Author name: Hugh Mcleod

Covering East Surrey, Hugh Mcleod is your local specialist for tile cleaning, stone cleaning, grout cleaning and tile, stone and grout sealing covering the restoration of all types of stone and tiled flooring including Ceramic, Limestone, Marble, Porcelain, Quarry, Sandstone, Slate, Terracotta, Terrazzo, Travertine and Victorian tile

Limestone Kitchen Floor Cleaning and Polishing Oxted

Large Tiled Floor Cleaned, Polished and Sealed in Oxted

Pictured below is a large Limestone tiled floor in the Kitchen and adjacent living space at a house in Oxted. The tiles were looking quite dull, and the grout had darkened with ground in dirt so I was asked to give them a deep clean and polish to restore the beauty and character to the floor.

Limestone Kitchen Floor Before Cleaning Oxted Limestone Kitchen Floor Before Cleaning Oxted

Limestone is a very tough stone so to clean the tile and rebuild the polish it needs to be polished using a set of burnishing pads which use different grades of diamond encrusted pads to cut through ingrained dirt and build up the polished appearance. Then I always recommend sealing the tiles to protect them from ingrained dirt and stains.

Secondly, it was a large extensive space and although the tiles were of a standard size it took a large number of them to fill the space resulting in what felt like miles of grout lines, all of which would need scrubbing to get them clean.

Cleaning Limestone Tile and Grout

Before working on the Limestone tiles, I decided to treat the grout to a good old-fashioned scrub with a strong solution of Tile Doctor Pro-Clean and stiff wire brush. I knew this was going to take some time so called in my son to provide some extra manpower. He’s young so can scoot around on the floor all day without feeling it later. The grout soon become much cleaner, and the soiled cleaning solution was then rinsed away with water and then extracted with a wet vacuum.

After a well-deserved, lunch we bought in a floor burnishing machine which was fitted with extra iron weights to help it get more traction on the tiles. The first step in burnishing the Limestone tiles involves the use of a coarse 400-grit pad which is designed to deep clean the stone and strip away any remaining sealer. The pad is fitted to the machine and run over each tile several times using only water to lubricate the process.

Once I’d removed any excess residue with the wet-vacuum, I changed to a medium 800-grit pad, repeated the cleaning process, and again extracted the soiled residue. This is followed by a finer 1500-grit using the same process and then finally a super fine 3000-grit pad which really brings up the polish on the tile and is applied using a small amount of water sprayed onto the stone.

By the end of the first day the floor was already looking so much cleaner and lighter.

Sealing Limestone Floor Tiles

After leaving the floor to dry off overnight I returned to the property the next day to apply the sealer. Before starting though I gave the floor a quick skim over with an old pad to make sure it was completely clean before sealing.

To seal the Limestone, I applied two coats of Tile Doctor Ultra Seal which is an impregnating sealer that soaks into the pores of the Limestone to provide durable protection against ingrained dirt without changing the natural look of the tile.

After an hour, I gave the floor a buff with a soft white pad to remove any excess sealer and further bring up the appearance of the stone. Once complete the Limestone had a nice subtle shine and the grout was back to its white colour resulting in the whole floor looking much healthier and attractive.

Limestone Kitchen Floor After Cleaning Polishing Oxted

For aftercare maintenance of polished stone floors, I recommend the use of a cleaning product called Tile Doctor Stone Soap. It’s a gentle but effective floor cleaning product that’s safe to use on sealed floors and helps to maintain the patina on the tile. If looked after correctly this sealer should last three to four years.

 

Professional Maintenance of a Honed Limestone Floor Tiles in East Surrey

Large Tiled Floor Cleaned, Polished and Sealed in Oxted Read More »

Brick Floor Restoration Godstone

Brick Floor Restoration in a Godstone Scullery

These photographs were taken at an old property in Godstone that was undergoing renovations including the conversion of a scullery with a Brick floor into a children’s playroom. As part of the renovation work the builder had prised off some of the Vinyl tiles and pulled up the cement screed that used to even out the floor underneath.

The builder had advised smashing up the brick floor and laying something else, fortunately the homeowner who wants to keep any original features in the property disagreed. Having searched on the internet for someone to restore the floor they found Tile Doctor and I was asked to take a look.

Brick Floor During Restoration Godstone

Whilst at the property examining the floor I took time to do a test clean and the floor responded well to the treatment. From that I was able to quote for the full restoration of the Brick flooring which was accepted, and a date set for the work.

Removing Cement from Brick Flooring

Work started with the removal of the Vinyl tiles which came off easily with a bit of pressure, not so easy was the adhesive and cement beneath. Using a power chisel, I carefully chipped away at the cement until all that was left was a thin film. Then using a coarse 200-grit burnishing pad fitted to a weighted buffer I managed to smooth out the bricks. The floor was then rinsed with water and the slurry removed with a wet vacuum.

Brick Floor During Restoration Godstone

With all the cement removed the next step was to deep clean the bricks. For this I left a strong dilution of Tile Doctor Pro-Clean to soak in for ten minutes. This time I scrubbed the floor with a less aggressive 400-grit burnishing pad. A few areas in the corners where the pads can struggle to reach were rubbed down with a handheld diamond block. Once done the floor was give another rinse and dried as much as possible with the wet vacuum.

The bricks had been exposed to a lot of water during the rinsing so and with bricks being very porous I left the property over the weekend so it would have time to dry out before sealing.

Sealing Brick Flooring

Returning the following Monday I took several moisture readings from the bricks in several areas using a damp meter. All was well so I processed to apply three coats of Tile Doctor Seal and Go Extra. This product boosts colour and adds an appealing sheen finish that will last for years. This product is also breathable and will allow moisture to rise through the floor which is an important feature when your dealing with old floors that don’t have a damp proof membrane.

Brick Floor After Restoration Godstone

Our client was very happy with the work we carried out and delighted with their newly restored floor. For cleaning I recommended they use Tile Doctor Neutral Clean which is a pH neutral tile cleaning product for sealed floors.

 

Professional Restoration of a Brick Floor in Surrey

Brick Floor Restoration in a Godstone Scullery Read More »

Travertine Tiled Shower Cubicle Renovation Leatherhead

Travertine Tiled Shower Cubicle Refreshed in Leatherhead

The pictures below are of a Travertine tiled shower cubicle at a property in Leatherhead. The tiles were mainly stained by the dyes you get in shampoo and soap and I was confident a good scrub would get them clean. The Grout however had darkened with dirt that had become trapped in its porous top later and the silicone sealant around the edges had become stained with mould.

Travertine Shower Tiles Before Refresh Leatherhead Travertine Shower Tiles Before Refresh Leatherhead

Overall, the shower looked grubby very unappealing so the owner of the property asked that I pop round and renovate it.

Deep Cleaning Travertine Effect Tile and Grout

First, I sprayed the grout lines with Tile Doctor Duo Clean which is a purpose made shower tile cleaner. This product breaks down the accumulated dirt and grime so it can be removed, I usually leave it to soak in for about ten to fifteen minutes before scrubbing it in but sometimes it needs a lot longer.

