TileProf, Author at East Surrey Tile Doctor

Victorian Hallway Before and After Restoration Brixton

Old Victorian Tiled Hallway Fully Restored in Brixton

I was asked to look at an old Victorian Tiled Hallway floor at a house in Brixton, South London. This classic floor had been discovered underneath an old hallway carpet while refurbishment works were being carried out. I went over initially in mid December to survey the floor and talked the owner through a number of similar restorations we had completed in the past. I could see this floor would need a deep clean to remove the years of dirt and also some tiling would needed to be done to tile a section of concrete near the stairs that had been dug out to lay pipe work when central heating had been installed many years prior. She didn’t want to make a commitment at that point so I left her with our quotation so she could think it over. I suspect she had other quotes to review however I’m pleased to say that she decided to give the work to us.

Victorian Tiled Hallway Before Restoration Brixton

Once we had agreed a date to do the work I started looking around for replacement tiles that would be needed to restore the floor. Unfortunately the octagonal ones are not made anymore and I couldn’t hold of any salvaged ones either. Having been involved in Tile Restoration work for some time now, I have a list of companies and reclamation yards that are usually a good source for these materials. To resolve the problem I sourced square tiles with a similar look and would cut them to the same shape when on site.

Cleaning and Repairing a Heavily Soiled Victorian Tiled Floor

I returned after Christmas to start the restoration process which was due to take two to three days. To start the restoration process we applied a strong dilution of Tile Doctor Remove and Go to the floor, allowed it to soak in for ten minutes and then worked it into the tiles using a scrubbing pad fitted to a rotary machine. Remove and Go is a product that removes coatings from tiles including in this case old paint splashes and carpet adhesive. The floor was then rinsed and the now dirty solution extracted using a wet vacuum.

Victorian Tiled Hallway During Restoration

Once this was finished the floor was looking cleaner and the next step was to tackle the concrete area near the stairs where the heating pipes had been buried. The cement had to be carefully chipped away and then refilled with fresh cement but to the level of the original surface so we could lay new tile on top. We use a quick setting compound for this and were able to start relaying and grouting the section with new specially cut tiles later that afternoon.

Victorian Tiled Hallway During Restoration Brixton

Naturally the strip of new tiles were quite noticeable against the old and although the customer was happy I knew I could get a better result by running a very coarse burnishing pad fitted to a heavy buffing machine over the surface. I used a diamond resin hybrid 50 grit pad to take off the top layer of the tiles and then refinished the surface with a 100 and then 200 grit pad. This did the trick and it was impossible to tell the old and new apart.

After this I carried out an acid wash using Tile Doctor Grout Clean-up diluted with four parts water. The purpose of this was to remove any old grout smears and mineral deposits from the floor as well as counteract any possibility of unsightly efflorescence salts rising up through the tile at a later stage. This is quite a common problem with these old floors which don’t have a damp proof coarse and certainly I could see no trace of a DPC when I dug out the cement around the pipe work earlier.

The last step in the cleaning process was to steam the entire floor and then leave it to dry off fully over the New Year break.

Sealing a Victorian Tiled Floor

I returned on the 2nd of January and after inspecting the floor to ensure it was clean and free of damp I began to seal it using Tile Doctor Colour Grow which is an impregnating sealer that soaks into the pores of the tile protecting it from within and enhancing its appearance in the process. Four coats of sealer were needed and as you can see by the final pictures the final results were outstanding.

Victorian Tiled Hallway After Restoration Brixton

Period features such as old Victorian floors add a lot of value to and the customer was over the moon with the transformation and is so happy she chose to have the floor restored rather than covering it back up with carpet.

Professional Victorian Tiled Hallway Restoration in South London

Old Victorian Tiled Hallway Fully Restored in Brixton Read More »

Travertine Kitchen Floor Before and After Renovation in Sanderstead

Renovating Travertine Kitchen Floor Tiles in Sanderstead

This customer, who lives in Sanderstead located between Croydon and Purley in Surrey had been experiencing difficulties in keeping her beautiful Travertine tiled kitchen floor in good condition. Over the years it had suffered from a heavy build up of dirt and oily stains, not to mentioned a number of cracks and small holes. Needless to say, the customer was keen to have the Travertine tiles and grout renovated and made easier to keep clean.

Travertine Kitchen Floor Before Cleaning Sanderstead

Restoring Travertine Flooring

To begin the renovation, I applied Tile Doctor Remove and Go across the entirety of the large tiled area. This heavy duty remover breaks down any old sealers and other coatings, leaving the area ready to cleaned or, in this case, burnished.

Burnishing is a method for cleaning and polishing certain types of high-end stone, including Travertine, Marble, and Limestone. Our burnishing system involves the application of four diamond encrusted pads of varying grits. Firstly, I applied the Coarse grit pad, which helps to break down any dirt and stains on the surface of the tiles. Then, I worked my way through the Medium, Fine, and Very Fine pads, using a little water which acts to lubricate the process gradually building the polish on the Travertine. The floor is rinsed with water between the application of each pad to remove the soil that is generated and also give a final rinse at the end before leaving to dry.

To round off the first day of work, I filled any cracks and holes in the Travertine using a colour matching resin which greatly improved the look of the tile.

Travertine Kitchen Floor Cracked Tile Before Repair Sanderstead

Travertine Kitchen Floor Cracked Tile After Repair Sanderstead

Sealing Travertine Tiles

The following day I returned to the property to seal the tiles checking first that the floor had dried. I use a moisture meter to do this and it confirmed the floor was dry so I proceeded to seal the floor using our colour intensifying impregnating sealer Tile Doctor Colour Grow. Once that was dry, I added the finishing touches by buffing the floor with a soft white buffing pad. As you can see from the photographs, the combination of a fresh seal and polish worked wonders.

Travertine Kitchen Floor After Sealing Sanderstead

We did such a good job with the floor that the customer asked if we could also improve the appearance of their natural stone fireplace which was suffering from bad rust and oil stains however I do a separate write up on that.

Cracked Travertine Tiled Kitchen Floor Fully Restored in Surrey

Renovating Travertine Kitchen Floor Tiles in Sanderstead Read More »

Heavily Soiled Victorian Tiled Hallway Restored in Fulham

1 Comment / Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

This Victorian tiled floor at a house in Fulham was in an absolutely horrendous state. As you can see from the first photograph, the tiles were caked in layer upon layer of muck, including paint and glue stains. This was due to the floor being unknowingly hidden for many, many years under carpet.

Victorian Tiled Hallway Before Restoration Fulham

Needless to say, the property owner was desperate to remedy get the fantastic pattern floor back into good nick, and so contacted me for assistance. I travelled up to the property in the town of Fulham in South West London, which is famous for its football club, to survey the situation and begin the work. It was immediately clear that the thick layers of dirt and staining would need to be removed, before being treated to a new seal to provide long-lasting protection.

Cleaning a Heavily Soiled Victorian Tiled a Floor

My product of choice for removing the extremely heavy soil buildup on the tiles was Tile Doctor NanoTech HBU (formerly UltraClean), a powerful solvent-based cream cleaner. What makes this product different from standard cleaners is its use of nano-sized cleaning particles to penetrate below tough stains, dissolve them, and lift them to the surface. NanoTech HBU is a highly versatile product which can be used on most types of natural stone floor, both polished and unpolished.

I laid down the NanoTech HBU and left it to dwell for a short period on the tiles, allowing it to begin eating through the dirt, before using a scraper in combination with a steamer to manually lift the muck away from the tiles. Next, to tackle the glue and paint marks, I applied Tile Doctor Remove and Go, a stripper specifically designed to break down adhesive and solvent stains, and then used a scraper and a scouring pad to manually remove the glue and paint in the affected areas.

Once this was done, I scrubbed in some more NanoTech HBU to dissolve any remaining muck before rinsing the area thoroughly with clean water. To complete the cleaning process, I laid some down some Tile Doctor Acid Gel, which is a blend of Phosphoric and Hydrochloric acids in gel form, to eliminate inherent grout haze and alkaline mineral deposits in the affected areas. I then left this to dwell for ten minutes before giving the floor a final rinse to remove any chemicals and soiled residue. The floor was left for a week to dry out before I returned to seal it.

Sealing a Victorian Tiled Floor

With these fantastic Victorian tiles now muck-free, I proceeded to seal the floor. I initially applied a single coat of Tile Doctor Colour Grow, which is an impregnating, colour-enhancing sealer that really brings out the colourful features of patterned Victorian tiled floors like this one.

Victorian Tiled Hallway After Restoration Fulham

Once this initial coat of sealant had dried in, I asked the customer which kind of finish she preferred for the floor. She decided on a sheen finish, and so I laid down an extra five layers of Colour Grow to ensure the desired appearance, as well as to guarantee durable surface protection against dirt, stains and spillages.

The customer was really pleased with the results of the restoration, and left the following feedback:

“Bill worked extremely hard to clean and seal our hall tiles. Everyone is amazed at how good they look. We are extremely pleased with the results.”

Another great Victorian tiled floor brought back to life, and and satisfied customer!

Professional Victorian Tiled Hallway Restoration in South London

Heavily Soiled Victorian Tiled Hallway Restored in Fulham Read More »

Limestone Kitchen Floor and Shower Tiles Refinished in Wandsworth

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

Sometimes, Tile Doctor customers will have more than one tiled area in need of professional maintenance. At this house in Wandsworth, South London; I was commissioned to clean and seal firstly a Limestone tiled kitchen floor, and a Limestone tiled shower unit.

Limestone Floor Before Cleaning Wandsworth

Cleaning and Sealing a Limestone Kitchen Floor

I started with the Limestone tiled kitchen floor which, like many other stone floors had not been treated to the correct regular care and had become dull and dirty over time as a result.

My first task involved applying Tile Doctor Remove & Go stripper in order to break down any old surface sealant and dirt. Then, I began the burnishing process, which essentially involves polishing with pads of varying grit. I started with a Medium 800 grit burnishing pad to provide an initial polish and grind away ingrained dirt, before refining this with a Fine 1500 grit pad to achieve a smooth surface. The burnishing pads are used in combination with a small amount of water.

Limestone Floor During Cleaning Wandsworth

After leaving the floor to dry for 24 hours, I sealed the tiles with Tile Doctor Colour Grow. This will provide durable surface protection for the future and also further accentuate the great natural shades in the Limestone. To add the finishing touches, I buffed the floor with a soft white buffing pad.

Limestone Floor After Burnishing Wandsworth

Cleaning and Sealing a Limestone Tiled Shower Unit

During the time it took for the Limestone tiled kitchen floor to dry, I set my sights on tackling the shower unit. The unit was suffering from a terrible amount of limescale, which would need to be removed using a set of hand held burnishing pads. Limescale deposits build up on surfaces which come into contact with hard water, and can become very unsightly if not dealt with promptly.

Limestone Shower Tiles Before Cleaning Wandsworth

This proved to be a more awkward job thanks to the intricate Limestone fittings on the shower walls. I used the smaller 6-inch burnishing pads fitted to a hand buffer, while for the kitchen floor I naturally used the larger sized pads attached to a heavy weight buffing machine.

With the limescale as bad as it was, I started to grind it off with a Very Coarse 120 grit burnishing pad, before working my way up gradually through the system of pads – each time using a slightly finer grit pad until I finished with the Ultra Fine 3000 grit pad and the surface finish had been restored.

Following this, I removed the silicone sealant around the shower fittings, and dealt with the mould growing behind it.

On the second day of work, I sealed both the kitchen floor and the shower unit. Much like the kitchen floor, the shower unit was sealed using Colour Grow to ensure long lasting protection, and fresh silicon was also fitted.

Two days of work and two rejuvenated Limestone features later, I was left with a very happy customer.

