatherhead Quarry Tiles after restoration

 
 

Cleaning a Quarry Tiled floor at a Leatherhead School

Terracotta Tiled Floor Sealing

We were consulted on this Terracotta Tiled floor because the owner complained that whenever she cleaned and sealed them they always got dirty quickly. I asked how many coats of seal was used on the floor and as it turns out only two coats were used because that was the instructions on the bottle. I suspect the bottle hadn’t listed Terracotta specifically and I informed the owner that with this type of floor the minimum amount of coats would be seven, she was very surprised by this but the fact is Terracotta is very porous.

Cleaning Terracotta Tile

I started the job using a strong solution of Tile Doctor Pro-Clean, which is a heavy duty alkaline product ideal for cleaning tiles, scrubbed in with a black pad fitted to a rotary machine. I had to repeat this about five times and also used a steamer to clean out the grout lines and any bits left on the tiles, once this was done I thoroughly rinsed the floor to remove any remaining chemical and left it to dry overnight.

Terracotta Tile Before Cleaning

Sealing Terracotta Tile

I left the floor to dry overnight and the next day came back to do the sealing. There were a couple of spots that needed further attention which were tackled using the steamer which has the added advantage to neutralising the floor and evaporating leaving the floor dry again. Tile Doctor Seal and Go was used to seal the floor, it’s a water based sealer so it doesn’t give off an odour when it’s drying and also offers durable stain protection together with a low sheen finish. In the end the floor actually took nine coats of sealer before it was fully sealed, which naturally took a long time to apply as you have to wait for it to dry before applying the next coat.

Terracotta Tile after cleaning and sealing

The lady was extremely happy and said it turned out exactly as she had always wanted it to.
 
 

Terracotta Floor Cleaned and Sealed in Surrey

Limestone Tiled Floor Cleaning in Fulham

This Limestone tiled floor hadn’t been cleaned properly for 5 years and we were asked to clean and reseal, hopefully you can appreciate the improvement in the photographs.

Limestone Floor Before Limestone Floor Before

Cleaning Limestone Floor Tiles

The first step was to scrub the Limestone tiles with a rotary machine fitted with a black scrubbing pad and a solution of Tile Doctor Pro-Clean which is a strong multi-purpose alkaline cleaning product designed for use on stone. A strong dilution of Pro-Clean can remove sealer however it was apparent some sealer was still present on parts of the floor so Tile Doctor Remove and Go which is a dedicated coatings remover was applied to remove the remaining seal.

The floor was then rinsed thoroughly with clean water to remove any cleaning products and we then used the Twister Burnishing Pad system with a rotary machine to complete the cleaning process and polish the floor. The pads come in four different colours and you work your way through them one by one until the floor is thoroughly cleaned and polished.

Sealing Limestone Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Ultra Seal which is a no-sheen natural look penetrating sealer designed to provide maximum stain protection on natural stone floors including Limestone, Granite and Marble. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white pad.

Limestone Floor After Limestone Floor After

The customer was extremely happy with the result and has since recommended us to others.
 
 

Limestone Floor, Cleaned, Scrubbed, Polished and Sealed in Fulham

Victorian Tiled Floor in Putney Cleaned and Sealed

Attached are photos from a Victorian tiled hallway floor I completed recently in Putney, South West London. The owner had asked if we could do anything to improve her floor because she has been renovating her house for 2 years since she bought it and had left the floor until last. She didn’t know when it was last cleaned or what products had been used, it’s handy to know a floors history when you’re cleaning it so you know what issues you might face.

Victorian Tiled Floor in Putney Before Cleaning Victorian Tiled Floor in Putney Before Cleaning

Victorian Tiled Floor Cleaning

The first step was to remove any remaining sealer and give it a good clean so I applied a solution of Tile Doctor Remove and Go mixed 50/50 with Nanotech Ultra-Clean to half the floor and left it to dwell while i brought in the rest of my equipment. These two products combine together to create an active cleaning product that can remove coatings; after an hour I then scrubbed it with a rotary machine fitted with a black scrubbing pad and clean water getting on my hand and knees with a scrubbing brush to get into the edges without damaging the skirting board. The last step was to thoroughly rinse the floor and remove any remaining cleaning products which could upset the sealer at a later stage; in fact I rinsed the floor 5 times to be sure. Once this process was complete I repeated it on the other half, I often do hallway floors in two stages so people in the building can still get around without being impacted by the work. I finished off the cleaning using any industrial steamer over the whole floor and plugged in an AirMover to assist with the floor drying before I left for the night.