Next, I applied Tile Doctor Oxy-Gel to the tiles, this product is a strong gel-based tile cleaner that is great for cleaning wall tiles as the gel stays in place rather than running down the wall. This is key for achieving longer dwell times which is important when cleaning stubborn staining. Then I brushed the grout and tile with a strong wire brush focusing on the stained areas. The soiling was removed with a wet vacuum and the shower wall rinsed down with water.

While waiting for the tile and grout to dry following the cleaning I set about removing the old mastic sealant around the shower base and walls with a sharp knife. This does take some time to do right, it all needs to be gone to ensure the best adhesion for the new silicone.

Once the Travertine tile and grout was totally dry, I was able to apply a protective sealer that will make the tiles easier to clean and ensure any water runs straight off the wall and into the tray. For Travertine I applied Tile Doctor Colour Grow which as its name suggests also enhances the natural colours in the stone.

Once done my final task was to apply new silicone mastic to all verticals and the shower base to ensure the shower cubicle was watertight. I used a mixture of white mastic around the base and a light brown for the verticals and before finishing I cleaned the shower base and glass so the final result was a complete transformation.

Travertine Shower Tiles After Refresh Leatherhead Travertine Shower Tiles After Refresh Leatherhead

The mastic takes a while to cure so I advised the clients not to use the shower for 24 hours. I also took time to discuss after care cleaning and be careful what product they should use for future cleaning. The lift of the sealer can be drastically reduced by the use of strong cleaning products so we recommend the use a neutral pH cleaner such as Tile Doctor Aqua-Pro

 

Travertine Shower Cubicle Professionally Cleaned in Surrey

Travertine Tiled Shower Cubicle Refreshed in Leatherhead Read More »

Cracked Travertine Kitchen Floor Repair in Redhill

Cracked Travertine Tiled Kitchen Floor Renovated in Redhill

This client from Redhill had her kitchen floor tiled with Travertine tiles following a house extension a few years ago. The extension had enabled the kitchen to be made significantly larger however as the new floor settled a crack developed along the line of the join between the old and new concrete floor causing the Travertine tiles to crack along the line.

I was tasked with removing the broken tiles and existing adhesive, fitting replacement tiles, sealing and re-grouting. Fortunately, the floor did not have electric underfloor heating installed, removing tiles with an electric floor matt stuck to it is bound to break the circuit so best avoided.

Cracked Travertine Tiled Kitchen Floor Before Restoration Redhill

I visited the property to get a good understanding of the problems and then prepared a quote for the whole restoration which was accepted. I also had to source new Travertine tiles to replace the cracked ones. Its worth noting that Tile Doctor often gets asked to replace cracked tiles but unless its part of a bigger renovation job like this one we won’t take it on.

Replacing Travertines in a Redhill Kitchen

Removing tile is a noisy, messy operation that can generate dust so I had agreed with the customer that they would clear the room beforehand and remove anything they might need from the cupboards so I could tape them up.

Work started by cutting the grout lines with an oscillating tool and then started removing the tile by knocking out from the centre outwards. Once all tiles where removed this exposed the previous floor adhesive which was carefully removed using a chisel and hammer.

Cracked Travertine Tiled Kitchen Floor During Repair Redhill Cracked Travertine Tiled Kitchen Floor During Repair Redhill

After a much need lunch break, I mixed up some fresh quick setting flexible adhesive and laid in the replacement Travertine tiles. Later that day I was then able to apply the grout and left the floor to them to set.

Cracked Travertine Tiled Kitchen Floor After Repair Redhill

Deep Cleaning and Sealing Travertine Kitchen Tiles

A week later, once the tiles had cured and had time to settle, I returned to deep clean and seal the tiles which would blend in the replacement tiles with the original and make the floor look whole again.

Firstly, I hand cleaned the grout lines with Tile Doctor Pro-Clean worked in with a wire brush. Its hard work but I find this is the most effective way to get grout clean.

The next job was to remove what remained of the previous sealer and top layer of dirt. This was done with a rotating buffing machine and a set of diamond encrusted burnishing pads. The first one applied is a coarse 400-grit pad followed by 800 and 1500-grit, working through the pads in sequence. You might be familiar with the grit system from sandpaper, rough down to smooth. The process is lubricated with water and the slurry generated is rinsed off with water and extracted using a wet vacuum.

I left the floor to dry off overnight, they can walk on it during this time, but they needed to be careful of any spillages.

Sealing a Travertine Tiled Kitchen Floor

The second day started with and inspection of the Travertine tile and grout looking for any areas that need further attention. I was satisfied that the floor was looking its’ best and once the preparation was complete, I applied the first coat of sealer.

On this occasion I went with Tile Doctor Ultra Seal which is doesn’t change the look of the stone giving a completely natural look. This product soaks into the pores of the stone protecting if from within and should last between three and five years depending on the amount of wear it received and how the floor is cleaned and maintained.

Cracked Travertine Tiled Kitchen Floor After Restoration Redhill

Two coats of sealer were applied and after each coat dried, I polished the floor using a very fine 3000-grit diamond pad. The pad is run across the Travertine dry with only a little water sprayed onto the tile using a process we call a ‘Spray Burnish’. I asked the client to keep off the travertine until it’s cured, usually for a couple of hours which is always a good excuse to go out for the evening!

Cracked Travertine Tiled Kitchen Floor After Restoration Redhill

The client was very happy the floor and relieved that the cracked tiles were gone and their kitchen floor looked amazing again. For aftercare I recommended using Tile Doctor Stone Soap which is ideal for the regular cleaning of sealed natural stone floors, many supermarket products are simply too harsh and will reduce the life of the sealer.

 

Professional Restoration of a Travertine Tiled Kitchen in Surrey

Cracked Travertine Tiled Kitchen Floor Renovated in Redhill Read More »

Black Slate Tiled Floor Before After Renovation Charlwood

Problematic Black Slate Kitchen Floor Renovated in Charlwood near Gatwick

This client from Charlwood near Gatwick had a couple of problems with his Black Slate tiled kitchen floor. First the washing machine had leaked something onto the tiles and second their son had a habit of scraping his toys across the floor. All of this had taken its toll on the original sealer and the Black Slate was now stained, scratched, and looking washed out.

Stained Black Slate Kitchen Floor Before Cleaning Charlwood

The solution was clear in that both issues could be resolved by replacing the sealer which would take two days. Day one would would focus on removing all the original sealer by deep cleaning the tiles and then on day two a fresh sealer would be added to restore the Black colour of the Slate and protect the stone going forward. Having agreed my quote, a date was scheduled for the work to begin.

Stained Black Slate Kitchen Floor Before Cleaning Charlwood Stained Black Slate Kitchen Floor Before Cleaning Charlwood

Charlwood is a small village in East Surrey on the border of West Sussex, it’s close to Gatwick airport with the perimeter running immediately to the Southwest. There were times when the local government wanted to move the village into West Sussex, but this was unpopular and so it stayed in Surrey.

Deep Cleaning a Black Slate Tiled Kitchen Floor

To remove the sealer, I applied a strong dilution of Tile Doctor Pro-Clean which is our go to tile and grout cleaning product that can also strip sealers off a floor. This was left to soak in for ten minutes before scrubbing it in with a Black pad fitted to a rotary floor buffer. I also gave the grout a good clean using more Tile Doctor Pro-Clean and a handheld scrubbing brush. Once done the soiling was rinsed away with more water and extracted with a wet vacuum.