Limestone Shower Tiles Before and After Cleaning Wandsworth

Restoring the appearance of a Limestone Kitchen Floor and Shower in South London

Limestone Kitchen Floor and Shower Tiles Refinished in Wandsworth Read More »

Victorian Floor Restoration Putney Before and After Paint Removal

Victorian Tiled Floor Covered by Paint Restored to New in Putney

1 Comment / Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

For whatever reason, property owners do sometimes decide to cover up their tiled floors, whether by using something like linoleum or, in some cases, simply painting over the area. Personally I blame that BBC TV series Changing Rooms for some of these disasters and I wouldn’t be surprised if they were to blame for what had occurred at this flat in Putney which believe it or not is an ancient parish that was historically part of Surrey as opposed to London.

The property owners had re-converted the building from two converted flats back into a single dwelling. However, the previous tenants of the bottom flat had decided to paint over the Victorian tiled floor in their section.

Victorian Floor Restoration Putney Before Paint Removal

Naturally the new owners wanted to have this paint covering removed, and for the Victorian tiles to be restored back to looking their best after a long time of being hidden. Here’s how I did it.

Removing Paint from a Victorian Tiled Floor

To remove the layer of paint from the surface of the tiles, I needed to use a solvent remover product specifically designed to remove paints, this was applied liberally to the affected area and left to dwell.

While the solvent remover was working its magic, I set about cleaning the remainder of the tiled area using Tile Doctor Remove & Go. Remove & Go also contains properties designed to break down solvents, as well as adhesives, along with any old sealer remaining on the tiles. This also helped to lift away any trapped dirt.

I then scraped off the top layer coat of paint and was left with a grey undercoat. To lift this out of the tiles and grout I used Remove & Go in combination with a steamer. The heat of the steamer helped to strip away the excess paint, making removal a much easier process.

Victorian Floor Restoration Putney During Paint Removal

Sealing a Victorian Tiled Floor

After leaving the area to dry for a full five days, I returned to the property to reseal the tiles.

My choice of sealer was Tile Doctor Seal & Go, which is a water-based blend of acrylic polymers designed to provide both a stain resistant surface seal and a long-lasting low-sheen finish. It is suitable for use on most kinds of unsealed, porous surfaces, including Slate, Quarry and Sandstone but works really well on Victorian tiled floors.

Victorian Floor Putney After Restoration

The photo below shows the before and after results of the work, with no traces of the paint covering remaining on the tiles. It is a wonder why someone would choose to cover up such a fantastic Victorian patterned floor, but needless to say my client was very happy with what is for all intents and purposes a brand new feature for their property.

Professional Tile Restoration of a Victorian Tiled Floor in Surrey

Victorian Tiled Floor Covered by Paint Restored to New in Putney Read More »

Black Limestone Before and After in Wimbledon

Black Limestone Floor installation problems resolved in Wimbledon

3 Comments / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

I was recently asked to this property in Wimbledon in to see if there was anything we could do to resolve the problem with a recently laid Black Limestone tiled floor. The builders that had laid the Limestone did not cover or clean the tiles prior to sealing with an impregnating seal thereby trapping in all the dirt from the building works. They then grouted the tiles but didn’t clean the grout off the surface before putting on another two coats of sealer all of which resulted in a very poor finish.

Black Limestone Tile Showing Trapped Dirt in Wimbledon

Naturally the customer was not happy so called them back to rectify the problem and so they came back and tried to strip the sealer off with cloths and a chemical stripper. Then without rinsing the stone to remove the chemicals they added another two coats of sealer; in desperation the lady gave up with them and called me in.

Stripping the Limestone Tiled Floor

To resolve I tried all the sealant strippers available to me but couldn’t budge the mess effectively. The only other option available was to diamond grind the surface so I discussed this with the customer and she agreed to this and left me to carry on.

Initially I started with a coarse 400 grit diamond pad but even that wasn’t having much effect so in the end I had to cut back the surface using a 100 grit pad moving up to 200 grit, then 400 before finally stopping at 800. To lubricate the process you need to use a little water and then rinse away the resultant soil after each pad. If this was a polished stone surface I would have continued with finer and finer grits to restore the surface polish however these tiles were rough limestone and I needed to leave it as near to how it should be.

Black Limestone Tile Grinded with Diamond Pads in Wimbledon

Once all the Limestone had been stripped back the stone turned an uninviting grey colour, so to bring it back to black I applied two coats of Tile Doctor Stone Oil which enhanced the colour.

Black Limestone Tile Adding Stone Oil in Wimbledon

Sealing Black Limestone Tiles

I left the floor overnight to allow the Stone Oil to dry out and then returned to seal the Limestone using two coats of Tile Doctor Colour Grow which is an impregnating sealer that enhances the colour in the stone and will protect it from staining going forward.

Black Limestone Grinded and sealed in Wimbledon

When the customer saw the final result she was overwhelmed and said she felt like crying with relief, because the floor now looked how she had imagined it to be. It was a great feeling for me to know that I had solved the problems for her.

Restoring Black Limestone Tiled Floor in Wimbledon

Black Limestone Floor installation problems resolved in Wimbledon Read More »

Honed Travertine Tiled Floor Cleaned and Sealed in Kensington

1 Comment / Leatherhead Tile Cleaning, Travertine Tile Cleaning / TileProf

I was asked to clean and reseal this Honed Travertine flooring in Kensington, London which ran through the ground floor area and to a small area in the basement. The floor had been laid nine years prior and had only had regular washing by the housekeeper and was now overdue a deep clean and re-seal..

Honed Travertine Kensington Before Cleaning

Deep Cleaning Travertine Tiles

It was a large area so it was necessary to work in sections which had the added complication of having to move the customer’s furniture around.

With each area I scrubbed the floor with a rotary machine fitted with a medium brush head and a hot 3:1 dilution of Tile Doctor Pro-Clean. I scrubbed it in and left it for 10 minutes before scrubbing again then vacuumed it away with a wet vac. I then checked all the grout lines were clean in case the brush head had missed any.

Next I fitted a pad holder to the rotary machine and using a medium grade burnishing pad scrubbed the area again, I then followed this up with the fine grade pad to build a nice sheen on the stone to match the customers’ requirements.

Honed Travertine Kensington After Cleaning

During the cleaning process it became evident that some of the Travertine tiles had holes in them, it’s possible they had been this way when supplied but it’s also possible that they had been worn through by the use of an acidic cleaning solution. so after once the tiles were cleaned and polished I filled in the holes with a matching filler.

Sealing Travertine Floor Tiles

The next step was to seal the Travertine to protect it from future staining and for this I used Tile Doctor Colour Grow which is a colour enhancing impregnating sealer that occupies the pores in the stone. In total I had to use three coats on sealer on the stone due to its porosity. I finally buffed the floor using a white soft buffing pad; this was to take off any seal left sitting on the surface of the stone and helps to work it in.

Honed Travertine Kensington After Sealing

In total it took four days to do this job and the customer was really happy with the result and left a very nice testimonial on the Tile Doctor website.

Travertine Floor Cleaned, Polished and Sealed in Kensington

Honed Travertine Tiled Floor Cleaned and Sealed in Kensington Read More »

Removing wax from a Terracotta tiled floor in Battersea

1 Comment / Leatherhead Tile Cleaning, Terracotta Tile Cleaning / TileProf

Traditionally Terracotta tiled floors were protected using wax and this floor at a house in Battersea had been protected with a number of treatments including wax and other sealers, without a full history of the floor it’s not that easy to tell what you’re dealing with. Wax isn’t an ideal sealer as it can scratch easily which allows dirt to become ingrained and modern sealers outperform it in many ways.

Terracotta Tiles Before Cleaning in Battersea

Cleaning Terracotta Tile

To get the floor clean I started the job using a strong dilution of Tile Doctor Pro-Clean which was scrubbed into the tiles using a rotary machine fitted with a scrubbing pad. Pro-Clean is a heavy duty alkaline cleaner which can be used to remove wax residues and old sealants and being an alkaline product its safe for use on tiles. Unfortunately because there was so much old sealer and wax in the tiles it took several attempts to get the tiles clean and in the end it took five days to get them back to their natural state. Once this was done the floor was given a thorough rinse to remove any trace of cleaning product and allowed left to dry.

Terracotta Tiles Before and After Cleaning in Battersea

Sealing Terracotta Tile

Tiles need to be bone dry before sealing or it will upset the final effect of the sealer and in the end I had to wait three weeks before I was happy to start sealing, Terracotta being clay based is very porous so this is not that unusual.

To seal the tiles I used eight coats of Tile Doctor Seal and Go which is a water based topical sealer which leaves no smell as it dries and also adds a nice sheen to the floor, eight coats is not unusual for Terracotta again due to its porosity.

Terracotta Tiles After Sealing in Battersea

The customer could not believe the transformation and even though it took a lot longer than first anticipated he was really pleased, especially when he got his invoice, because he was expecting to be charged for the extra time it took to complete. I told him that once I had given him my price I do not add extras.

Terracotta Floor Cleaned and Sealed in Surrey

Removing wax from a Terracotta tiled floor in Battersea Read More »

Marble Bathroom Refreshed in Westminster

1 Comment / Leatherhead Tile Cleaning, Marble Tile Cleaning / TileProf

You may recall a job I wrote about earlier in the year concerning a Limestone tiled floor in Westminster well I’m please to say the owner of that property was so pleased with my workmanship that I was asked back to maintain the Marble tiled bathroom which included a sink unit.

Maintaining Marble Tiles

Normally with polished stone it’s necessary to burnish the floor however in this case the tiles were in good condition with no scratches in the polish, there were a few spots and marks on the tile that needed to come off and they had lost some shine however a full burnish would not be necessary.

Marble tiled floor Westminster Marks before cleaning

To remove the spots and marks I treated them first with a solution of Tile Doctor Pro-Clean diluted 4:1 with hot water. I then scrubbed them using a red buffing pad on my rotary floor machine, which took the marks away from the stone. Next I used a medium burnishing pad with a little water and followed with the fine pad and finally the ultra-fine burnishing pad to restore the shine and polish. I offered to build-up a durable polish with Tile Doctor Shine Powder however the owner was happy with the finish that had been achieved.

Marble tiled floor Westminster Marks after cleaning

Sealing Marble Tiles

Once the tiles were dry I sealed them using Tile Doctor Colour Grow which is an impregnating sealer which occupies the pores of the stone and also enhances its natural colours in the process.

Marble tiled floor Westminster after sealing

Once the floor had been done I carried out the same process on the Marble sink unit using small six inch pads with a hand polisher. All went well and as you can see from the water bubble test in the photograph below the floor is now fully sealed however there is more work to be done elsewhere in the house and the owner has now booked me in to clean all of the carpets.

Marble tiled floor Westminster water test

Marble Tile Cleaning and Polishing in Westminster, London

Marble Bathroom Refreshed in Westminster Read More »

Marble Tiled Floor Cleaned and Polished in South Croydon Restaurant

1 Comment / Marble Tile Cleaning, Merstham Tile Cleaning / TileProf

I was asked by my local Indian restaurant in South Croydon if I could improve the look of their marble tiles in the reception area of the restaurant. They had been laid several years ago and now the sealer was failing and dirt was becoming ingrained in the tile and especially the grout which had gone dark.

Marble Tiles Indian Restaurant South Croydon Before

Marble Tile and Grout Cleaning

To get the grout clean and remove the surface dirt we started with the application of a coarse grade diamond encrusted burnishing pad, the pad is used in conjunction with a little water which helps lubricate the process and it effectively cuts back the layer of grime from the surface. Rotary pads do struggle to reach into the grout lines so a medium dilution of Tile Doctor Pro-Clean which is a heavy duty tile and grout cleaner that’s safe to use on natural stone and grout was also scrubbed into the grout by hand using a stiff brush.