Sealing Victorian Tiled Hallway

When I returned the next day I checked the floor to make sure I hadn’t missed anything when cleaning and that it was dry enough to apply a Sealer. All was well so I set about applying Tile Doctor Seal and Go which is recommend for Victorian Tiled floors and provides stain resistance along with a durable low-sheen finish. The floor took six coats and as you have to let the floor dry between each coat it took most of the day to complete. Once the last coat was dry I put the AirMover on to help dry it even more and then buffed it with a white buffing pad.

The lady was not there on completion but her mother was and was ecstatic with the result.

Victorian Tiled Floor in Putney After Cleaning and sealing Victorian Tiled Floor in Putney After Cleaning and sealing

 
 

Victorian Tiled hallway floor cleaned and sealed in Putney, South London

Travertine Tiled Kitchen floor in Beckenham

A regular customer of mine in Beckenham was having some work done in his house and insisted the builder use my services to seal their newly laid travertine tiled floor. We do see a lot of installation problems at Tile Doctor so I can only commend his foresight.

Travertine Floor Beckenham

Cleaning Travertine Tile

Once the floor was laid I gave the Travertine tiles a thorough clean to remove dirt and grout residue using Tile Doctor Pro-Clean followed by a rinse with water. A rotary machine fitted with a scrubbing pad and wet vacuum come in very handy at this point.

Sealing Travertine Tile

When the Travertine tile was dry it was buffed up using a rotary machine fitted with a Green Twister pad before sealing with two coats of Tile Doctor Ultra-Seal which is a no-sheen penetrating sealer which gives a natural look. Once the sealer was dry it was buffed again, this time using a white buffing pad.

The builder was surprised at how well it came out and the work involved, he now recommends me to other clients.

Travertine Floor Beckenham Travertine Floor Beckenham

My customer now has me back to buff the floor on a regular basis.
 
 

New Travertine Tiled Kitchen floor in Beckenham

Limestone Tiled Kitchen floor in Kensington

The photographs on the page come from a house in Kensington, London which had recently been decorated. The Limestone Tiled floor was already in need of clean however to make things worse the decorators had managed to get paint splashes on the floor which they had removed using white spirit, this resulted in a patchy appearance which you should be able to make out in the photo below:

Limestone Tiled Floor Before Cleaning

Cleaning a Limestone Tiled Floor

To clean the floor we applied a solution of Tile Doctor Pro-Clean which is a heavy duty alkaline cleaning product specially designed for cleaning stone floors. This was left to dwell for a while and then agitated using a rotary machine fitted with a Black Scrubbing pad. The soiled solution was then removed using a wet vacuum and the floor was then rinsed down with fresh clean water.

Limestone Tiled Floor Polishing

We used a set of diamond encrusted Twister Burnishing Pads fitted to a rotary buffing machine to polish the Limestone floor. These pads are ideal for restoring the shine on hard stone surfaces such as Limestone and Marble, the come in a set of four and you start with the Red pad together with plain water and this cuts through and removes surface grime and any surface seal. You then progress through one by one until you get to the final Green pad which provides a high polish.

Sealing Limestone Tiles

The floor was left to dry and I returned a couple of days later to seal it using two coats of Tile Doctor Colour Grow which is a colour intensifying sealer that brings out the colours in natural stone. I carried out a water test to the customer so they could see that the floor was fully sealed; this involves placing a drop of water on the surface of the tile after each coat has dried, if the water forms a bubble on the surface then its fully sealed. The last step was to give the floor a final buff with a rotary machine fitted with a white buffing pad.

Limestone Tiled Floor After Cleaning

Customer was extremely happy because she had never seen the floor so clean.
 
 

Limestone Tile Cleaning and Polishing in Kensington, London

Marble Tiled Floor Polish and Grout Refresh near Croydon

These photographs were taken at a house in Forestdale near Croydon in Surrey where we were engaged to clean and buff a dull Marble tiled floor; we were also asked to re-colour the grout which had become stained.