I then turned my attention to the staining using a fine handheld diamond block. This gently skims a little stone away from the surface taking the stain and scratches along with it. A heat gun was used to speed dry the problem areas so I could quickly see if further work was needed and repeat the process until I was satisfied the Slate was looking at its best. After a final rinse the wet vacuum was used to remove as much moisture as possible and the floor left to dry off overnight.

Sealing Black Slate Kitchen Floor Tiles

The next day I returned and after passing the damp test I was able to seal the floor with Tile Doctor Seal and Go Extra. This leaves a nice sheen for clients who don’t want a very shiny floor but want good protection from the wear and tear caused by the kids.

Stained Black Slate Kitchen Floor After Cleaning Sealing Charlwood

Once complete the Black Slate looked like a new floor and client was very pleased with the result. Before leaving I took time to discuss on-going cleaning and recommend the use of a Neutral Tile Cleaner. This is important as many of the tile cleaning products you find in supermarkets are simply too strong for use on sealed tiles and can prematurely erode the sealer.

Stained Black Slate Kitchen Floor After Cleaning Sealing Charlwood

 

Professional Renovation of a Black Slate Tiled Kitchen in East Surrey

Problematic Black Slate Kitchen Floor Renovated in Charlwood near Gatwick Read More »

Terracotta Tiled Floor Renovated Dormansland

End of Tenancy Terracotta Clean and Seal Kitchen Floor for Dormansland Landlord

A landlord contacted to have the Terracotta floor tiles in the Kitchen of a rental property in Dormansland, near Lingfield, cleaned and sealed after Tenants moved out. There are plenty of “end of tenancy cleaning” companies around however they don’t specialise on tile and grout and therefore won’t have the equipment to deep clean them properly.

Terracotta is a porous material so it has to be protected with a sealer to prevent dirt from becoming ingrained in its pores, as once this happens it’s a real struggle to remove. Pitfalls including using the wrong cleaning method which can result in scratching and not allowing the tile to dry before sealing which can result in an uneven finish.

Terracotta Tiled Kitchen Floor Test Cleaning Dormansland

Before quoting for the work, I visited the property and carried out a small test clean. For this I used both a black nylon pad and then a 400-grit diamond pad. The result from the black pad was ok but not exceptional but the result from the 400-grit pad was much better. The diamond pad uses industrial diamonds to cut through and loosen the dirt however the pads are expensive, so I like to try an alternative first. The client was happy for me to go ahead, he just wanted me to ensure the floor was nice and tidy and was easy for the new tenants to keep clean and maintain.

Deep Cleaning Terracotta Tile and Grout

On arrival first I taped up the kitchen plinths and the skirting boards to protect them from the cleaning solutions I would be using which can be quite messy. I started by cleaning the grout first then the tiles. With the grout being recessed it tends to gather dirt easily and is best cleaned by hand using a wire brush and Tile Doctor Pro-Clean.

Terracotta Tiled Kitchen Floor Before Cleaning Dormansland Terracotta Tiled Kitchen Floor During Cleaning Dormansland

After the grout I turned my attention to the Terracotta tiles which were pre-wetted in Tile Doctor Remove and Go and then scrubbed using the 400-grit diamond pad mentioned earlier. Once the whole floor was treated in this way it was rinsed with water and the soiling removed with a wet vacuum.

Once done the floor was inspected and stubborn areas were retreated until I was satisfied with the condition of the Terracotta and grout. Then after a final rinse and extraction the floor was left to dry off overnight.

Sealing a Terracotta Tiled Kitchen Floor

Returning the next day, I tested the floor with the damp meter to check for remaining moisture. The tests confirmed that the floor was dry enough to seal, I applied three coats of Tile Doctor Seal and Go Extra. The customer wanted a strong sealer but not too glossy. The alternative Tile Doctor Seal and Go can be thought to be too glossy so Tile Doctor Seal and Go Extra is a good compromise.

Terracotta Tiled Kitchen Floor After Cleaning Sealing Dormansland

I suggested leaving a bottle of Tile Doctor Neutral Tile Cleaner for the incoming new tenant. Hopefully if they use it regularly, they will keep the floor in good condition. It is pH neutral and mild enough to use every day but will not compromise the newly applied seal. Standard household cleaners tend to be too strong and will break down the sealer which will take the floor back to square one.

He was delighted with the overall finish and agreed encouraging them to use the cleaner would be a good plan.

Terracotta Tiled Kitchen Floor After Cleaning Sealing Dormansland

 

Professional Restoration of a Terracotta Tiled Kitchen in West Surrey

End of Tenancy Terracotta Clean and Seal Kitchen Floor for Dormansland Landlord Read More »

Victorian Hallway Floor Restoration Reigate

Victorian Tiled Hallway Deep Cleaned and Sealed in Reigate

It had been a while since this Victorian tiled hallway at a property in Reigate had received a deep clean and re-seal and it was now looking quite unloved. The sealer had almost worn off and dirt had become ingrained in the pores of the tile leaving it dull and lifeless. Hallways floors receive a lot of foot traffic so do need regular attention if they are to look their best and this example was no different.

Fortunately, the floor was intact with no broken or loose tiles to deal with, there were a few chipped tiles in the floor but I think that adds character to a floor of this age. I worked out a quote to deep clean the tiles, flush out the dirt and add a fresh sealer to protect them. The quote was accepted and a date set for the work to commence.

Victorian Tiled Hallway Floor Before Restoration Reigate

Deep Cleaning a Victorian Tiled Hallway Floor

I started the work by applying a generous coating of Tile Doctor Oxy-Gel and left it to soak into the pores of the Victorian tiling for around 30 minutes. I used Oxy-Gel so as to minimise the use of water which can exacerbate efflorescence salt issues which is a typical problem of floors of this age that don’t have the benefit of a damp proof membrane.

Then using a very coarse 100-grit diamond encrusted pad attached to a rotary floor machine the tiles were given a good scrub. This process skims away a small layer off the surface of the tiles to remove the dirt and old coatings such as sealers. All the soil was extracted from the floor using a wet vacuum and I repeated this process twice for maximum effect.

At this point the tiles were already looking significantly better but I hadn’t finished yet. I still needed to deal with the edges and corners where the pad can struggle to reach. For this I use handheld burnishing blocks and more Oxy-Gel, you need a lot of elbow grease to do this but its an important step and can also be used to deal with any stubborn areas.

Once finished I used a little water to help rinse off the floor and the wet vacuum again to get the floor as dry as possible before leaving the floor to dry off completely overnight.

Sealing a Victorian Tiled Floor

The tiles need to be dry before sealing so the next day my first action was to test the floor for moisture using a damp meter. They passed and were ready to take a sealer which for this floor I used Tile Doctor seal and Go Extra. It’s super tough and ideal for doorways and hallways and leaves a nice sheen without being too shiny.

Victorian Tiled Hallway Floor After Restoration Reigate

Before leaving I left advice on how to maintain the tiles using Tile Doctor Neutral Tile Cleaner which is a gentle tile cleaning product that will clean the floor without impacting the sealer which can be a problem with many of the strong products you find in supermarkets.