Marble Tiles Indian Restaurant South Croydon During Cleaning

The floor was then rinsed to remove the now dirty water and cleaning solution and we moved on to polishing the floor using a medium grade, fine and then super fine pads to build the surface shine backup. The floor was rinsed with water in-between each pad and then dried out as thoroughly as possible using large air movers.

Sealing Marble Floor Tiles

Normally I would have finished off with the application of Tile Doctor Shine Powder to give it a mirror like finish but the owner was happy with the way it looked and so once the floor had dried we moved onto sealing it with two coats of Tile Doctor Colour Grow which is an impregnating sealer that works from the inside by occupying the pores within the stone, it also enhance the colours within natural stone.

Marble Tiles Indian Restaurant South Croydon After Cleaning

The owner was over the moon with the results and has now engaged us to maintain the floor on a regular basis.

Cleaning and Polishing a Marble Tiled floor in a Surrey Restaurant

Marble Tiled Floor Cleaned and Polished in South Croydon Restaurant Read More »

Limescale on Marble Shower Tiles Addlestone

Removing Limescale from Marble Shower Tiles in Addlestone

1 Comment / Leatherhead Tile Cleaning, Marble Tile Cleaning / TileProf

I recently went the assistance of a home owner in Addlestone, Surrey who had damaged the surface of the Marble tiles in her shower by attempting to remove Limescale using a well-known household cleaning product, which unfortunately due to its acidic formula actually made the problem worse and etched the tiles.

Burnishing Marble Shower Cubicle Tiles

To remove the etching and Limescale from the Marble tiles the surface would need to be cut back and re-polished using diamond encrusted burnishing pads. For this job we used a set of six inch pads which are similar to the floor pads but smaller so they can be attached to a hand held machine and used on vertical surfaces.

To burnish the tiles a coarse pad is applied first lubricated with a little water and this removes surface deposits such as Limescale and in this case also the etching. The resultant residue is washed away and then you proceed on with the Medium, Fine and Very Fine polishing pads until the surface has been restored.

Sealing Marble Shower Tiles

Once I had finished applying the Very Fine pad I gave the tiles a thorough rinse and then dried them so they could be sealed for which I used a coat of Tile Doctor Colour Grow which is an impregnating sealer that gets into the pores of the stone enhancing the natural colours in the process.

Limescale removed from Marble Shower Tiles Addlestone

The owner was really grateful because she was thinking that they would need to be replaced which as you can imagine would have been very expensive.

Etched Marble Walls Tiles Burnished and Polished in Addlestone, Surrey

Removing Limescale from Marble Shower Tiles in Addlestone Read More »

Removing Limescale from Porcelain Swimming Pool tiles in Oxshott

1 Comment / Grout Cleaning, Leatherhead Tile Cleaning, Porcelain Tile Cleaning / TileProf

The owner of this swimming pool at a large residence in the suburban village of Oxshott had put the property on the market and naturally wanted the pool area to look its best. The pool was surrounded by Porcelain tiles which are very resilient and generally a good choice for a swimming pool surround, additionally the slate effect tiles in this post had a riven surface which would make them less slippery than the highly polished variety. The chemicals used in swimming pools however are quite strong and I suspect this has contributed to the build-up of Limescale on the surface of the tiles.

Cleaning Porcelain Tiles

The first job was to give the tiles a deep clean and this was done by scrubbing in Tile Doctor Pro-Clean diluted 1 part cleaner to four parts hot water using a black scrubbing pad fitted to a rotary machine. Once scrubbed the soiled cleaning solution was removed using a wet vacuum and the tiles given a thorough rinse. There were a lot of tiles to clean and naturally care has to be taken to avoid getting any cleaning solution in the pool.

Porcelain Pool Surround Oxshott Before Cleaning

After rinsing the tiles were dried with the assistance of an air mover so we could get an idea of what other remedial work would be required and in this case it became clear where the areas with Limescale staining were.

Porcelain Pool Surround Oxshott During Cleaning

Removing Limescale from Porcelain Tiles

To remove the Limescale each stain was spot treated using Tile Doctor Grout Clean-up which is a strong acid based cleaning product normally used to remove grout smears from tiles but also equally useful at dealing with mineral deposits such as Limescale. You have to be very careful with acids on tiles, especially natural stone so once it had done its job the tiles were thoroughly rinsed and the whole floor rinsed again once we have completed everything.

Porcelain Pool Surround Oxshott After Cleaning

When we had finished the client couldn’t believe the transformation we have managed to achieve.

Deep cleaning Porcelain pool surround tiles in OxShott, Surrey

Removing Limescale from Porcelain Swimming Pool tiles in Oxshott Read More »

Limestone tiled floor Westminster Before and After

Limestone Kitchen and Hallway floor Cleaned and Sealed in Westminster

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

Details below of a Limestone Tiled Floor that I recently cleaned and sealed at a residence in Westminster in the heart of London. The tiles were not looking the best and after deciding to do something about the owner searched the internet for a solution saw my website and emailed to book me in 2 months before.

Limestone tiled floor Westminster Before Cleaning

Cleaning a Limestone Tiled Floor

I arrived on site at the agreed time and decided to scrub the floor first using a hot 4:1 dilution of Tile Doctor Pro-Clean which is a heavy duty alkaline cleaning product specially designed for cleaning stone floors. This was left to dwell for a while and then agitated using a rotary machine fitted medium brush head. The soiled solution was then removed using a wet vacuum and the floor was then rinsed down with fresh clean water. Doing this removed a lot of dirt, that was ingrained in the stone, and by using the brush it got into the recesses of the grout, once I had done this the floor looked great but I could see it would still needed to be burnished to restore the original appearance.

Limestone tiled floor Westminster Initial Clean

Burnishing Limestone Floor Tiles

We used a set of diamond encrusted Burnishing Pads fitted to a rotary buffing machine to polish the Limestone floor. These pads are ideal for restoring the shine on hard stone surfaces such as Limestone, Travertine and Marble, the come in a set of four and you start with the Coarse pad together with plain water and this cuts through and removes surface grime and any surface seal. You then progress through the Medium, Fine and Superfine polishing pads one to achieve a high polish.

Sealing Limestone Tiles

The floor was left to dry and I returned a couple of days later to seal it using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer that brings out the colours in natural stone, finally buffing the floor using a soft white buffing pad.

Limestone tiled floor Westminster After Cleaning

The lady was really pleased with the result and left a nice testimonial on the tiled doctor website, she has also booked me in to sort out two bathroom floors (one Marble and one Limestone) and she has also booked me in to carry out the cleaning of all her carpets.

Limestone Tile Cleaning and Polishing in Westminster, London

Limestone Kitchen and Hallway floor Cleaned and Sealed in Westminster Read More »

Travertine Tiled Floor Diamond Polished in Surbiton

1 Comment / Leatherhead Tile Cleaning, Travertine Tile Cleaning / TileProf

I recently carried out a clean and diamond polish of a Travertine tiled floor in Surbiton for a customer who had been fed up with the floor since she and her husband had moved in 2 years ago. The floor was the last job on their list of things to be done and they wanted to make sure that it was done properly as unfortunately in the past they have fallen prey to unscrupulous tradesmen who had not lived up to expectations.

When I was asked to quote I explained what I would do and showed pictures of previous work, and also my Trustmark Accreditation. They had also researched my work through my website and through the work history where there are lots of examples of Travertine tiles I have worked on in the past. I received the work order the next day and booked the job in for three weeks after.

Stripping and Polishing Travertine Tiles

I arrived at the agreed date and time and was pleasantly surprised to see that they had put sheeting around all of their kitchen units and skirting so all I had to protect was the wooden flooring next to the travertine.

Travertine Floor Surbiton Before Cleaning

My first job was to scrub the floors Using Tile Doctor Pro Clean to get rid of any ingrained dirt and clean the grout, the soiled cleaning solution was then removed using a wet vacuum and we moved onto burnishing the stone. This is done using a rotary scrubbing machine fitted with a coarse diamond encrusted burnishing pad and a little water began to strip off the old dirt and seal from the floor, the resulting slurry was then removed using a wet vacuum. The burnishing pads come in a set of four so once we were done with the coarse pad we moved on to the Medium pad which is the first step in the polishing process.

At this point I could see more work was required to improve the grout which was done using a combination of pressurised steam, more Tile Doctor Pro-Clean and a stiff brush. Once I had removed all the dirt and old seal from the grout I went on to the next stage of polishing and used the fine pad finally moving on to the extra fine pad to give the floor that extra deep shine.

Sealing Travertine Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Colour Grow which is a colour enhancing impregnating sealer designed to provide maximum stain protection on natural stone floors whilst bringing out the colour in the stone. After the second coat was applied I waited 10 minutes before buffing any excess residue with a white buffing pad.

I offered the customer the option of creating a higher shine by applying Tile Doctor Shine Powder to give it a mirror polish but she declined as she was more than happy with the finish. Overall the floor came out really well and I found it quite a humbling experience as she was constantly saying thank you due to the fact that she had been messed about by previous contractors so was quite relieved to find someone who could actually do the job properly.

Travertine Floor Cleaned, Polished and Sealed in Surbiton

Travertine Tiled Floor Diamond Polished in Surbiton Read More »

Victorian Tiled Floor Balham Before and After

Restoring a Victorian Tiled floor hidden under Carpet in Balham

1 Comment / Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

This post is from a house in Balham where the owner was doing some renovation work and after deciding to change the flooring in the hallway they discovered an original Victorian tiled floor. They planned to restore the floor unfortunately however their builders did not listen and didn’t bother to put down any protection when decorating leaving it in a worse condition than when they found it.

Victorian Tiled Floor Balham Before Cleaning

Cleaning the Victorian Tiled Floor

To initially clean the floor I put down a 50/50 mixture of Tile Doctor Pro-Clean and Nanotech Ultraclean diluted with four parts water; this creates a powerful alkaline cleaner that is safe to use on tiles and contains tiny abrasive particles to cut through the grime. This solution was left to dwell on the tile for twenty minutes before being agitated using a rotary machine fitted with a black scrubbing pad. This action did well to deep clean the tiles and remove dirt but there was still plenty of other problems to deal with including paint from the decorating and glue from the carpet.

To remove the glue and paint I treated the surface with Tile Doctor Remove and Go which as its name suggest is designed to remove coatings from the surface of tiles without damaging them. Working in sections the product was left to dwell for forty minutes on the surface of the tile before being worked in by hand into the glue and paint. Once it had all been removed I gave the whole floor a scrub with Grout Clean-Up to remove grout from the surface of the tile and this brightened up the colours. Last step was to give the floor a thorough rinse down using clean water, this is quite important and you need to ensure any trace of product has been removed before sealing. The water was removed using a wet vacuum which literally sucks the water off the floor and reduces drying times, the floor was still fairly damp at this stage so we called it a day leaving an air blower in place to help the floor to dry overnight.

Sealing Victorian Tiles

When I came back the next day I decided to seal the tiles using Tile Doctor Colour Grow which is an impregnating sealer that penetrates into the pores of the tile blocking any dirt from getting in and making the tiles easier to clean.

Victorian Tiled Floor Balham After Cleaning

Two coats were sufficient and Colour Grow also brings out the colour in the tile improving its look, certainly my customer thought so as all they could say was:

“AMAZING I didn’t think it was possible to get like this.”

Victorian Floor Restoration in Balham

Restoring a Victorian Tiled floor hidden under Carpet in Balham Read More »

Pendulum Skid Testing Training Course

Business / TileProf

With the testing of tiled flooring for slip resistance a HSE necessity for public areas I recently completed a training course at Wessex Test Equipment ltd in the use of their Pendulum skid test equipment which gives an accurate measurement of the coefficient of friction for a floor. The use of these machines is much more involved that you would think and involves taking multiple reading in three different directions in multiple areas.

Additionally being a Tile Doctor were trained in the installation of Anti-Slip treatments and with this training it will be possible to provide slip measurements before and after treatment without having to engage an outside consultant.