Marble Floor Before Polishing

Marble Tiled Floor Polishing

We used a set of diamond encrusted Twister Burnishing Pads fitted to a rotary buffing machine to polish the floor. The pads come in a set of four; you start with the Red pad together with plain water and this cuts through and removes surface grime and any surface seal. You then progress through one by one until you get to the final Green polishing pad which provides a high polish.

After this I mixed some Tile Doctor Shine crystallising powder with water, the Shine product provides a very high shine and tough durable finish. I used a White |Buffing pad to work the Shine powder into the tiles. After five minutes the residue was removed using a wet vacuum and I used the opposite side of the white pad and some plain water and carried on for another five minutes. Once complete I vacuumed the remaining water off and then with a clean dry white pad buffed up the floor to leave a deep lasting shine.

Recolouring the Grout

The last step was to refresh the grout using a tube of White Grout Colour applied with a toothbrush and then left for a couple of hours before using a white scrubbing pad and a little water spray to remove excess colourant. When I had finished the owner of the house said the floor looked better than it did when it was first laid.

Marble Floor After Polishing and Grout Refresh

 
 

Marble Tile Floor Polish and Grout Refresh in Forestdale, Surrey

Paving and Driveway Cleaning

Although it’s not something we do a great deal of were occasionally asked if we can clean driveways and paving. This is especially relevant for the elderly where paths can become slippery and treacherous with moss etc. if not cleaned regularly.

Cleaning Paving Stones

The requirements for this job were to clean the external paving leading up to the house and around the side. We already have the tools and products required for this work and so it’s well within our capability.

House main Pathway Before Cleaning House side Pathway Before Cleaning

The process for cleaning the pathway was really straight forward; to start with we mixed up a strong dilution of Tile Doctor Pro-Clean with water and applied that to the surface of the paving st>one. This was left to dwell for a while so the chemicals could get to work and eat into the dirt of the surface. The paving slabs where then jet washed using an industrial high pressure Jet Wash machine until we were satisfied with the results. For tough areas it’s necessary to scrub the Pro-Clean into the surface of the paving with a stiff brush to remove the soil before jet washing.

House main Pathway After Cleaning House side Pathway After Cleaning

These paving slabs were textured and offer a good grip when clean, however some slabs are very smooth and can be lethal when wet, if you have tiles of this nature then talk to us about our non etching Anti-Slip treatment.

House Steps After Cleaning

 
 

Cleaning Household Paving in Surrey

Soot damaged Grout cleaned and re-coloured in Warlingham

This job was completed to resolve an Insurance claim for a lady who lives in Warlingham whose bathroom tiles and grout had been damaged from smoke and soot. A building company had attempted to clean the tiles however the lady was not satisfied and told the insurance company it was to be done properly. On inspection the grout was still a bit dirty but I told her it was possible to clean it up, but could not guarantee it would be a uniform finish. I suggested that she could have the grout re-coloured at the same cost and gave her a small demonstration, she was happy with this and contacted the insurance company to get the go ahead; a week later she called me to book it in.

Ceramic Tile and Grout Before Ceramic Tile and Grout Before

Preparing the Tile and Grout for Re-colouring

When I started the job I went over it with the lady to make sure she was happy with the colour and if there were any other issues. She pointed out that on the border tiles had discoloured and on closer inspection I found that they were a marble tile and the builders had put a topcoat seal on them to make them shiny but because it was the wrong type of seal and it had started to peel.

As a result it was necessary to the sealer as so I put a coat of remove and go on the border tiles and left it to dwell; I also sprayed a solution of Tile Doctor Pro-Clean onto the ceramic wall tiles and scrubbed the tiles and grout before washing then down with warm water. By this time I could then scrub the border tiles in order to remove the old topcoat sealer. I dried the border tiles using my heat gun and the applied a coat of Ultra-Seal; the marble tiles had to be sealed before I could colour the grout.