 

Professional Cleaning and Sealing of a Victorian Tiled Hallway in East Surrey

Victorian Tiled Hallway Deep Cleaned and Sealed in Reigate Read More »

Ceramic Metro Bathroom Tiles Rejuvinated Dorking

Rejuvenating White Metro Stye Bathroom Tiles in Dorking

These clients from Dorking were selling their house soon but were concerned about the appearance of the tile and grout in their shower room and bath. The tiles were White Ceramic laid in the popular Metro style, whilst the tiles looked fine, they were being let down by the grout which had discoloured and was turning a shade of pink and brown. Also, the white mastic sealant was blackening and mouldy in places. Naturally, my clients were keen to ensure that potential buyers were not put off by the bathroom and wanted to get the maximum price for the house sale.

Ceramic Tiled Bathroom Before Cleaining Dorking Ceramic Tiled Bathroom Before Cleaining Dorking

This was a nice straight forward job, the tiles can be easily cleaned, and the mastic removed and reapplied, but it would make a massive difference to the overall look of the room. I gave them a price and they were happy for me to go ahead.

Deep Cleaning a Ceramic Tile and Grout

Firstly, I sprayed the grout with Tile Doctor Duo Clean. This breaks down the accumulated dirt and grime and is left to dwell for 10-15 minutes. Then I brushed the grout with a strong wire brush and showered away the dirt. Permanent discolouration is common so there were places the grout failed to return to its original white colour. To resolve this, I discussed colouring the grout with my customer as removing and re-grouting is a time consuming and expensive option. Additionally, the colourant provides an easy to clean barrier over the grout that will protect it from discolouration going forward.

While waiting for the grout to dry following the cleaning I set about removing the mastic around the shower and walls with a sharp knife.

After an hour of slow cutting the grout was ready for colouring. With a small, stiff paintbrush I painted a White Tile Doctor Grout Colourant into the grout lines, wiping away any excess from the tiles. The colourant dries very quickly so I could apply a second coat where needed soon after.

Once done my final task was to apply the white silicon mastic to all verticals and the bath surround to ensure the bath was watertight. This takes a while to cure so I advised the clients not to use the shower for 24 hours. I should mention the glaze on Ceramic tiles provides adequate protection from dirt, ensuring they are easy to clean and therefore do not require further sealing.

By the end of the day the bathroom looked like a new installation, their trendy Metro style tiles were rejuvenated, and my clients loved the wall of white.

Ceramic Tiled Bathroom After Cleaining Dorking Ceramic Tiled Bathroom After Cleaining Dorking

As my client was selling the property there was little point in discussing aftercare, however for your benefit I would recommend cleaning with Tile Doctor Aqua-Pro. This product will neutralise any acid build up caused by shampoos and shower products in the first place and it is these acids that cause discoloration over time.

Now I don’t want to worry anyone about the word acids, the human skin is slightly acidic so the products we use on our skin are designed for this, but if your eyes sting slightly when they come into contact with the shampoo then that is the acid. Naturally, it washes out with water, but you can imagine what it will do to your grout, tiles, and silicone over a long period of time.

 

Professional Cleaning of a Ceramic Bathroom Tiles in Surrey

Rejuvenating White Metro Stye Bathroom Tiles in Dorking Read More »

COVID-19 Symptoms

Working Through COVID-19

Due to the impact of the Covid-19 Coronavirus it’s become necessary to change our working practices in-line with government guidelines and to take action to minimise health risks to you and our team.  At present, none of our team are showing any symptoms of the virus so we are continuing home visits for quotes and to complete scheduled works should it be safe to do so.

All Tile Doctors are aware to look out for the known symptoms of High Temperature and New Continuous Cough. We are aware of the need to self-isolate should it be necessary and should this be the case we will contact you to postpone. We also ask you monitor your own health and contact us should it be necessary for you to postpone for the same reason. Should you be in a high-risk group we recommend contacting us to re-arrange a visit to later in the year.

Naturally the situation could change very quickly and therefore we will no longer ask for any official notice should you wish to postpone or cancel a booking, however we would appreciate a phone call.

Our Tile Doctors are aware of the guidelines and will carry out a risk assessment at every premises they visit. They also understand the importance of observing the following whilst on site:

  • Avoiding Physical Contact
  • The importance of Social Distancing
  • Wearing single use Gloves and Overshoes
  • Regular hand washing and use of liquid sanitiser
  • Cleaning Equipment with Detergent after use

We are monitoring Government guidance and will ensure we continually adjust our working practices as required and endeavour to keep you informed. These are challenging times that are impossible to predict, the key is to stay safe and accepting of late changes should they occur.

Regards

Michael Conlon
East Surrey Tile Doctor
#TileDoctorUK #weareinthistogether #pulltogether #staystrong

For more information about Covid-19 virus we recommend the following sources:
https://www.nhs.uk/conditions/coronavirus-covid-19/
https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance
https://www.gov.uk/government/publications/covid-19-track-coronavirus-cases

Working Through COVID-19 Read More »

Textured Porcelain Swimming Pool Tiles Before After Cleaning Dorking

Cleaning of a Textured Porcelain Swimming Pool in Dorking

Textured porcelain is a great choice for tiling swimming pool surrounds due to its anti-slip properties. The drawback however is that the textured surface which provides the grip also traps dirt and is very hard to keep clean without specialised equipment.

Textured Porcelain Swimming Pool Tile Before Cleaning Dorking

This swimming pool in the basement of a large property in Dorking was suffering from exactly that problem causing the pool area to look dirty and unhygienic. Another issue that needed dealing with was the removal of rust staining from where old chair with metal legs had once stood.

Textured Porcelain Swimming Pool Tile Before Rust Removal Dorking Textured Porcelain Swimming Pool Tile Before Cleaning Dorking

The client had called in another cleaning firm, but they were unable to deal with all the issues, so we got the call to find a solution. We visited the site to see how involved the work would be and to give the client a quote. They were happy to accept, and a suitable time was agreed to come back and complete the work which would take one day.

Deep Cleaning Textured Porcelain Tiles

Naturally you must be very careful around swimming pools as the last thing you want is the cleaning solution or dirt to end up in the swimming pool itself. To get around this I first sprayed the tiles with a strong dilution of Tile Doctor Pro-Clean and then left it for ten minutes so it could soak in and break down the dirt. For the tiles near the pool, the solution was scrubbed in by hand using a deck brush and elsewhere with a rotary floor machine fitted with a scrubbing pad.

Textured Porcelain Swimming Pool Tile During Cleaning Dorking

This process releases the trapped dirt from the textured Porcelain tile, resulting in a fine slurry. The tiles are then rinsed with water under high pressure using a high-powered spinner tool that is powered from a compressor on my vehicle. This is an impressive tool that has utilised long hoses to apply the water and extract the slurry back to a grey tank on the vehicle. It’s a very effective tool that contains and extracts the slurry without making a mess leaving the tiles clean and almost dry.

Textured Porcelain Swimming Pool Tile During Cleaning Dorking

Removing Rust Stains from Textured Porcelain Tiles

To deal with the rust stains they were spotted treated with Tile Doctor Rust Away which is designed for the job. It is a ready to use, non-acid rust remover that will dissolve problematic rust stains, and worked a treat in this instance.