Pendulim Testing Training Course Certificate

For more information about the Tile Doctor Anti-Slip treatment visit http://www.tiledoctor.co.uk/Anti-Slip-for-tile-information.asp

Pendulum Skid Testing Training Course Read More »

Limestone Tiled Kitchen Floor Cleaned and Polished in Knightsbridge

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

Details below of a Limestone Tiled Floor we cleaned and polished in the kitchen of a flat in Knightsbridge, the customers were waiting to move into their new home and the kitchen floor was dirty, especially after they had some new tiles fitted and looked out of place.

They had other companies in to quote but were not impressed by their knowledge of how to clean the floor, and one large London based company sent some people to do a test patch with completely inappropriate equipment and failed to make any difference at all. Sorting out natural stone floors is what we do for a living so and although I was unable to carry out a demo on this occasion I managed to get the job by answering all their questions in detail setting realistic expectations without promising the earth and showed them pictures from a portfolio of work we had done before.

Stripping and Polishing Limestone Floor Tiles

Before starting to clean the floor we removed the plinths from the kitchen units and then using a rotary scrubbing machine fitted with a coarse diamond encrusted burnishing pad and a little water began to strip off the old dirt and seal from the floor, the resulting slurry was then removed using a wet vacuum.

The burnishing pads come in a set of four so once we were done with the coarse pad we moved on to the Medium and then Fine pads again with a little water until the floor was polished. The Next step was to use Tile Doctor Pro-Clean along the grout lines with a stiff brush to get the grout clean as well.

To bring up the polish on the Limestone tiles the last “Very Fine” pad was fitted to the rotary machine and run over the floor to buff it to a nice shine.

Sealing Limestone Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer designed to provide maximum stain protection on natural stone floors whilst bringing out the colour in the stone, this was followed with a final buff with a soft white pad.

The customers were really pleased with the finish and pleased that they chose a Tile Doctor to do the work. I should mention that they were not expecting to be able to see the new and the old tiles blend and were really happy that we could achieve this for them.

Limestone Floor Cleaned, Polished and Sealed in Knightsbridge

Limestone Tiled Kitchen Floor Cleaned and Polished in Knightsbridge Read More »

Limestone Tiled Floor Cleaned and Polished in Fulham

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

This Limestone tiled floor was installed at a property in Fulham, I was asked round to quote for cleaning the floor and whilst I was there I did a patch test. The test worked very well and the owner couldn’t believe that the grout was actually white not dark grey.

Cleaning Polished Limestone Floor Tiles

The first step was to give the floor a quick sweep to remove any surface grit etc. Before starting the burnishing process which we use on hard stone surfaces such as polished Limestone to clean and bring up the shine on the floor. The burnishing pads and encrusted with diamonds and come in a pack of four consisting of Coarse, Medium, Fine and Very Fine 17” pads. I started with a coarse pad which removes sealers and dirt from the floor, a little water is added to lubricate the process.

Limestone Floor Fulham Before Cleaning Zoom 2

Limestone Floor Fulham Before Cleaning 3

Once we had finished with the coarse pad the grout was cleaned up using Tile Doctor Pro-Clean diluted 1 part cleaner to 4 parts water. The solution was then scrubbed into the grout with a stiff hand brush until it was clean. The floor was then rinsed with clean water to remove any cleaning products and we then continued with the remaining burnishing pads applied in order with Medium, Fine and Very Fine until the floor was thoroughly cleaned and polished. We left for the day at this point to allow the tiles to dry overnight.

Sealing Limestone Floor Tiles

The following day we returned to seal the floor using two coats of Tile Doctor Colour Grow which is a great sealer for natural stone such as Limestone as it works to lift the colours out of the stone. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white polishing pad.

Limestone Floor Fulham After Cleaning Sealing 5

Limestone Floor Fulham After Cleaning Sealing 6

The customer was really pleased with the result and couldn’t believe that the floor could look so good.

Limestone Floor, Cleaned, Scrubbed, Polished and Sealed in Fulham

Limestone Tiled Floor Cleaned and Polished in Fulham Read More »

Old Encaustic Floor Fulham Before and after Restoration

Old Encaustic Tiled Floor Restored in Fulham

1 Comment / Encaustic Cement Tile Cleaning, Leatherhead Tile Cleaning / TileProf

I had an inquiry from a client in Fulham, who was representing the residents of an old building. The building had recently undergone redecoration and in the hallway, they had removed a thirty year old carpet to discover an original encaustic tiled floor underneath which turned out to be 102 years old.

Old Encaustic Floor Fulham Before Cleaning 1

Old Encaustic Floor Fulham Before Cleaning 2

As you can see from the photographs the floor was extremely dirty and covered in lots of glue and paint from the carpet and decorations. Naturally they were keen to have it restored and brought back to life. Given the condition of the tile and the age I to set their expectations and told them that although I was confident of making a big difference to the floor I couldn’t give any guarantees. I gave them my quotation and although it was slighter higher than what they had I mind, it was still less than other quotations that they had received and were also considering the option of replacing the carpet.

After a couple of days I received a call asking me to go ahead with the work and I booked it in.

Encaustic Tiled Floor Cleaning

My approach to the job was to initially spray a mixture of Tile Doctor Remove and Go combined with Tile Doctor NanoTech UltraClean which creates a powerful tile safe coatings remover with tiny abrasive particles that aid the cleaning process.

I left this to dwell on the tile for about fifteen minutes before scrubbing it in using a black scrubbing pad on my rotary machine. This approach removed some glue and a lot of old grime so I then sprayed down more Remove and Go and also used a steamer to loosen the remaining glue and paint. This process was repeated a section at a time until at the end of the day I gave the whole are a thorough rinse before packing away my equipment and leaving it to dry.

Encaustic Tiled Floor Sealing

I returned three days later and carried out a test with my moisture meter to make sure that the floor was dry enough to seal. The meter confirmed it was dry so I then sealed the floor using two coats of Tile Doctor Colour Grow which is an impregnating sealer that really brings out the colour in the tiles.

Old Encaustic Floor Fulham After Cleaning 3

Old Encaustic Floor Fulham After Cleaning 4

And as you can see the floor is transformed and now I have some happy residents who are really pleased that they opted to have the old floor cleaned instead of replacing the carpet. Not to mention that restoring such an original feature has probably added value to their investment as well.

Old Encaustic Floor Fulham Before and after Restoration 5

Original Encaustic Tiled floor cleaned and restored in Fulham

Old Encaustic Tiled Floor Restored in Fulham Read More »

300m2 Marble Tiled Floor Cleaned and Polished in Oxshott

1 Comment / Leatherhead Tile Cleaning, Marble Tile Cleaning / TileProf

Following on from a referral from a Property Management company I paid a visit it to this palatial property in Oxshott which had approximately 300m2 of Marble tiled flooring that they wanted cleaning and re-polishing, my initial quotation to do this mechanically was too high so I offered an alternative using diamond encrusted burnishing pads which reduced the cost significantly. I didn’t receive an answer so I thought that was the end of it however five months later I got an email asking me to carry out the works.

Marble Tiled Floor Polishing

This was a very large area so we had two men working with burnishing pads in 10 metre sections. The pads come in a set of four; you start with the coarse pad together with a little water and this cuts through and removes surface grime and any surface seal. You then progress through the other finer pads one by one until you get to the final polishing pad which provides a high polish.

Fortunately there were not many stains and the ones that were there came out quite easily. When we had completed a room using this system we then applied Tile doctor Shine powder which is a crystallising power worked into the floor using a white buffing pad and a little water; it adds an extra level of deep shine to the marble floor giving it that extra wow factor together with a tough durable finish, we did this working 1 m2 at a time.

This whole process took five days to complete and when we had finished the client came to inspect it with the homeowner. She was delighted with the final finish and has said that she will be recommending us to all her friends and clients. This is also great for the property manager because it has given him a good reputation for providing a trustworthy and highly skilled contractor for the works. Also he has promised us further work from his other clients including a job to carry out the external stone cleaning works for the same client.

Cleaning and Polishing a Large Marble Tiled floor in Oxshott, Surrey

300m2 Marble Tiled Floor Cleaned and Polished in Oxshott Read More »

Applying Anti Slip Treatment to Porcelain tiles in Wimbledon Office

1 Comment / Leatherhead Tile Cleaning, Porcelain Tile Cleaning / TileProf

We were contacted by a builder who had recently laid Porcelain Tiles in an office reception in Wimbledon. Although he has laid this type of tile in various art galleries around London without problem, in this particular lobby which is situated next to a shopping centre the tiles were extremely slippery and the facilities manager wanted the tiles changed at the expense of the builder.

Antislip Application Porcelain Tile Wimbledon

Obviously this would have been an expensive option and so the builder contacted Tile Doctor for help. Initially he had considered having a member of his team apply the treatment however he realised that as a Tile Doctor applicator we had been trained to apply the treatment properly and this gave the facilities manager confidence it would have been applied to the correct standard so we were awarded the work and asked to carry it out on a Sunday when the building would be empty.

Applying the Anti-Slip Treatment

We arrived at the agreed time and were let in by the shopping centre security team. The area we were treating was around 25m2 so decided to work in 5m2 sections first cleaning the tile using the first stage Ant Slip product worked into the tile with a rotary floor machine fitted with a polypropylene brush head and then removing with a wet vacuum followed by rinsing with clean water.

We carried on with this process until the whole floor was done and let it dry before going onto the next stage to apply the Anti slip (stage two) and leaving for between 3 to 5 minutes before applying the stage three which locks in the Anti Slip.

The Anti Slip product is invisible to the eye however it’s very easy to test it’s been applied, all you need to do is wet the tile as the product only activates when it’s wet.

When we had finished the whole floor we then tested it again just to make sure that everything worked well we cleared away all the tools making sure we left the area tidy and safe and locked the building up.

The Job took us one night and the customer is now recommending us to all other sites that have had these tiles fitted.

Preventing slips and trips on Porcelain Tile in a Wimbledon Office

Applying Anti Slip Treatment to Porcelain tiles in Wimbledon Office Read More »

Victorian Tiled Hallway Restoration in Balham

1 Comment / Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

Set of photographs here from a Victorian Tiled floor for a customer in Balham, South London. They had found the floor under an old carpet, and wanted to restore it. Unfortunately their builders did not listen and didn’t bother to put down any protection when they painted, as a result there was paint everywhere, I’ve include a detailed photograph below so you can see for yourself what a state the floor was in.

Cleaning the Victorian Floor Tiles

Initially the floor was cleaned using a dilution of Tile Doctor Pro-Clean mixed 50:50 with NanoTech UltraClean which had been left to dwell for 20 minutes before being agitated using a rotary machine fitted with a buffing pad. I used a wet vacuum to remove the dirty cleaning solution and then realising something more powerful would be required to shift the stubborn stains and paint marks. To rectify this I applied a Tile Doctor Remove and Go which is a coatings remover and left it to dwell on the Victorian tile for forty minutes before applying plenty of elbow grease. This did the trick to remove the paint and glue etc. so I worked across the floor in sections applying the same treatment until the floor was completely clean.

Once it had all been removed I gave the whole floor a scrub with Tile Doctor Grout Clean-Up and this brightened up the colours and finally I gave the floor a very thorough rinse with clean water to remove any remaining cleaning product that might have an adverse effect on the sealer. I left the floor to dry over the weekend and returned on the following Monday to seal it, but first I carried out a couple of repairs because some of the tiles were loose so I reset them in cement.

Sealing Victorian Tiled Floor tiles

On my return I sealed the floor using two coats of Tile Doctor Colour Grow which is a penetrating sealer that provides maximum stain protection whilst bringing out the colour in the stone.

All the customer could say was AMAZING I didn’t think it was possible to get like this.