Applying Grout Colourant

Once everything had been rinsed and the grout had dried I was able to apply the grout colourant using my colour applicator (toothbrush). Its meticulous work so it took a couple of hours to apply and by then I could go round to remove any excess colourant by spraying plain water and scrubbing with a white pad. I use a white pad, because if I used a coloured pad I could transfer the dye from the coloured pad to the seal.

Ceramic Tile and Grout After Ceramic Tile and Grout After

Once I had completed the whole room I checked to make sure everything was okay and found I needed to touch up a couple of areas. I then buffed all the tiles up and cleaned the bath, sink and floor and asked the lady to check it all before putting all my equipment and dust sheets back into the van. The lady was really happy with the result (see comment below) and has asked me to do the same work in her kitchen.

Bill worked continually throughout the day without a break. He was very polite and courteous He was full of knowledge and yes I would use again.

Kim Dehnert, Wallingham

 
 

Grout restoration in Warlingham

Victorian Tiled Floor Restoration in Fulham

Details below of a Victorian tiled floor that we cleaned and sealed for a gentleman in Fulham South West London after he had refurbished his house and the workmen had left it worse for wear.

Victorian Floor Cleaning

I used a strong solution of Tile Doctor Pro-Clean diluted with hot water and applied to the floor and agitated using a rotary machine fitted with a black scrubbing pad. This worked to clean the floor and strip the existing sealer from the whole area, I then got on my hands and knees to scrub the edges and to check that all paint and glue had been removed. The soiled solution was removed using a wet vacuum and then rinsed three times before using an industrial steamer over the whole floor. This helps to neutralise and remove any products which could upset a sealer.

Fulham Victorian Floor Before Fulham Victorian Floor Before

Victorian Floor Sealing

I then left the floor to dry out and came back two days later to seal it. On my return I checked that all the chemicals had been removed and that there was no paint and muck left on the floor.

Once I was happy I then laid 6 coats of Tile Doctor Seal and Go which is an ideal sealer for Victorian tiled floors as it provides stain resistance with a low sheen finish. An industrial air mover was used to reduce drying times between coats. The last step was to buff the floor using a white buffing pad to harden the seal. The gentleman was really happy with the result and was pleased that the new tiles that had been laid as part of the renovation now blended in perfectly with the old tiles.

Fulham Victorian Floor After Fulham Victorian Floor After

 
 

Victorian Tiled floor cleaned and sealed in Fulham

Slate Floor Cleaning at a Central London Office

I was asked by a building company to look at some slate flooring that was laid during a refurbishment to the offices of a German television station based in central London.
The architect was not happy because there appeared to be some grout haze and some grout along the ridges that you get in slate. I carried out a demonstration to the building manager and she was pleased with the result and we were awarded the job.

Because of the nature of the business I had to do the job out of hours, which suited me because there were 4 toilet areas to do over 6 floors and I was able to get on with the job without any interruption.

Central London Office Slate Before Central London Office Slate Before

Slate Tile Cleaning

On my arrival I laid a coating of Tile Doctor Remove and Go mixed 50/50 with NanoTech Ultra-Clean to 2 toilets and left it to dwell while I brought all my equipment in and set up. These two products together create a very powerful stripper cleaning solution ideal for the job in hand. I left the products to soak into the tiled slate floor of the first toilet for an hour before scrubbing it in using water and a hand scrubbing brush. The soiled solution was then removed using a wet vacuum and then rinsed and sprayed with Tile Doctor Grout Clean-Up to remove any remaining grout haze off the surface of the tile. The slate was the given two mores rinses with clean water before being left to dry.

Before starting on the next floor I left a mixture of Remove and Go and NanoTech Ultra-Clean to dwell on the next floor. I then carried on with this process described above until all the floors were cleaned.

Slate Tile Sealing

Once the floors were dry I put a single coat of Tile Doctor Colour Grow sealer down on each floor which is a sealer which really brings out the natural colour of the stone.
The client had requested a shiny final finish so the sealing was completed using two coats of Tile Doctor Seal and Go on each floor.

Central London Office Slate After Central London Office Slate After

When I had finished the site manager said that he couldn’t believe how nice they had come out and was looking forward to the reaction of the clients.
 