Textured Porcelain Swimming Pool Tile After Rust Removal Dorking

Porcelain tiles won’t take a sealer so once all the pool tiles were cleaned and restored to their former glory we were done for the day. The client was very satisfied with the work we carried out, the pool area looked a lot more inviting and the area was now restored to the feature area it should have been. The also said they would recommend us to some of their friends which is always welcome.

Textured Porcelain Swimming Pool Tile After Cleaning Dorking Textured Porcelain Swimming Pool Tile After Cleaning Dorking

 

Professional Restoration of a Textured Porcelain Tiled Swimming Pool Tiled in West Surrey

Cleaning of a Textured Porcelain Swimming Pool in Dorking Read More »

Old Stone Fireplace Fully Restored in Lingfield

Restoring a 200-Year-Old Stone Fireplace in Lingfield

We are often called in to restore stone and tile where others have not been able to succeed, and this was the case with this 200-year-old stone fireplace in Lingfield. To be fair to the previous company its was covered in 5mm of paint in multiple layers so it was no easy task to restore.

Stone Fireplace Before Cleaning Lingfield Stone Fireplace Before Cleaning Lingfield

The church in Lingfield village was apparently rebuilt in 1431 so it’s not surprising to find houses here containing some impressive period features. This property also had an old Pamment tiled hallway which I wrote about in a previous article.

Removing Paint from a Stone Fireplace

To strip the multiple layers of paint off the stone fireplace I would need to apply a strong chemical, so my first task was to protect the adjacent woodwork. I tend to use a thin blue film for this as it sticks well to most surfaces and like professional decorators masking tape it doesn’t remove the paint when you remove it later.

To soften and remove the paint I applied a special paste that is brushed on and slowly emulsifies the paint so it can be easily peeled off. To ensure all the layers could be removed I blanketed the whole fireplace in a thin laminated membrane which ensures the product doesn’t evaporate. The paste is safe to use on Stone and I left it for a couple of days before returning.

I returned to the house in Lingfield and completed the messy job of stripping off the now pliable paint taking care not to damage the fireplace or the surroundings. Once done and the waste removed, I set about cleaning up the now naked stone with Tile Doctor Acid Gel.

Acid Gel is a perfect choice for this job as being a gel its easy to control and sticks to the vertical surface allowing it to be scrubbed in without running down the facia. After scrubbing the gel was carefully rinsed off with a sponge.

Stone Fireplace After Cleaning Lingfield
The restoration took a lot of manual work especially when working around the intricate carvings in the stone however the transformation was well worth it. I think you will agree the Fireplace now looks transformed.

 

Large Stone Fireplace Restored in East Surrey

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Large Slate Tiled Floor Before After Grouting Oxted

Careful Slate Floor Renovation in Oxted

This was a very large natural Slate floor installed throughout much of the ground floor at a property in the East Surrey town of Oxted. The owner was unhappy with the state of the tiles and especially the grout, however she wanted to ensure I would take maximum care around her Baby Grand Piano. If you have read any of my previous articles you will know I am careful and take time to protect anything that could be stained or damaged with a non-marking film. I therefore assured her I would take maximum care in her home and that it wouldn’t be a problem.

I surveyed the floor and could see that the previous sealer had long since failed and dirt had penetrated the pores of the stone. This made it difficult to clean the floor effectively and resulted in a continually dull appearance. The grout had also trapped the dirt and had gone black as a result. The cure would be to strip the tile and grout of what was left of the original sealer, deep clean and then reseal. Happy with my quote we set a date for the work to start.

Slate Tiled Floor Oxted Before Cleaning Slate Tiled Floor Oxted Before Cleaning

Stripping and Cleaning Slate Floor Tiles

When I arrived on the appointed day, I discovered that the owner had gone to some lengths to pad the piano with bumble wrap mostly to prevent any airborne chemical or dust damage.

Working in sections I started applying Tile Doctor Remove and Go to the floor which is a powerful coatings remover that would strip what was left of the old sealer from the floor. The product is left on the Slate for about ten minutes before scrubbing it in with a rotary machine fitted with black pad. The machine is run at slow speed to minimise splashing and then the slurry is rinsed off the tiles with water and a wet vacuum.

I inspected the floor at this point to ensure the process was having the right effect and it became evident that there was no integrity in the grouting which was crumbling. This was a major problem and it became clear that the only way to resolve it would be to remove and replace all the grout.

Slate Tiled Floor Oxted Failing Grout

Re-grouting a Large Slate Tiled Floor

Over the next couple of days, I cut out all the existing grout with a special tool. They were large format slate tiles however with most of the ground floor needing to be re-grouted it took some time to complete. Once all the grout was removed, I set about applying fresh grout using a colour that highlighted the Slate tiles better.

Slate Tiled Floor Oxted Replacing Grout

Sealing Tumbled Slate Kitchen Tiles

Once the grout had dried, I was able to start applying a new sealer to the Slate tiles. Slate responds well to Tile Doctor Colour Grow which is an impregnating sealer that protects the stone from within. It’s also a colour enhancing product that really brings out the best in natural stone such as Slate.

Slate Tiled Floor Oxted After Renovation Slate Tiled Floor Oxted After Renovation

Two coats of Colour Grout were sufficient to seal the Slate tiles and I think you will agree the stone floor has come back to life and become a fine setting for the Baby Grand Piano.

Slate Tiled Floor Oxted After Renovation Slate Tiled Floor Oxted After Renovation

Before leaving my very happy customer to the enjoy, I left her with customer with a complimentary bottle of Tile Doctor Stone Soap, a neutral and highly reliable cleaner for natural stone floors such as Slate. This will assist her in maintaining the appearance and condition of the tiles going forward. Another satisfied customer!

 

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Pitted Travertine Tiled Kitchen Floor Before After Polishing Limpsfield Chart

Pitted Travertine Floor Tiles Renovated in Limpsfield Chart

Earlier this year I went to look at a Travertine tiled floor at a property in Limpsfield Chart near Oxted in East Surrey. The travertine had been laid throughout the Kitchen and adjacent dinner and my client was having trouble maintaining its appearance which had now become dull and unappealing. The Travertine tiles also suffered badly from pitting and dirt had become lodged in the pits of the stone making it difficult to clean. In addition, there was also some staining to the grout lines that needed removing.

Pitted Travertine Floor Before Grout Cleaning Limpsfield Chart Pitted Travertine Floor Before Filling Pitted Stone Limpsfield Chart

I discussed with the client what we could do to restore the floor and we agreed a price for the work to be carried out which would take three days. I’m pleased to say they were happy for me to do the work whilst they were away on holiday

Cleaning a Travertine Tiled Kitchen & Diner Floor

First, we removed the kitchen kickboards and applied protective tape to the skirting boards and around the fridge. Then a strong dilution of Tile Doctor Remove and Go was sprayed onto the tile and grout and left to soak in for fifteen minutes.

Pitted Travertine Floor Before Adding Protection Limpsfield Chart Pitted Travertine Floor Before Filling and Polishing Limpsfield Chart

Remove and Go is designed to remove coatings from Tile and Stone such as sealers so after leaving it to dwell on the floor it was worked in using a rotary floor buffer fitted with a polypropylene brush. The grout lines were then scrubbed by hand paying particular attention to the stained areas. Once that was down the now dirty Remove and Go was rinsed and extracted from the floor using a spinner tool which uses a compressor to apply hot water at high pressure and extracts the slurry into a waste tank. This process was applied first to the kitchen and then to the adjacent dining area.