Victorian Floor Cleaned and Sealed in Balham, South London

Victorian Tiled Hallway Restoration in Balham Read More »

Quarry Tiled Floor Cleaned and Sealed in Ashtead

1 Comment / Leatherhead Tile Cleaning, Quarry Tile Cleaning / TileProf

A while ago I was asked to quote to clean up an old quarry tiled floor in a converted barn in Ashtead. Whilst I was there I carried out a test patch for the lady to show what the results would be; she had said that if she wasn’t satisfied she was going to replace the floor so she must have met her expectations as a week later we were given the go ahead to carry out the work.

Cleaning Hallway Quarry Tiles

Fortunately for us they had recently removed the old kitchen and scheduled us after to clean the quarry tiles before completing the decorating and refitting a new kitchen. We cleaned the tiles using a mixture of Tile Doctor Pro-Clean diluted 1:4 parts with water and Nanotech Ultraclean which adds tiny abrasive particles into the cleaning solution. Normally I would work this into the floor using a black scrubbing pad however the floor was very uneven so I used a medium nylon brush on my rotary machine instead, this had the added advantage of reaching into the grout as well. I should mention we thoroughly rinsed the floor as we went along using a wet vacuum to remove the soiled solution. It took two of us two days to scrub the areas that had to be done and we had a blower running to help dry out the floor.

Sealing Hallway Quarry Tiles

We returned three days later and carried out moisture test to ensure the floors were dry and ready to be sealed. The Quarry tiles were then sealed them with five coats of Tile Doctor Colour Grow which is an impregnating sealer that reaches into the pores of the tile and lifts the natural colours. The owner was extremely happy with the floor and couldn’t wait to have her new kitchen installed to see how it would look.

Old Quarry Tiles Restored in Ashtead, Surrey

Quarry Tiled Floor Cleaned and Sealed in Ashtead Read More »

Applying Ant-Slip to a shiny Porcelain Patio

1 Comment / Leatherhead Tile Cleaning, Porcelain Tile Cleaning / TileProf

Last week we were asked to carry out a demonstration of our AntiSlip Treatment for a lady in Ashtead Surrey. She has white shiny Porcelain tiles laid on a patio area and when they get wet they are really slippery and dangerous and she was especially concerned about young children hurting themselves. We carried out a test patch for her and asked her to see if she could slip, not only did she try, but her gran and mother-in-law also tried and were extremely impressed. I left her with our quotation so she could discuss it with her husband. The next day I received a call asking me to go ahead and carry out the works.

Applying the Anti-Slip Solution

When applying this treatment it is vital that you follow all the guidelines and times for the different types of stone. It is a 3 stage application, the first is the primer which is mixed 4 : 1 which we scrubbed into small areas of about 6m2 at a time, when scrubbing we used a brush head on our rotary scrubbing machine which has the added advantage of cleaning the tiles.

Shiny Slippery Porcelain Tiles in Ashtead26

After about 5 minutes of scrubbing using a scrubbing pad we then vacuumed it all and left the tiles to dry and because we were outside in the sun it didn’t take long to dry. The next stage is to apply the Antislip treatment and for this we used a flat mop and for these type of tiles we needed to leave it to dwell for between 3 and 5 minutes, but we had to make sure that it did not dry in.

After the dwell time the 3rd stage is to scrub in another solution of the primer, but this time it locks in the Antislip. When you are scrubbing this stage you can feel the treatment working. Once we have completed this stage we vacuum it all up then rinse the area with fresh water to remove any residues.

Applying Anti Slip to Shiny Slippery Porcelain Tiles in Ashtead33

The complete area was around 50m2 and luckily the treatment package covered this area. In all the application took two of us around five hours to complete and after clearing our equipment away we then put all the garden furniture back in place.

We returned the next day because the customer also asked us to clean their driveway and the patio area was wet because of rain, but it was great to walk on and I did not slip at all.

Shiny Slippery Porcelain Tiles in Ashtead41

The customer was really happy, because if the treatment hadn’t worked her only other option would have been to rip up the tiles and replace them at a cost of thousands and to make things even better for her, this treatment will last around 4 years before she needs to have it re-applied.

Preventing slips and trips on shiny porcelain patio tiles

Applying Ant-Slip to a shiny Porcelain Patio Read More »

Slate Tiled Floor restored to a natural finish in Balham, South London

1 Comment / Leatherhead Tile Cleaning, Slate Tile Cleaning / TileProf

This beautiful slate tiled floor installed in the kitchen and hallway of a house in Balham London; I was asked by the owner if we could restore the floor following some work that had been carried out by a builder who had failed in his attempts to remove the old seal. To instill confidence that we could complete the work we carried out a demonstration on a small test area which was enough to prove that money would not be wasted and we were booked for the job, we even agreed to clean the floor on Sunday and seal it on the Monday so it would be ready in time for visitors who were due on the Wednesday.

Cleaning slate Floor Tiles

We cleaned the floor using Tile Doctor Pro-clean which is an alkaline cleaner safe to use on natural stone such as Slate; it’s very good at removing general dirt, grime and even grease. Next step was to remove the remaining sealer using Tile doctor Remove & Go which was applied to a small area at a time. I scrubbed the product into the slate and left it on the surface for a further hour making sure not to let the area dry out which temporarily made it look really dark (see photo below). Finally I gave the floor a through rinse to make sure that no chemical remained on the stone before sealing and then left for the evening.

Sealing Slate Floor Tiles

The next day I checked the floor was dry using a moister meter which thankfully it was and then started to seal using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer design to provide maximum stain protection on natural stone floors whilst bringing out the deep colour in the stone and providing a natural matt finish.

My customer was really happy with the results and left a nice testimonial on the Tile Doctor website, she has also booked me in to clean her driveway next month.

Slate Floor Cleaned, Stripped and Re-Sealed in Balham, South London

Slate Tiled Floor restored to a natural finish in Balham, South London Read More »

Limestone Tiled Kitchen Floor Cleaned and Polished in Fulham

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

Beautiful Limestone tiled floor installed in the kitchen of a house in Fulham, the owner was keen to have the floor cleaned and re-polished; Limestone is a very hardwearing material but does need an occasional professional polish to keep it looking its best.

Cleaning Limestone Floor Tiles

The floor was given a quick wash with Tile Doctor Neutral Cleaner in order to remove any surface grit and then cleaned using a set of Burnishing pads fitted to a rotary machine. The burnishing pads come in four different colours and you work your way through them starting off with the red pad with a little just water and then carry on with the white pad and then the yellow pad until the floor is thoroughly cleaned. Next step was to use Tile Doctor Pro-Clean along the grout lines with a stiff brush to get the grout clean as well. To bring up the polish on the Limestone tiles I used a green polishing pad which is the last in the set of the four burnishing pads.

Sealing Limestone Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer designed to provide maximum stain protection on natural stone floors whilst bringing out the deep colour in the stone. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white pad.

This job took me two days, and the owner was extremely happy with the results and said it looked better than when it had first been laid eight years ago.

Limestone Floor Cleaned, Polished and Sealed in Fulham

Limestone Tiled Kitchen Floor Cleaned and Polished in Fulham Read More »

Marble Wall and Floor Tile Refresh in Woking

1 Comment / Leatherhead Tile Cleaning, Marble Tile Cleaning / TileProf

This job was to refresh the Marble tile installed in a house in Woking. There were a number of different marble tiles installed on the wall and floor including two shower cubicles, a bathroom floor, a small cloakroom floor and the kitchen floor; the pictures below show before and after photographs for each job.

Cleaning a Marble Tile Shower Cubicle

I started with the shower cubicles using Tile Doctor Oxy-Pro which is a specific product for cleaning showers and comes with a spray attachment that mixes the cleaning agent with air making it lighter and helping it stick to vertical surfaces. This was left to dwell on the surface for a while and then the tiles were scrubbed before being rinsed down. This action not only cleaned the dirt and soap scum off the tile it also got rid of some mould that had started to grow.

In one shower there was a build-up of limescale on the wall so to get rid of this I used a little Tile Doctor Grout Clean-up, this product is usually for removing grout smears from tile however it’s also good at removing most types of mineral deposits such as Limescale, you do have to be quick though as it’s an Acid based product I had to be quick and to thoroughly rinse because I didn’t want to damage the marble.

Marble Mosaic Bathroom floor tile cleaning

The next job was to tackle the bathroom floor which was tiled with small Marble mosaic tiles. A long time was spent cleaning and scrubbing the grout of this floor using a solution of Tile Doctor Pro-Clean mixed 50/50 with NanoTech Ultra-Clean to add tiny abrasive particles making a very effective tile cleaner. Again once the cleaning was finished cleaning the floor was rinsed thoroughly with clean water to remove any cleaning product.

Marble Kitchen floor tile cleaning

The next floor on the list was the kitchen floor, again all Marble tile; on this I used a rotary scrubbing machine fitted with a medium brush head and again a mixture of Pro-Clean and NanoTech UltraClean. The reason I used a brush head instead of a scrubbing pad is because it is a textured marble the brushes will get into the nooks and crannies, the grout was especially stained in this area and this is now much improved.

Marble Cloakroom floor cleaning

The last floor on the list to do was the cloakroom WC which was cleaned using the same method as on the bathroom floor described above using the Pro-Clean, NanoTech, and UltraClean mixture worked in with some elbow grease.

Once everything had been cleaned, and rinsed. I left it all to dry out overnight.

Sealing Marble Tiles

The following day before I sealed I checked everything just in case I had missed anything, but it was all okay. I sealed everything twice using Tile Doctor Colour Grow and checked that the tiles were properly sealed by doing a water test. When sealing you have to make sure that you don’t let the seal puddle so I buff the tiles with terry towelling and on the large areas I also buff the floors with a white buffing pad.

As you can imagine this was a very large job and when everything was eventually finished the lady said she was really happy and couldn’t believe how the tiles had come out, she even had her neighbours round to see how it all turned out and they were all suitably impressed.

Multiple Marble Tile Wall and Floor Tiles cleaned in Woking, Surrey

Marble Wall and Floor Tile Refresh in Woking Read More »

Resolving Sandstone Flagstone issues in Clapham

1 Comment / Leatherhead Tile Cleaning, Sandstone Tile Cleaning / TileProf

Details below of a Sandstone floor installed in the Kitchen of a house in Clapham, South London. The client had not been happy with the floor since it had been installed because the tiler hadn’t applied the seal correctly. The owner had also had a quote from a stonemason who had recommended grinding off the top later of stone. I explained that that would not be necessary and went on to explain the process to restore it. As it turns out my quote was £500 cheaper that the Stone mason but I was confident I could get as good a result and the customer could see I knew what I was talking about and gave the job to me.

Sandstone Tile Cleaning

I began work on the floor using a coarse diamond burnishing pad fitted to a rotary scrubbing machine with a little water. I slowly scrubbed the floor in small areas and removed the old sealer from the whole tile. The next step was to tackle the grout which was done by applying Tile Doctor Pro-Clean worked in along the grout lines using a stiff grout cleaning brush. After this the pad was replaced on the rotary machine with a medium brush head and the floor was given a good scrub followed by rinsing thoroughly with fresh water.

At this stage it was evident that a couple of stubborn areas were still in need of attention due to the old sealer still being present so Tile Doctor Remove and Go was applied which is a strong sealer stripper and left to dwell for around 40 minutes before being scrubbed in and washed down again.

I can recommend a Wet Vacuum at this point as they are great at removing liquids from floors; at this point I left for the day to allow the floor to dry overnight ready for sealing the next day.

Sandstone Tile Sealing

Then next day when I returned I checked to make sure the floor was dry and ready to seal, there were a couple of little patches I needed to redo and once they were rinsed I dried them using my heat gun. I then sealed the floor with four coats of Tile Doctor Colour Grow and when the last coat had dried I demonstrated to the customer that it was fully sealed using a water test.