 

Cleaning and Sealing Slate in Central London Office

Victorian Tiled floor restoration in Lewisham

I’m not sure if Tile Doctor is the reason for this but there seems to have been a marked increase in the restoring of floors that have been found hidden under carpet; this particular floor was Victorian Tiles and the lady who owned the house had discovered it after lifting the carpet that had been down for 15 years and wanted to make a feature of it. The carpet had done a reasonable job of protecting it but it was dull and there were what appeared to be white paint spots on the surface.

Victorian Tiled Floor Before Restoration Victorian Tiled Floor Before Restoration

Cleaning a Victorian Tiled Floor

I started the cleaning process using a solution of Tile Doctor Nanotech Ultra-Clean which is an abrasive tile and stone cleaner mixed 50/50 with Tile Doctor Remove and Go which is a multi-purpose tile friendly stripper that can remove sealers and other coatings. The working space was quite tight so this was applied to half of the floor and left to soak in for an hour whilst I setup equipment. After an hour I scrubbed the floor using a rotary machine fitted with a black scrubbing pad and plain water. The soiled solution was then removed using a wet vacuum before repeating the process on the other half of the floor. The tiled floor was then rinsed twice thoroughly before using a steamer to clean deep into the pores of the Victorian Tile.

Sealing Victorian Tiles

The next step was to Seal the Floor but it needs to be dry first, fortunately I have an industrial airmover fan that speeds this along nicely. The floor was sealed using 5 coats of Tile Doctor Seal and Go which provides stain protection along with a low sheen finish that really brings out the beauty in Victorian Floor tiles. The transformation was quite evident and the owner has very happy with the result and left the following testimonial.

“Fab Service, Great result, Will Recommend.”

Victorian Tiled Floor After Restoration Victorian Tiled Floor After Restoration

 
 

Victorian Tiled Floor Cleaned and Sealed in Lewisham

Tiled Shower Clean and Seal in Caterham

Shower problems must be the most common problem we come across at Tile Doctor where we often here of issues with discoloured shower tile and grout usually combined with a build up of mould. Discolouration problems tend to come from the dyes in bathroom products such as body washes and shampoo, where as mould is due to inadequate ventilation or extraction magnified by our cold damp climate as we keep the windows shut and increase insulation to reduce drafts and keep warm.

Removing Mould and Discolouration from Shower Grout

The photographs shown on this page come from a ceramic tiled shower cubicle in the Surrey town of Caterham which you may have heard of as it’s where they make the Caterham Sports Car. You should be able to see from the photographs areas of discoloration and mould on the grout and silicone sealant which unlike the glazed ceramic tiles are slightly porous and have allowed the dyes and mould to taken a hold.

Shower Grout Cleaning Caterham Before Shower Grout Cleaning Caterham Before
Shower Grout Cleaning Caterham Before

To resolve the problems with the tile and grout a strong solution of Tile Doctor Pro-Clean was mixed in a spray bottle and then sprayed on; mixing the product with air allows it to stick better onto the vertical surface otherwise gravity causes it to run off. The Pro-Clean was allowed to dwell onto the surface for a few minutes before being worked in with a grout brush. The next step was to rinse the Pro-Clean down and then re-apply the process to areas which we had missed or needed further attention.

The tile was then left to dry before replacing the silicone sealant between the tile and shower tray; whilst Tile and Grout can normally be treated once mould gets a hold on the silicone the only thing you can do is to replace it. In some cases I’ve come across the grout becomes too stained to treat and in that case the only thing you can do is scrape the top layer of grout back using a screwdriver head sized to fit into the grout line.

Shower Grout Sealing

The last step was to seal the grout for which we used Tile Doctor Pro-Seal which is a penetrating sealer rather than one that sits in the surface. The sealer should prefect staining in future however given the location it will need to be re-applied more frequently than usual.

Shower Grout Cleaning Caterham After Shower Grout Cleaning Caterham After
Shower Grout Cleaning Caterham After

 
 

Shower Tile Cleaning in Caterham, Surrey

Limestone Tiled Floor Strip and Seal in Wimbledon

Details below of a Limestone tiled floor strip and seal job we did recently for a lady in Wimbledon, South West London. It was a fairly common Limestone problem which had lost its polished appearance and was looking dull.