Pitted Travertine Floor During Cleaning Limpsfield Chart Pitted Travertine Floor During Rinsing Extracting Limpsfield Chart

Filling Pitts in a Travertine Tiled Floor

As the floor dried, I spent the rest of the afternoon filling the pits in the Travertine tile with grout, almost every tile was affected so it took some time. The grout was then left to harden overnight.

Pitted Travertine Floor After Filling Before Polishing Limpsfield Chart Pitted Travertine Floor After Filling Limpsfield Chart

Returning on day 2 a 400-Grit burnishing pad was applied dry to both areas to smooth off the grout that had been applied to the pits the previous day. Only a single pass of the pad was required to remove the excess grout which was then swept off the floor. The grout blended in perfectly with the Travertine which was a mixture of brown and white shades.

Polishing Travertine Floor Tiles

With the pitting issue resolved I set to work restoring the polished appearance of the tiles for which I used a set of diamond encrusted Tile Doctor burnishing pads. Before starting I pre-wetted the floor with water which was sprayed onto the tiles and then applied the 400-grit pad run over the floor ensuring to pass over each tile four times to get an even result. The fine slurry generated was rinsed off with water and the process repeated with the 800, 1500 and 3000 grit pads, to further hone the stone and restore its polished appearance.

Pitted Travertine Floor During Polishing Limpsfield Chart

With two areas to work on the polishing process took up most of the second day.

Sealing a Travertine Tiled Kitchen and Diner Floor

After inspecting the floor on day 3, I set about applying Tile Doctor Shine Powder to the whole floor. This is a crystallising powder that is applied to the floor and buffed in with a red pad. It adds a very high shine to the tiles and provides a tough durable finish.

Pitted Travertine Floor During Shine Powder Polishing Limpsfield Chart

The final result was quite a transformation and what better welcome home present for the client when they returned from their holiday.

Pitted Travertine Floor After Polishing Limpsfield Chart Pitted Travertine Floor After Polishing Limpsfield Chart

 

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Pamment Tiled Hallway Floor Before After Cleaning Lingfield

Old Clay Pamment Tiled Hallway Renovated in Lingfield

This is the first of two visits I made to a property in Lingfield, East Surrey which had some very old features including a Pamment tiled hallway and a 200-year-old stone Fireplace. In both cases the owner had made an attempt at restoring them before deciding to give up and call in Tile Doctor.

Clay Pamment Tiled Hallway Before Cleaning Lingfield Surrey Clay Pamment Tiled Hallway Before Cleaning Lingfield Surrey

For this article I’m going to focus on the Pamment tiles which like Terracotta are made from Clay and are a common flooring material in Norfolk and Suffolk. We don’t usually see Pamment tiles in Surrey however Lingfield is a very old village where the Church dates to the 14th century so you never know what you’re going to find.

Clay Pamment Tiled Hallway Before Cleaning Lingfield Surrey Clay Pamment Tiled Hallway Before Cleaning Lingfield Surrey

Cleaning Pamment Tiles

I started with the job by scrubbing the Pamment tiles with a strong dilution of Tile Doctor Remove and Go, which is a heavy-duty cleaner/stripper designed for removing coatings from stone, tile and grout. The product was applied and left to soak into the tile and grout for about ten minutes before being scrubbed in with a black pad fitted to a rotary machine. The soiled solution was then removed with a wet vacuum.

Next step was to give the tiles an acid wash using Tile Doctor Grout Clean-up which is applied using the same method as before. Acid washing a tiled floor removes mineral deposits such as alkaline salts from efflorescence and will also take off thin grout smears that can ruin the look of a tiled floor. Once this was done and the soil removed the floor was washed down with clean water to ensure all the acid was removed and the floor neutralised.

You can see from the photographs that the grouting between the tiles had failed in areas, so this was replaced to ensure the floor was structurally sound. After cleaning up the floor it was then left to dry out thoroughly for a few days.

Sealing Pamment Tiles

On my return to do the sealing I first checked the floor had dried sufficiently with a damp meter, we never recommend sealing a damp floor as this can cause problems with the sealer curing leading to patchy results. All was well and for this floor I decided on applying a single coat of Tile Doctor Ultra-Seal first which seeps into the pores of the tile and adds a base layer of protection. This was then followed up with multiple coats of Tile Doctor Seal and Go which adds the final layer of protection and enhances the look of the tile to leave a nice subtle sheen.

Clay Pamment Tiled Hallway After Sealing Lingfield Surrey Clay Pamment Tiled Hallway After Sealing Lingfield Surrey

The work took two days in all and as you can see the floor now looks transformed and will be much easier to maintain going forward.

Clay Pamment Tiled Hallway After Sealing Lingfield Surrey Clay Pamment Tiled Hallway After Sealing Lingfield Surrey

GET THE LOOK – Pamment Tiled Flooring

If you like the rustic look a Pamment tiled floor brings to a property, then there are several UK suppliers who still retail these tiles including Norfolk Pamments and Antique Style Flooring. Also consider searching eBay, Gumtree and reclamation yards for second hand floors for restoration.

 

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Tumbled Travertine Tiled Hallway Floor Before After Polishing Horley

Tumbled Travertine Tiled Floor Polished and Sealed in Horley

This Tumbled Travertine tiled floor at a beautiful house in Horley had been poorly maintained through the years using the wrong type of sealer which quickly wore down allowing dirt to become ingrained in the stone. The owner had become concerned about the state of the tiles and decided it was time to call in an expert that could restore the tiles to a condition that complimented the environment in which it was situated.

Tumbled Travertine Floor Horley Before Polishing Tumbled Travertine Floor Horley Before Polishing

Travertine is known for being very distinctive in character and very durable, making it a very popular choice for tiled flooring in properties worldwide. However, the stone does require regular professional maintenance and polishing to keep it looking it top shape and home owners rarely realise this when they decide to have it installed. Fortunately, in the UK at least you can rely on your local tile doctor to maintain it for you.

Deep Cleaning Tumbled Travertine Tiles

The first part of the job involved giving the floor a thorough clean to remove what was left of old sealers and any polishing compounds that remained on the floor. Before beginning that however I brought in all my equipment and products into the house and then prepped the area by taping up the woodwork to protect it during the renovation process.

Tumbled Travertine Floor Horley Before Polishing Tumbled Travertine Floor Horley Before Polishing

To remove what was left of the old sealers and other coatings still present on the floor a strong solution of Tile Doctor Remove and Go was applied to the floor and left to soak in for about ten minutes before being actively worked in with a rotary machine fitted with a black scrubbing pad. The solution turned black with the soil as it was lifted out of the pores of the stone and it was then rinsed off with water and extracted with a wet vacuum.

Polishing Tumbled Travertine Tiles

Following this, we moved on to a process we know as burnishing that hones the stone and brings up the polished appearance. Working in sections due to the size of the floor It involves the application of a series of diamond encrusted burnishing pads from coarse through to very fine.