The client was really pleased with the results and that I had saved him so much money and left the following comment on our feedback system.

“Bill was great and worked hard to restore and protect the floor. We’re very pleased. There has been some accidental damage outside which I’m happy we’ll sort.
Ian Blandford, Clapham”

Sandstone Tiled Floor Cleaned and Sealed in South London

Resolving Sandstone Flagstone issues in Clapham Read More »

Quarry tiled floor restoration in Grove Park, South London

1 Comment / Oxted Tile Cleaning, Quarry Tile Cleaning / TileProf

I recently completed this Quarry Tile restoration work for a young couple in Grove Park, South London. They were refurbishing their property and wanted to keep as much of the original features that they could. In the kitchen they had the original quarry tiles and had attempted to clean the floor themselves but we’re unsuccessful. I quoted for the job and took time to explain the process and which products I would be using.

They contacted me a couple of days later to let me know that they wanted me to carry out the work which was gratifying as I had put a lot of time into the quote. Turns out I got the job because they could see I knew what I was talking about giving them confidence I could do the work and another company had quoted twice the price I gave them and didn’t even pop round to carry out a site survey.

Cleaning Hallway Quarry Tiles

I turned up at the agreed time and set about by cleaning the floor with a mixture of Tile Doctor Pro-Clean and NanoTech UltraClean which combine well together to produce a very effective cleaning product that is safe to use on tile and stone. The solution was worked into the floor using a rotary scrubbing machine fitted with a black scrubbing pad; after a while the soiled solution was removed using a wet vaccum and the floor was given a thorough rinse with clean water to see what I had left to deal with.

What was left was a mixture of paint, grease and sticky residues from old carpet tape and if that wasn’t enough there were limescale deposits. To tackle this a stronger product was required so I laid down Tile Doctor Remove and Go and left it to dwell on the tile for about 45 minutes which was sufficient to break down the stubborn marks and allow for them to be scrubbed out. Remove and Go is a strong coatings remover which as its name suggests should remove just about anything and with the exception of the limescale it lived up to its name.

I think it’s a fair statement to say that Tile Doctor have a product to treat every problem and to remove the limescale I used Tile Doctor Grout Clean-Up which is an acid based product usually used to remove excess grout but it’s also effective on the removal of mineral deposits; needless to say it removed the limescale without a problem. You do have to be very careful when using strong products like these on tile so I only left it on the floor long enough to do the job.

The last step was to fit a brush head onto my rotary floor machine and gave the floor a thorough rinse neutralising the floor and making sure that all trace of cleaning products were removed. Once I had finished I locked up the house and left the floor to dry for several days.

Sealing Hallway Quarry Tiles

When I returned I first checked that the floor was dry enough to seal using a moisture meter. The floor was dry so we started the process of sealing the floor with Tile Doctor Seal and Go, the Quarry Tiles were very porous and it tool seven coats of sealer before the tiles were completely sealed. Seal and Go was chosen as the customer wanted liked the low sheen finish this sealer provides whilst also offering excellent stain protection.

The owners were absolutely delighted with the results and they put in a fantastic review about me on the Tile Doctor website.

“Bill Bailey provided an extremely professional and high quality service from first point of contact to end result. He took time to assess the tiles to be cleaned and approached the job with a genuine commitment to get it right and achieve the best possible results. He carefully explained all the processes involved and was able to answer all our questions and provide advice. We would not hesitate to recommend him very highly. Gemma, London”

Quarry Tile Renovation in Grove Park, South London

Quarry tiled floor restoration in Grove Park, South London Read More »

Travertine Tiled Kitchen floor in Mitcham

1 Comment / Leatherhead Tile Cleaning, Travertine Tile Cleaning / TileProf

I was recently asked to visit a customer with a Travertine Tiled Kitchen floor in Mitcham South London who had spilt a strong cleaning product on the Travertine Tiles. Due to the litigious nature of the wold in which we live I can’t name the product in this post but I can tell you it’s advertised on the TV as a wonder cleaner, unfortunately acidic products like this one will eat into the sealer and with frequent use cause holes to appear in natural stone. Fearing that he had ruined them I checked the floor over and assured him I could make his tiles look as good as new.

Cleaning Travertine Tile

I used the diamond encrusted burnishing pad system starting with the red pad and water to clean the tiles and remove any topical sealers that may have been present. This was continued with the white and yellow pads using nothing but water and then with a stiff grout cleaning brush and a weak solution of Tile Doctor Pro-Clean along the grout lines to make sure all the grout was thoroughly cleaned. Last step of the cleaning process was to rinse the floor of any dirt picked up by the pads and then when the floor was dry I used a green polishing pad to add a shine to the floor.

Sealing Travertine Tile

To protect the travertine it was sealed using a single coats of Tile Doctor Colour Grow which is an impregnating sealer which brings out the natural colour in stone. Once it was all dry again I buffed it up again but used a soft white buffing pad. As you can see by the photos the tiles look great and I have one very grateful customer who said they look better than when they were first laid.

Travertine Tiled Kitchen floor in Mitcham

Travertine Tiled Kitchen floor in Mitcham Read More »

Cleaning Encaustic Kitchen Floor Tiles in Beckenham

1 Comment / Encaustic Cement Tile Cleaning, Oxted Tile Cleaning / TileProf

On a visit to a customer to a customer in Beckenham, Kent who had a pair of rugs that needed cleaning I was asked to take a look at her Encaustic kitchen floor tiles which had become dull and she couldn’t keep them clean. I carried out a demonstration on how I would clean them and also explained the different sealer options available and how each sealer can have a different effect. She was pleased with the demonstration and engaged me to clean the tiles as well as the rugs specifying a sealer that would leave a sheen on the tile.

Cleaning black Porcelain floor tiles

I set about scrubbing the floor using a hot water dilution of Tile Doctor Pro-Clean Tile and Grout cleaner combined 50:50 with NanoTech UltraClean which adds tiny abrasive particles to the solution to make a more effective cleaning product. The solution was worked into the tiles by scrubbing with a rotary machine fitted with a black scrubbing pad and a stiff hand brush was used along the tight grout lines. The soiled solution was removed using a wet vacuum and floor thoroughly rinsed down with clean water. The tiles were then left to dry with the aid of a Turbo Air blower to help speed up the drying time.

Sealing Encaustic Floor Tiles

Once the tiles were dry I applied five coats of Tile Doctor Seal and Go which is a water based protective sealer that doesn’t give off any odour and produces a nice low sheen the customer was looking for.

The final result was one happy customer with a clean easy to maintain tiled floor and two clean rugs as well.

Cleaning Encaustic floor Tiles in a Beckenham Kitchen

Cleaning Encaustic Kitchen Floor Tiles in Beckenham Read More »

Travertine Tiled floor in Gerrards Cross

1 Comment / Leatherhead Tile Cleaning, Travertine Tile Cleaning / TileProf

I had a phone call a few weeks ago from a lady in Gerrards Cross to come and clean her large Travertine tiled floors prior to her renting out a property. I had actually carried out this job for her four years ago and she was really pleased with the service we provided and had therefore asked me come back. Thinking back four years is a long time between floor polishes so we certainly did a good job on the floor the first time.

Maintaining Travertine Tiles

Travertine is a very hard stone which required the surface to be cut back before polishing, to do this we make use of a diamond encrusted burnishing pad system which is supplied in a set of four pads each one having a different purpose. We started with a Red pad first together with a little water and this strips dirt and old sealers from the floor, this is followed with the White, Yellow and finally Green pad which doesn’t required the use of any water. As you progress through the pads you find the polish is restored and you get a deep shine in the surface of the tile.

Sealing Travertine Tile

To protect the floor from stains it was sealed with a single coat of Tile Doctor Colour Grow which is a colour enhancing sealer that brings out the colours in natural stone. Once the sealer was dry it was buffed using a white buffing pad to make sure that I hadn’t left any residues from the seal.

Once again the lady was really pleased with our work and promised to call the next time the property was to be let out again, but next time she wants me to do the carpets and the patio areas as well.

Travertine tiled floor maintained in Gerrards Cross

Travertine Tiled floor in Gerrards Cross Read More »

Quarry Tile Kitchen Floor Before and After

Quarry Tiled Hallway Floor Cleaned and Sealed in Brixton

1 Comment / Merstham Tile Cleaning, Quarry Tile Cleaning / TileProf

These photographs are from a Quarry Tile Cleaning job we did for a lady in Brixton recently, as you can see from the early pictures they were not only dirty but there was also evidence of an old sealer and splashes of paint on them as well both of which would have to be removed first.

Cleaning Hallway Quarry Tiles

The first task we did on arrival was to disconnect her cooker and washing machine which were placed outside in the garden, this would allow us to get at all the tiled areas and also meant there was less to protect.

Working in small sections the next step was to pre-wet the floor tiles followed by adding a dilution of Tile Doctor Remove and Go combined 50/50 with Nanotech UltraClean, these two products combine to make a powerful cleaner/stripper that’s safe to use on tile. The cleaning solution was left to soak into the tile whilst we set up all of our equipment and added protective coverings to the kitchen units, walls and adjoining floors.

After about forty five minutes we re-wet the areas and hand scrubbed the tiles using scouring pads. This process was repeated covering small areas at a time until the kitchen was finished. We then used our scrubbing machine with a medium brush head fitted and thoroughly rinsed the floor to remove any trace of chemical.

We needed the floor dry for sealing so a couple of Turbo blowers we setup to force dry the floor and this took a couple of hours before my moisture meter told me that the floor was dry enough.

Sealing Hallway Quarry Tiles

After discussing sealer choices with the customer it was decided to seal the floor with Tile Doctor Colour Grow which provides a natural finish whilst lifting the natural colours in the tile. Two coats were sufficient and once it had dried we refitted the cooker and washing machine, put all the plinths back and removed all of our protective coverings.

The lady was really pleased with our work and left the following testimonial.

“Bill did a fantastic job on my kitchen floor, I can’t thank him enough. Mrs Scott, Brixton”

Quarry Tile Renovation in Brixton

Quarry Tiled Hallway Floor Cleaned and Sealed in Brixton Read More »

Kitchen Travertine Tiled floor cleaning in Mortlake

Leatherhead Tile Cleaning, Travertine Tile Cleaning / TileProf

We recently cleaned and sealed a small Travertine floor in a kitchen for a customer in Mortlake near Richmond upon Thames in Surrey. To be fair the floor wasn’t that bad, it was just a bit dirty because the customer had been told to use a steamer to clean the floor which was bad advice as the heat from the steam was breaking down the sealer and resulting in the tiles getting dirty.

Cleaning Travertine Kitchen Tile

I first applied a 50/50 mix of Tile Doctor Pro-Clean and Nanotech Ultra Clean leaving it to dwell on the tile for 15 minutes before scrubbing it in with a rotary Machine fitted with a brush head. Once I was satisfied the floor was clean it was thoroughly rinsed with clean water. The dirty solution removed using a wet vacuum and then left it to dry overnight.

Sealing Travertine Tile

The next day the floor had dried and we proceeded to seal it using two coats of Tile Doctor Colour Grow which as well as providing a good level of stain protection also brings out the natural colours in the stone. I always use a water test to determine if the right about of sealer has been applied, very simply you drop a small amount of water onto the stone and if it forms a bubble on the surface it’s sealed.

Before I left I provided the customer with a proper maintenance plan for the floor, and expect a call in around a years’ time to come and do a deep clean and seal. The customer was delighted with the results and said the floor looked better than when they had it laid.

Resolving Travertine steam cleaning problems in Surrey

Kitchen Travertine Tiled floor cleaning in Mortlake Read More »

Latex Glue Removed from Factory Floor in Croydon

Merstham Tile Cleaning / TileProf

We recently carried out a clean for a printing company in the London Borough of Croydon, who had removed some machinery and had found that the exposed floor had large amounts of latex glue left on the floor. In fact the floor was in such a bad state due to the amount of dirt, oil and glue no one could determine what type of floor we were dealing with.