Stripping the Limestone Tiled Floor

To resolve we had to stripped back the Limestone surface using a set of burnishing pads, these diamond encrusted pads come in a number of different colours each one does a different job from scrubbing to polishing. I started with the red pad together with water and then carried on with the white, then yellow pads using water. Finally when I had dried the floor I used a green pad to buff the floor up. This activity took most of the day so left the floor to dry overnight.

Limestone Tiled Floor in Wimbledon Limestone Tiles in Wimbledon

Sealing the Limestone Floor

The next morning I arrived to find the floor had dried out enough for me to seal it which was done using a couple of coats of Tile Doctor Colour Grow which is a great sealer for lifting the natural colours in the Limestone floor as well as providing stain protection. Once the sealer had dried I then finished it all off with a quick buff using a white buffing pad.

Limestone Tile After Strip and Seal Limestone Tile After Strip and Seal

I’m not sure the photographs really show the difference in the floor however I can tell you that when the lady returned home from work that day she was over the moon with the transformation and wrote the following testimonial:

So pleased with the service and advice received. Prompt and Professional, My floor looks like new again. Would highly recommend and use again. Thank you.

 
 

Limestone Floor Restoration in Wimbledon

Victorian Tiled Hallway Restoration in Richmond

Set of photographs here from a Victorian Tiled floor in a block of flats in Richmond Upon Thames. The floor was in the communal hallway and as a result had seen a lot of traffic and was looking very dull and in need of a good clean and re-seal.

Victorian Floor before cleaining in Richmond

Cleaning the Victorian Tiled Floor

The floor was cleaned using a dilution of Tile Doctor Pro-Clean which had been left to dwell for 20 minutes before being agitated using a rotary machine fitted with a black scrubbing pad. We use a wet vacuum to remove the dirty cleaning solution before thoroughly rinsing the floor down with clean water to remove any remaining cleaning product that might have an adverse effect on the sealer. The floor was left to dry assisted by the use of a warm air blower.

Victorian Floor Cleaned and partly Sealed in Richmond

Sealing the Victorian Tiled Floor

Having the right equipment can make light work of cleaning a large area and the blower meant we were soon looking at sealing the floor. The trouble with working in a communal area however is we had residents coming and going so we had to seal the floor in two halves. We used Tile Doctor Pro-Seal to seal the floor; it’s more expensive than some but gives a natural look whilst penetrating deeper into the tile to provide maximum stain protection, something you need in high traffic areas.

When the rest of the floor was completed and left to dry for an hour I used a rotary machine fitted with a white buffing pad to harden the floor up.

The managing agent was really pleased because she received a lot of calls from the residents to thank her as this floor hadn’t been cleaned and sealed for a lot of years.

Victorian Floor Cleaned Sealed in Richmond

 
 

Victorian Floor Cleaned and Sealed in Richmond Upon Thames

Travertine Wall Tile Shower Refresh in Wandsworth

These travertine wall tiles were laid in a brick pattern in a large shower cubicle in a house in Wandsworth, South London. As you can see the tiles hadn’t been cleaned for a couple of years and had become discoloured from the shampoo dyes etc, there was also some mould which is a common problem in wet areas and usually down to insufficient ventilation. The owner wanted to sell her house and was keen to get the shower looking like new again.

Cleaning Travertine Wall Tiles

We cleaned the Travertine wall tiles using a dilution of Tile Doctor Pro-Clean. It’s always best to leave Pro-Clean to dwell for a few minutes before cleaning so it can get to work on the dirt, as you would expect however liquids will simply run down a wall tile so the trick here is to apply the solution using a spray attachment; the idea behind this is to combine the product with air so it becomes lighter and sticks to the tile. Then next step is to get in with a small stiff scrubbing brush and really work the solution into the tile and grout and loosening the dirt along the way and the wash the wall down with water to remove any cleaning products.

Travertine Wall Tiles Before Cleaning Travertine Wall Tiles Before Cleaning

Sealing the Travertine Wall Tiles

The wall was wiped down and allowed to dry for before applying the sealer. There are a number of products you can use for sealing Travertine and in this case I used Tile Doctor Ultra Seal which provides stain protection without changing the appearance of the tile. The last step was to remove and replace the silicone seal between the Travertine tile and the shower tray, there was some mould build up on the original silicone which wants it gets a hold into the silicone it cannot be removed and so it’s always best to replace. At the end I had one happy customer and I think you will agree I achieved the aim of making it look like new again.

