The customer was an American lady who lived in a flat in Marylebone right in the centre of London; she worked in the City and had the slate tiles in her kitchen cleaned and sealed by another company the year before and she had not been impressed with the results.
I had provided a quote and did a small demonstration on the floor to give her an idea of how the finished result would look; having been unhappy with the previous company we had to work hard to win her confidence but the demo combined with photographs and testimonials from previous work that we had done managed to assure her we could complete the job to the right standard.
Cleaning the Slate Tiled Floor
Having turned up at 7am so that she could get to work we set about scrubbing the slate tiled floor with Tile Doctor Pro-Clean and a rotary machine fitted with a black pad, we used a grout brush to clean out the grout lines and then rinsed the floor thoroughly with clean water before switching on a air blower to help the floor to dry.
Sealing the Slate Tiled Floor
Once the floor was dry we proceeded to seal it with Tile Doctor Seal and Go which provides good stain protection with a low sheen finish, slate is quite porous and it took five coats before it was fully sealed.
That night I received a call from the lady thanking me for such a good job and not only was she pleased with the work but we were half the price of the original company.