The coarse 400-grit pad fitted to the rotary floor buffer and run over the floor using only water for lubrication. The water turns into a slurry as the pad does its job removing dirt and this has to be rinsed off the floor and extracted with the wet vacuum before applying the next pad. The process was then repeated with medium 800 grit pad for an initial polish followed by the Fine 1500 grit pad for the second polish using water for lubrication and rinsing and extracting in between each pad.

The last pad is a very fine 3000 grit pad for the final polish and is applied with only a little water sprayed onto the floor using a technique we call a Spray Burnish. This last pad really brings up the polished appearance of the stone.

Sealing Tumbled Travertine Tiles

To bring up the appearance of the stone even further and add a really durable polish Tile Doctor Shine Powder was applied. This is a crystallising powder sealer that ensures a very high shine and a tough, durable finish. This powder is applied directly to the tiles in combination with approximately ½ a litre of water and a soft white buffing pad.

Last step was to add to the protection provided by the Shine Powder with two coats of Tile Doctor Ultra-Seal which is a natural look sealer that doesn’t change the look of the stone and is applied to the stone and grout. This sealer works by seeping into the stone, occupying the pores and preventing dirt from becoming ingrained.

Tumbled Travertine Floor Horley After Polishing Tumbled Travertine Floor Horley After Polishing

The customer was ecstatic with the results, being particularly pleased that she got the floor looking the way she originally wanted without significant expense, not to mention stress.

Tumbled Travertine Floor Horley After Polishing

 

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Tumbled Travertine Tiled Kitchen Tiles Before After Cleaning Godstone

Tumbled Travertine Kitchen Tiles Rejuvenated in Godstone

Travertine is a beautiful product however like all-natural stone it needs to be protected with a sealer if you want to keep it looking its best. The trouble is sealers wear down with foot abrasion eventually allowing dirt to become ingrained in the stone at which point it becomes difficult to clean. This was pretty much the issue with this tumbled Travertine floor in the kitchen of a house in Godstone, East Surrey. The owner was fed up with the appearance of the floor and asked if we could anything to improve it.

Tumbled Travertine Kitchen Floor Before Cleaning Godstone Tumbled Travertine Kitchen Floor Before Cleaning Godstone

I went over to take a look and could see it was as suspected the usual problem of the sealer wearing off and needing replacing. Before we could do that though I would need to remove any remaining sealer and deep clean the tiles to extract the dirt. Fortunately, it was only a small Kitchen and summer time, so I was confident I could do the whole floor in a day.

Cleaning and Polishing Tumbled Travertine Kitchen Tiles

The first thing I needed to do was to remove the plinths from the kitchen units to prevent them from encountering the cleaning products. Next and working in sections I started applying Tile Doctor Remove and Go which is a powerful tile coatings remover that would strip what was left of the old sealer from the floor. This is important, so we could get down to the base stone, otherwise we would end up with different levels of sealer which would affect the overall appearance of the floor.

Tumbled Travertine Kitchen Floor During Cleaning Godstone

I left the Remove and Go on the Travertine for about ten minutes before scrubbing it in by hand with a scrubbing brush. Normally I would use a machine for this but given the size of the floor that was not a practical approach. As well as removing the sealer this process also got the Travertine and Grout clean and after rinsing off the now soiled solution with water and extracting it with a wet vacuum the floor was looking much improved.

I inspected the tile and grout at this point and spot treated any areas that needed further attention using a repeat of the previous process. Once I was happy I setup a couple of air dryers to speed dry the floor.

Sealing Tumbled Travertine Kitchen Tiles

After speed drying the Kitchen floor for a couple of hours, we had a moisture content reading low enough to apply a coat of Tile Doctor Ultra Seal which is an impregnating natural look sealer that works by occupying the pores in the stone thus preventing dirt from becoming ingrained in there. Speed drying for a further hour then allowed the application of two coats of Tile Doctor Seal and Go to produce a lovely finished look that really brightened up the kitchen.

Tumbled Travertine Kitchen Floor After Cleaning Godstone Tumbled Travertine Kitchen Floor After Cleaning Godstone

Before leaving my very happy customer to the enjoy, I left her with customer with a complimentary bottle of Tile Doctor Stone Soap, a neutral and highly reliable cleaner for natural stone floors such as Travertine. This will assist her in maintaining the appearance and condition of the tiles going forward. Another satisfied customer!

 

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Quarry Tile Floor Before After Cleaning Outwood East Surrey

Quarry Tiled Lounge Floor Renovated in Outwood

This client who lived in a property in the Village of Outwood had a tired looking Quarry tiled floor in their lounge and asked if we could improve the look of it. I went over to take a look and can see the tiles were situated in front of a brick fireplace and added a nice rustic feel to the room that was well suited to the house.

Quarry Tiled Floor Before Renovation in Outwood Quarry Tiled Floor Before Renovation in Outwood

It had clearly been some time however since the Quarry tiles had been given a good clean and seal; the tiles were looking dull and lifeless and the grout was especially bad and had darkened with the ingrained dirt. I could see a deep clean would be required to lift the dirt out so after discussing the process we agreed a date for me to come back and renovate the floor.

Quarry Tiled Floor Before Renovation in Outwood Close Up

Deep Cleaning Quarry Tile and Grout

When I returned to clean the floor my first task was to protect any areas that may be impacted by the cleaning process which in this case related to the adjacent carpet.

To be able to reach into the pores of the tile and grout and lift out the dirt I needed to remove any remaining sealer. To do this I applied a medium dilution of Tile Doctor Remove and Go which is a strong coatings remover and cleaner that’s ideal for these situations. The product is left to dwell for ten minutes, so it can get to work breaking down the old sealer and dirt and is then scrubbed into the floor. Normally I use a black scrubbing pad fitted to a rotary machine running on slow speed to do this however given the size of the floor I decided to use a deck brush to scrub the tiles and a narrow grout brush along the grout lines.

The soiled cleaning solution was rinsed off the floor with water and extracted using a wet vacuum. I then inspected the floor and spot treated any areas that needed further attention with a repeat of the same process. Once I was satisfied the Quarry tile and grout was as clean as it could be, I left for the night so the floor cold dry off.

Sealing Quarry Tiles

Returning the next day, I sealed the Quarry tiles with several coats of Tile Doctor Seal and Go which adds a nice subtle sheen finish to the tiles and will provide the tiles with long lasting protection. Seal and Go is a water-based sealer so doesn’t leave a smell as it dries which is always a plus.

My client was impressed with the transformation and as I think you will agree the Quarry tiles now look much brighter and the grout has returned to a much lighter shade.

Quarry Tiled Floor After Renovation in Outwood Quarry Tiled Floor After Renovation in Outwood

 

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Marble Tiled Floor Before After Polishing Reigate East Surrey

Achieving a Deep Polish on Marble Floor Tiles at a Reigate Cottage

The photographs below are of a Marbled Tiled floor that was installed over much of the ground floor of a cottage that formed part of a large county estate near Reigate.

Marble Tiled Floor Before Polishing Reigate Marble Tiled Floor Before Polishing Reigate

The Marble floor tiles were lovely however the polish and sealer had worn off some time ago and the were now looking much worse for wear, additionally the once white grout had turned dark with dirt and I`m not sure even the owner realised its full potential. I provided a quote for cleaning and applying a deep polishing to the floor which was agreed and set a date to do the work.