Travertine Wall Tiles After Cleaning Travertine Wall Tiles After Cleaning
Travertine Wall Tiles Finished

 
 

Wandsworth Travertine Shower Refresh

Removing Limescale from a Slate Tiled Floor in Kensington

We were asked to look a bathroom at a flat in Kensington by a property management company; the slate tiled floor was textured with lines and the stone was affected by a number of problems including limescale and grout haze which had been partly sealed in. The owner was at the property when I arrived and I was able to demonstrate how it was possible to remove the limescale and grout haze using Tile Doctor Grout Clean-up which is an acid based product and so was given instructions to complete the job.

Line Textured Slate Kensington Before

Removing Limescale from Textured Slate

Armed with more quantities of Grout Clean-Up we were able to remove the limescale from the surface of the slate tile. The floor was then rinsed and then covered with Tile Doctor Remove and Go in order to remove the remaining sealer. We had to repeat this process twice in order to remove the grout haze that had been locked in under the sealer.

Sealing Textured Slate

After a thorough rinsing down to ensure no products remained on the floor we left it to dry and returned later to apply three coats of Tile Doctor Colour Grow which will provide future protection and as you can see from the photographs really helped to give the floors appearance..

Line Textured Slate Kensington Partly Sealed Line Textured Slate Kensington Sealed

I then explained how to clean the tiles going forward. She was extremely happy with the work carried out and also pleased with the management company for contacting us in the first place.
 
 

Removing Limescale from a Slate Tiled Floor

Putting the Shine Back on Black Porcelain Floor Tiles

We were asked to clean and seal these black Porcelain floor tiles that had been laid in a bridal shop in the Lakeside shopping centre. The shop fitters and builders had been in to setup the internal layout and the floor was looking dull and not in a presentable state good enough for the shop opening.

Black Porcelain Floor Before Photo

Cleaning black Porcelain floor tiles

We set about scrubbing the floor using a dilution of Tile Doctor Pro-Clean Tile and Grout cleaner followed by a thorough rinse. We then waited for it to dry before buffing the porcelain tile surface to a deep shine with a white buffing pad.

The floor was ready for sealing so we applied Tile Doctor Ultra Seal to a small test area but it didn’t take, not wishing to waste our time or the customers’ money we called it a day. Most porcelain tiles won’t take a sealer however some are micro porous and do need sealing so it’s always best to check.

Black Porcelain Floor After Photo

They were really pleased with result and they were even happier we were honest about not charging them for not sealing the floor; the deep shine on the floor really did look spectacular.

Black Porcelain Floor Photo

 
 

Restoring the Shine on Black Porcelain Floor Tiles

Slate Tiled Floor in Marylebone, London

The customer was an American lady who lived in a flat in Marylebone right in the centre of London; she worked in the City and had the slate tiles in her kitchen cleaned and sealed by another company the year before and she had not been impressed with the results.

I had provided a quote and did a small demonstration on the floor to give her an idea of how the finished result would look; having been unhappy with the previous company we had to work hard to win her confidence but the demo combined with photographs and testimonials from previous work that we had done managed to assure her we could complete the job to the right standard.

Cleaning the Slate Tiled Floor

Having turned up at 7am so that she could get to work we set about scrubbing the slate tiled floor with Tile Doctor Pro-Clean and a rotary machine fitted with a black pad, we used a grout brush to clean out the grout lines and then rinsed the floor thoroughly with clean water before switching on a air blower to help the floor to dry.

Marylebone Slate Before Restoration

Sealing the Slate Tiled Floor

Once the floor was dry we proceeded to seal it with Tile Doctor Seal and Go which provides good stain protection with a low sheen finish, slate is quite porous and it took five coats before it was fully sealed.

That night I received a call from the lady thanking me for such a good job and not only was she pleased with the work but we were half the price of the original company.

Marylebone Slate After Restoration

 
 

Cleaning and Sealing a Slate Tiled Floor in Marylebone, London