Factory Floor Cleaning

My first task was to scrub the dirt away using a strong dilution of Tile Doctor Pro-Clean followed by a good rinse, Pro-Clean is a strong alkaline cleaner so it’s safe to use on all sorts of floors and won’t eat into the surface like an acidic cleaners. Once the dirt was removed we discovered the floor was in fact resin based.

Latex Glue Removal

The next thing to do was remove the glue for the floor which was really hard to do due to the thick build-up. We first started with steamers to heat the glue and then used large floor scrapers to lift as much as we could, finally we soaked the area with Tile Doctor Remove and Go and left the solution to Dwell for an hour after which we were able to scrape the remaining glue off.

Last but not least we gave the floor one more scrub with a weak dilution of Pro-Clean and a final rinse.

Factory Floor Cleaning in Croydon

Latex Glue Removed from Factory Floor in Croydon Read More »

Terracotta Tiled Floor Sealing

Merstham Tile Cleaning, Terracotta Tile Cleaning / TileProf

Although officially the East Surrey Tile Doctor we often get requests further afield through customer recommendations, this particular Terracotta Tiled floor was in Brixton, South London. You can see from the photographs below that the floor was not looking its best and had been splashed with paint.

Terracotta Tile Cleaning

To get the tiles clean we applied a strong dilution of Tile Doctor Pro-Clean mixed 50/50 with NanoTech Ultra Clean which combines well to produce a heavy duty alkaline cleaner/coatings stripper with a cleaner containing tiny nano sized abrasive particles that work deep into the floor. This combination is ideal for dealing difficult floors, its best to let it dwell on the floor for 10 to 20 minutes before working it into the tiles with a rotary machine fitted with a black scrubbing pad.

Once that was done the soiled solution was removed from the floor using a wet vacuum and we were then able to see a few spots where old wax remained on the floor. To deal with the wax Tile Doctor Remove and Go, which is a powerful coatings remover, was applied to the floor and left to dwell for a while before rinsing thoroughly with clean water and then treated with a steam cleaning machine to ensure the floor had been neutralised of all chemicals. It’s important not to leave a trace of chemical on the floor as they could react with the sealer.

The floor was still quite wet at this stage with small puddles of water forming in the dips of the uneven floor; the wet vacuum took care of most of this but the floor was still too damp for sealing so I left a couple of air blowers to assist with the drying of the floor and returned two days later to start the sealing.

Terracotta Tile Sealing

When we returned the floor was mainly dry but there were a couple of damp spots which I took care of with a heat gun. Tile Doctor Seal and Go was used to seal the floor; Terracotta can be very porous so eight coats were required to completely seal the floor so it was some time before it was finished.

When I finished I gave the customer instructions on how to maintain the floor. He was over the moon with the result and said that it had far exceeded his expectations.

Another happy customer.

Terracotta Floor Cleaned and Sealed in Brixton

Terracotta Tiled Floor Sealing Read More »

Victorian Tiled Hallway Cleaning in Richmond

Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

This hallway floor was at a property in the London borough of Richmond which had just been sold and the new owner wanted the Victorian tiled floor cleaning before she moved in.

Cleaning a Victorian Floor

To clean the floor I applied a 50/50 mix of Tile Doctor Pro-Clean and NanoTech Ultra Clean diluted with water. Pro-Clean is a strong alkaline cleaner so it won’t damage the tile like some acidic cleaners and NanoTech Ultra Clean adds tiny abrasive particles to the solution that can help penetrate into the tile to lift out the dirt. This was left to dwell and soak into the floor for a while before being agitated using a rotary machine fitted with a black scrubbing pad. This worked to clean the floor and strip any remaining sealer from the tile; the soiled solution was removed from the floor using a wet vacuum and then thoroughly rinsed to remove any cleaning products before sealing and neutralise the floor.

Sealing a Victorian Floor Sealing

The floor was dried using an floor blower, which is a like an industrial hair dryer, before being sealed with five coats of Tile Doctor Seal and Go which is an ideal sealer for Victorian tiled floors as it leaves a low sheen finish whilst providing excellent stain protection. You have to wait for each coat to dry before moving on to the next so it was a long day, fortunately the house was empty which made the job easier.

Victorian Tiled hallway floor cleaned and sealed in Richmond

Victorian Tiled Hallway Cleaning in Richmond Read More »

Quarry Tiled Hallway Floor Cleaned and Sealed in Wallington

Merstham Tile Cleaning, Quarry Tile Cleaning / TileProf

The owner of this house wanted her hallway quarry tiles renovating, someone had varnished them around 15 years previously and were now overdue a good clean and seal.

Cleaning Hallway Quarry Tiles

The first step was to scrub in a dilution of Tile Doctor Pro-Clean with a rotary machine fitted with a black scrubbing pad. However this only managed to remove some of the varnish and so I next applied Tile Doctor Remove and Go which is a much stronger product designed for stripping coatings from floors. The process I used was to apply Remove and Go in sections leaving it to dwell for a hour and then scrubbing it with a brush. I rinsed the floor down to reveal a few stubborn spots that needed some further work and then washed the floor down again before leaving it for the evening to dry.

Sealing Hallway Quarry Tiles

We returned the next day and began to seal the floor using six coats of Tile Doctor Seal and Go which leaves a nice deep low sheen on the tile surface as well as providing stain protection. The owner was extremely happy with the result and left the feedback below.

“Very professional, worked continuously. A joy to have 2 men working in the house who conversed quietly with no unpleasant language! A superb job done on our (more than 100 year old) quarry tile floor.”

Mrs Quested, Wallingon

Quarry Tile Renovation in Wallington

Quarry Tiled Hallway Floor Cleaned and Sealed in Wallington Read More »

Marble Tiled Hallway Cleaned and Polished in Farnborough

Dorking Tile Cleaning, Grout Cleaning, Marble Tile Cleaning / TileProf

It’s not our local area but following a recommendation to this client by another customer we were asked to have clean and seal these Marble tiles in the hallway of a house in Farnborough.

Marble Tile Cleaning and Polishing

There was no sealer present on the Marble tiled floor so gave the floor a clean with a dilution of Tile Doctor Pro-Clean which is safe to use on stone floors, Pro-Clean is also very effective on grout so we took the opportunity to get into the grout lines as well. Once we were happy with the tile and grout we removed the soiled cleaning solution using a wet vacuum and washed the floor down with clean water.

The next step was to use a set of diamond encrusted burnishing Pads fitted to a rotary buffing machine to polish the floor. The pads come in a set and are very effective at restoring the shine back on Marble, Limestone and Travertine etc.

Sealing Marble Tiles

Once the floor was polished we applied two coats of Tile Doctor Ultra-Seal which provides a high level of surface protection whilst maintaining the natural look of the Marble tiles. Once the sealer had dried we buffed the floor again using a white polishing pad.

I’m, afraid I forgot to take any photographs before we started cleaning so you can see the difference we made to the floor, needless to say however the customer was very happy with the results

Marble Floor Tiles and Grout Refreshed in Farnborough

Marble Tiled Hallway Cleaned and Polished in Farnborough Read More »

Cleaning Porcelain Car Showroom Weybridge After

Porcelain tile cleaning in a Car Showroom, Weybridge

Leatherhead Tile Cleaning, Porcelain Tile Cleaning / TileProf

We were asked to visit a prestige car showroom near Weybridge in surrey to see what could be done to improve the appearance of the Porcelain Tiles in the showroom. As well as foot traffic the floor also had to cope with the rubber from car tyres; naturally they had been cleaning the floor regularly themselves but were not happy with the results.

Cleaning Porcelain Tiles

Porcelain is quite a durable material that likes ceramics don’t usually need a sealer so we prescribed a Deep Clean was in order and set about scrubbing the floor using Tile Doctor Pro-Clean which is a strong alkaline cleaning product specially designed for use on Tile, Stone and Grout where acidic cleaners can cause damage. The solution was scrubbed in using a rotary machine fitted with a black scrubbing pad and then thoroughly rinsed down. I should point out a wet vacuum machine comes in very handy here for removing the liquids from the floor. When it had dried I buffed it up using a white buffing pad.

It’s difficult to see the improvement from the photographs but I can tell you the owner was really pleased with the result as were some customers who came in when we were finishing up.

Cleaning Porcelain tiles at a prestige car showroom in Weybridge

Porcelain tile cleaning in a Car Showroom, Weybridge Read More »

Limestone Tiled Floor Cleaning in Fulham

Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

This Limestone tiled floor hadn’t been cleaned properly for 5 years and we were asked to clean and reseal, hopefully you can appreciate the improvement in the photographs.

Cleaning Limestone Floor Tiles

The first step was to scrub the Limestone tiles with a rotary machine fitted with a black scrubbing pad and a solution of Tile Doctor Pro-Clean which is a strong multi-purpose alkaline cleaning product designed for use on stone. A strong dilution of Pro-Clean can remove sealer however it was apparent some sealer was still present on parts of the floor so Tile Doctor Remove and Go which is a dedicated coatings remover was applied to remove the remaining seal.

The floor was then rinsed thoroughly with clean water to remove any cleaning products and we then used the Twister Burnishing Pad system with a rotary machine to complete the cleaning process and polish the floor. The pads come in four different colours and you work your way through them one by one until the floor is thoroughly cleaned and polished.

Sealing Limestone Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Ultra Seal which is a no-sheen natural look penetrating sealer designed to provide maximum stain protection on natural stone floors including Limestone, Granite and Marble. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white pad.

The customer was extremely happy with the result and has since recommended us to others.

Limestone Floor, Cleaned, Scrubbed, Polished and Sealed in Fulham

Limestone Tiled Floor Cleaning in Fulham Read More »

Victorian Tiled Floor in Putney Cleaned and Sealed

Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

Attached are photos from a Victorian tiled hallway floor I completed recently in Putney, South West London. The owner had asked if we could do anything to improve her floor because she has been renovating her house for 2 years since she bought it and had left the floor until last. She didn’t know when it was last cleaned or what products had been used, it’s handy to know a floors history when you’re cleaning it so you know what issues you might face.

Victorian Tiled Floor in Putney Before Cleaning

Victorian Tiled Floor Cleaning

The first step was to remove any remaining sealer and give it a good clean so I applied a solution of Tile Doctor Remove and Go mixed 50/50 with Nanotech Ultra-Clean to half the floor and left it to dwell while i brought in the rest of my equipment. These two products combine together to create an active cleaning product that can remove coatings; after an hour I then scrubbed it with a rotary machine fitted with a black scrubbing pad and clean water getting on my hand and knees with a scrubbing brush to get into the edges without damaging the skirting board. The last step was to thoroughly rinse the floor and remove any remaining cleaning products which could upset the sealer at a later stage; in fact I rinsed the floor 5 times to be sure. Once this process was complete I repeated it on the other half, I often do hallway floors in two stages so people in the building can still get around without being impacted by the work. I finished off the cleaning using any industrial steamer over the whole floor and plugged in an AirMover to assist with the floor drying before I left for the night.

Sealing Victorian Tiled Hallway

When I returned the next day I checked the floor to make sure I hadn’t missed anything when cleaning and that it was dry enough to apply a Sealer. All was well so I set about applying Tile Doctor Seal and Go which is recommend for Victorian Tiled floors and provides stain resistance along with a durable low-sheen finish. The floor took six coats and as you have to let the floor dry between each coat it took most of the day to complete. Once the last coat was dry I put the AirMover on to help dry it even more and then buffed it with a white buffing pad.

The lady was not there on completion but her mother was and was ecstatic with the result.