Marble Tile and Grout Cleaning in Reigate

After protecting the wooden skirting with tape, I started the cleaning process by applying a medium dilution of Tile Doctor Pro-Clean which was scrubbed into the tiles using a stiff brush to remove any loose dirt and debris from the floor but primarily along the grout lines. The soiled cleaning solution was then rinsed off with water and then extracted with a wet vacuum.

Next step was to deep clean the tiles and bring back the polish using a set of four Tile Doctor diamond encrusted honing pads which fit a weighted rotary floor buffer and are applied in sequence starting with the 400-grit pad lubricated with water. This is followed with the 800-grit and then the 1500-grit pads rinsing with water after each pad and removing the soil generated by the burnishing process with the wet vacuum as before.

This work took much of the day so after applying the 1500-grit pad and rinsing I left the floor to dry out overnight.

Sealing and Polishing Marble Tiles with Shine Powder

The next day I started by applying the 3000-grit pad which is the final pad in the polishing process and really helps bring up the polished appearance of the Marble. The pad is applied to the floor dry using a little water sprayed onto the floor using a process we call a spray burnish.

The last step was to seal the Marble tiles and build the polish even further by applying Tile Doctor Shine Powder which is diluted with water and buffed into the Marble tiles using a white buffing pad. The shine powder did an excellent job of building the shine on the floor and provides a tough durable finish that should last.

Marble Tiled Floor After Polishing Reigate Marble Tiled Floor After Polishing Reigate

After two days work the Marble tiled floor looked transformed and I was especially pleased with the deep level of shine and restored white grout that I had managed to achieve.

 

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Terrazzo Flooring Redhill Church Before and After Restoration

Terrazzo Tiled Flooring Restored at a Church in Redhill

Every so often I will get the chance to undertake tiled flooring restoration work in public buildings, and late last year I was asked to clean and seal a Terrazzo floor at a church in Redhill. The floor wasn’t in great condition; not only was it suffering from a significant amount of dirt due to a lack of proper maintenance, but it was also marked by several cracks. Overall, the appearance of the floor was very displeasing and the church was keen to have me in to complete some repairs, along with a deep clean and seal.

Terrazzo Flooring Redhill Church Before Restoration Terrazzo Flooring Redhill Church During Crack Repair

Cleaning and Burnishing a Terrazzo tiled floor

Upon initial inspection of the floor, I was unable to say for certain whether there was any old sealer remaining on the tiles so to ensure it was removed I began the cleaning process by applying a layer of Tile Doctor Remove & Go, which is a powerful cleaner/stripper designed to both break down old layers of sealant and lift out any ingrained dirt.

I then gave the floor a rinse with water to remove any excess cleaning product, before moving onto a different cleaning process, known as burnishing. Burnishing involves polishing the surface with to achieve an aesthetically pleasing sheen finish. The Tile Doctor burnishing system consists of four diamond encrusted burnishing pads with different levels of grit.

Terrazzo Flooring Redhill Church Part Cleaned Terrazzo Flooring Redhill Church Part Cleaned

I began by applying a Coarse burnishing pad, before working my way through the system with Medium, Fine and finally Very Fine pads to achieve a very refined, high quality polished finish, you need to use a little water to help lubricate the burnishing and you need to rinse the floor after each pad to remove the slurry.

Terrazzo Flooring Redhill Church Cleaning in Progress Terrazzo Flooring Redhill Church During Burnishing

Once the floor had been allowed to dry completely following both cleaning processes, I set about filling the cracks in the tiles with two part resin stone filler.

Terrazzo Flooring Redhill Church During Crack Repair Terrazzo Flooring Redhill Church Crack Filled

Then, once the filler had dried, I re-polished the floor using only the extra fine burnishing pad, focusing my attention along the crack lines. This really helped to reduce the evidence of cracks and left instead a smoothed surface.

Sealing a Terrazzo tiled floor

The final stage of the restoration involved sealing the Terrazzo tiles with Colour Grow, which is Tile Doctor’s colour intensifying sealer that impregnates the stone seeping into its pores to provide protecting the floor from within with a robust seal capable of withstanding the high amount of traffic experienced by church floors. The last step was to buff the entire area with a soft white buffing pad.

Terrazzo Flooring Redhill Church After Terrazzo Flooring Redhill Church After

The church was very pleased with the results, especially that they were able to show it off for last year’s Remembrance Sunday and left the following comment on the Tile Doctor feedback system:

“Many thanks for the work on our Terrazzo floors. It’s only when you see the before and after that you realise how grubby they had become. We have had loads of complimentary comments as to how good they look. Bill Bailey was a very personable and professional contractor who put himself out to work around our requirements and others working in the buildings at the same time. More than happy to recommend the company and Bill personally. Many thanks for a job well done.”

Terrazzo Flooring Redhill Church Before and After Restoration
 

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Polished Limestone After Cleaning in Leatherhead

Limestone Tiled Floor Cleaning in Leatherhead

I was asked by a customer in Leatherhead, Surrey to clean the Limestone tiled floors that had been installed throughout the ground floor of his house. I popped round to take a look at the job and could see that the Limestone tile and grout was quite dirty; it was clear that the sealer had broken down and dirt was now becoming ingrained into the stone and grout.
The floor would need to be burnished and re-sealed to get it back to its original condition and so I provided a quote to do the work. The quote was accepted although he did ask if I could provide a couple of references from former clients; there are over 70 testimonials from past customers on my website so this was not a problem and I was happy to do so. Once he had received the references he called to book me in.

Polished Limestone Before Cleaning in Leatherhead Polished Limestone Before Cleaning in Leatherhead

Cleaning Limestone Floor Tiles

My first job was to protect the walls and units before scrubbing the first area with a hot solution of Tile Doctor Pro-Clean using a rotary machine fitted with a brush head attachment. This process lifted the dirt out from the grout, the surface and any holes.

The floor was then rinsed thoroughly with clean water to remove any cleaning products and I then proceeded to burnish the Limestone tiles using a set of four burnishing pads system fitted to a rotary machine. You start with a coarse pad lubricated with a little water and this removes any remaining sealers and ingrained dirt from the stone. Any slurry is then rinsed away and you move onto the remaining medium, fine and superfine polishing pads which bring back the polished surface, again each pad needs to be lubricated with a little water which needs to be rinsed away after each pad. It was a large area so as you can imagine this took some time to apply this process to the entire floor so I focused on the Kitchen then first day and came back the second day to work on the hallway and utility room.

Sealing Limestone Floor Tiles

On the third day I came back to seal the floors using two coats of Tile Doctor Colour Grow which is a colour enhancing penetrating sealer that brings out the different shades of colour in Limestone and is designed to provide maximum stain protection on natural stone floors. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white pad.

Polished Limestone After Cleaning in Leatherhead Polished Limestone After Cleaning in Leatherhead

The grout is now back to its original grey as opposed to black and the Limestone look new again, needless to say the customer was really pleased with the finish and has since recommended my services to other friends.

Polished Limestone After Cleaning in Leatherhead
 

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East Surrey Tile Doctor

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