Victorian Tiled hallway floor cleaned and sealed in Putney, South London

Victorian Tiled Floor in Putney Cleaned and Sealed Read More »

Travertine Tiled Kitchen floor in Beckenham

Oxted Tile Cleaning, Travertine Tile Cleaning / TileProf

A regular customer of mine in Beckenham was having some work done in his house and insisted the builder use my services to seal their newly laid travertine tiled floor. We do see a lot of installation problems at Tile Doctor so I can only commend his foresight.

Cleaning Travertine Tile

Once the floor was laid I gave the Travertine tiles a thorough clean to remove dirt and grout residue using Tile Doctor Pro-Clean followed by a rinse with water. A rotary machine fitted with a scrubbing pad and wet vacuum come in very handy at this point.

Sealing Travertine Tile

When the Travertine tile was dry it was buffed up using a rotary machine fitted with a Green Twister pad before sealing with two coats of Tile Doctor Ultra-Seal which is a no-sheen penetrating sealer which gives a natural look. Once the sealer was dry it was buffed again, this time using a white buffing pad.

The builder was surprised at how well it came out and the work involved, he now recommends me to other clients.

My customer now has me back to buff the floor on a regular basis.

New Travertine Tiled Kitchen floor in Beckenham

Travertine Tiled Kitchen floor in Beckenham Read More »

Limestone Tiled Kitchen floor in Kensington

Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

The photographs on the page come from a house in Kensington, London which had recently been decorated. The Limestone Tiled floor was already in need of clean however to make things worse the decorators had managed to get paint splashes on the floor which they had removed using white spirit, this resulted in a patchy appearance which you should be able to make out in the photo below:

Cleaning a Limestone Tiled Floor

To clean the floor we applied a solution of Tile Doctor Pro-Clean which is a heavy duty alkaline cleaning product specially designed for cleaning stone floors. This was left to dwell for a while and then agitated using a rotary machine fitted with a Black Scrubbing pad. The soiled solution was then removed using a wet vacuum and the floor was then rinsed down with fresh clean water.

Limestone Tiled Floor Polishing

We used a set of diamond encrusted Twister Burnishing Pads fitted to a rotary buffing machine to polish the Limestone floor. These pads are ideal for restoring the shine on hard stone surfaces such as Limestone and Marble, the come in a set of four and you start with the Red pad together with plain water and this cuts through and removes surface grime and any surface seal. You then progress through one by one until you get to the final Green pad which provides a high polish.

Sealing Limestone Tiles

The floor was left to dry and I returned a couple of days later to seal it using two coats of Tile Doctor Colour Grow which is a colour intensifying sealer that brings out the colours in natural stone. I carried out a water test to the customer so they could see that the floor was fully sealed; this involves placing a drop of water on the surface of the tile after each coat has dried, if the water forms a bubble on the surface then its fully sealed. The last step was to give the floor a final buff with a rotary machine fitted with a white buffing pad.

Customer was extremely happy because she had never seen the floor so clean.

Limestone Tile Cleaning and Polishing in Kensington, London

Limestone Tiled Kitchen floor in Kensington Read More »

Marble Tiled Floor Polish and Grout Refresh near Croydon

Grout Cleaning, Marble Tile Cleaning, Merstham Tile Cleaning / TileProf

These photographs were taken at a house in Forestdale near Croydon in Surrey where we were engaged to clean and buff a dull Marble tiled floor; we were also asked to re-colour the grout which had become stained.

Marble Tiled Floor Polishing

We used a set of diamond encrusted Twister Burnishing Pads fitted to a rotary buffing machine to polish the floor. The pads come in a set of four; you start with the Red pad together with plain water and this cuts through and removes surface grime and any surface seal. You then progress through one by one until you get to the final Green polishing pad which provides a high polish.

After this I mixed some Tile Doctor Shine crystallising powder with water, the Shine product provides a very high shine and tough durable finish. I used a White |Buffing pad to work the Shine powder into the tiles. After five minutes the residue was removed using a wet vacuum and I used the opposite side of the white pad and some plain water and carried on for another five minutes. Once complete I vacuumed the remaining water off and then with a clean dry white pad buffed up the floor to leave a deep lasting shine.

Recolouring the Grout

The last step was to refresh the grout using a tube of White Grout Colour applied with a toothbrush and then left for a couple of hours before using a white scrubbing pad and a little water spray to remove excess colourant. When I had finished the owner of the house said the floor looked better than it did when it was first laid.

Marble Floor After Polishing and Grout Refresh

Marble Tile Floor Polish and Grout Refresh in Forestdale, Surrey

Marble Tiled Floor Polish and Grout Refresh near Croydon Read More »

Soot damaged Grout cleaned and re-coloured in Warlingham

Ceramic Tile Cleaning, Godstone Tile Cleaning / TileProf

This job was completed to resolve an Insurance claim for a lady who lives in Warlingham whose bathroom tiles and grout had been damaged from smoke and soot. A building company had attempted to clean the tiles however the lady was not satisfied and told the insurance company it was to be done properly. On inspection the grout was still a bit dirty but I told her it was possible to clean it up, but could not guarantee it would be a uniform finish. I suggested that she could have the grout re-coloured at the same cost and gave her a small demonstration, she was happy with this and contacted the insurance company to get the go ahead; a week later she called me to book it in.

Preparing the Tile and Grout for Re-colouring

When I started the job I went over it with the lady to make sure she was happy with the colour and if there were any other issues. She pointed out that on the border tiles had discoloured and on closer inspection I found that they were a marble tile and the builders had put a topcoat seal on them to make them shiny but because it was the wrong type of seal and it had started to peel.

As a result it was necessary to the sealer as so I put a coat of remove and go on the border tiles and left it to dwell; I also sprayed a solution of Tile Doctor Pro-Clean onto the ceramic wall tiles and scrubbed the tiles and grout before washing then down with warm water. By this time I could then scrub the border tiles in order to remove the old topcoat sealer. I dried the border tiles using my heat gun and the applied a coat of Ultra-Seal; the marble tiles had to be sealed before I could colour the grout.

Applying Grout Colourant

Once everything had been rinsed and the grout had dried I was able to apply the grout colourant using my colour applicator (toothbrush). Its meticulous work so it took a couple of hours to apply and by then I could go round to remove any excess colourant by spraying plain water and scrubbing with a white pad. I use a white pad, because if I used a coloured pad I could transfer the dye from the coloured pad to the seal.

Once I had completed the whole room I checked to make sure everything was okay and found I needed to touch up a couple of areas. I then buffed all the tiles up and cleaned the bath, sink and floor and asked the lady to check it all before putting all my equipment and dust sheets back into the van. The lady was really happy with the result (see comment below) and has asked me to do the same work in her kitchen.

Bill worked continually throughout the day without a break. He was very polite and courteous He was full of knowledge and yes I would use again.

Kim Dehnert, Wallingham

Grout restoration in Warlingham

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Victorian Tiled Floor Restoration in Fulham

Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

Details below of a Victorian tiled floor that we cleaned and sealed for a gentleman in Fulham South West London after he had refurbished his house and the workmen had left it worse for wear.

Victorian Floor Cleaning

I used a strong solution of Tile Doctor Pro-Clean diluted with hot water and applied to the floor and agitated using a rotary machine fitted with a black scrubbing pad. This worked to clean the floor and strip the existing sealer from the whole area, I then got on my hands and knees to scrub the edges and to check that all paint and glue had been removed. The soiled solution was removed using a wet vacuum and then rinsed three times before using an industrial steamer over the whole floor. This helps to neutralise and remove any products which could upset a sealer.

Victorian Floor Sealing

I then left the floor to dry out and came back two days later to seal it. On my return I checked that all the chemicals had been removed and that there was no paint and muck left on the floor.

Once I was happy I then laid 6 coats of Tile Doctor Seal and Go which is an ideal sealer for Victorian tiled floors as it provides stain resistance with a low sheen finish. An industrial air mover was used to reduce drying times between coats. The last step was to buff the floor using a white buffing pad to harden the seal. The gentleman was really happy with the result and was pleased that the new tiles that had been laid as part of the renovation now blended in perfectly with the old tiles.

Victorian Tiled floor cleaned and sealed in Fulham

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Slate Floor Cleaning at a Central London Office

Grout Cleaning, Leatherhead Tile Cleaning, Slate Tile Cleaning / TileProf

I was asked by a building company to look at some slate flooring that was laid during a refurbishment to the offices of a German television station based in central London.
The architect was not happy because there appeared to be some grout haze and some grout along the ridges that you get in slate. I carried out a demonstration to the building manager and she was pleased with the result and we were awarded the job.

Because of the nature of the business I had to do the job out of hours, which suited me because there were 4 toilet areas to do over 6 floors and I was able to get on with the job without any interruption.

Slate Tile Cleaning

On my arrival I laid a coating of Tile Doctor Remove and Go mixed 50/50 with NanoTech Ultra-Clean to 2 toilets and left it to dwell while I brought all my equipment in and set up. These two products together create a very powerful stripper cleaning solution ideal for the job in hand. I left the products to soak into the tiled slate floor of the first toilet for an hour before scrubbing it in using water and a hand scrubbing brush. The soiled solution was then removed using a wet vacuum and then rinsed and sprayed with Tile Doctor Grout Clean-Up to remove any remaining grout haze off the surface of the tile. The slate was the given two mores rinses with clean water before being left to dry.

Before starting on the next floor I left a mixture of Remove and Go and NanoTech Ultra-Clean to dwell on the next floor. I then carried on with this process described above until all the floors were cleaned.

Slate Tile Sealing

Once the floors were dry I put a single coat of Tile Doctor Colour Grow sealer down on each floor which is a sealer which really brings out the natural colour of the stone.
The client had requested a shiny final finish so the sealing was completed using two coats of Tile Doctor Seal and Go on each floor.

When I had finished the site manager said that he couldn’t believe how nice they had come out and was looking forward to the reaction of the clients.

Cleaning and Sealing Slate in Central London Office

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Victorian Tiled floor restoration in Lewisham

Oxted Tile Cleaning, Victorian Tile Cleaning / TileProf

I’m not sure if Tile Doctor is the reason for this but there seems to have been a marked increase in the restoring of floors that have been found hidden under carpet; this particular floor was Victorian Tiles and the lady who owned the house had discovered it after lifting the carpet that had been down for 15 years and wanted to make a feature of it. The carpet had done a reasonable job of protecting it but it was dull and there were what appeared to be white paint spots on the surface.

Victorian Tiled Floor Before Restoration

Cleaning a Victorian Tiled Floor

I started the cleaning process using a solution of Tile Doctor Nanotech Ultra-Clean which is an abrasive tile and stone cleaner mixed 50/50 with Tile Doctor Remove and Go which is a multi-purpose tile friendly stripper that can remove sealers and other coatings. The working space was quite tight so this was applied to half of the floor and left to soak in for an hour whilst I setup equipment. After an hour I scrubbed the floor using a rotary machine fitted with a black scrubbing pad and plain water. The soiled solution was then removed using a wet vacuum before repeating the process on the other half of the floor. The tiled floor was then rinsed twice thoroughly before using a steamer to clean deep into the pores of the Victorian Tile.

Sealing Victorian Tiles

The next step was to Seal the Floor but it needs to be dry first, fortunately I have an industrial airmover fan that speeds this along nicely. The floor was sealed using 5 coats of Tile Doctor Seal and Go which provides stain protection along with a low sheen finish that really brings out the beauty in Victorian Floor tiles. The transformation was quite evident and the owner has very happy with the result and left the following testimonial.

“Fab Service, Great result, Will Recommend.”

Victorian Tiled Floor Cleaned and Sealed in Lewisham

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Tiled Shower Clean and Seal in Caterham

Ceramic Tile Cleaning, Godstone Tile Cleaning / TileProf

Shower problems must be the most common problem we come across at Tile Doctor where we often here of issues with discoloured shower tile and grout usually combined with a build up of mould. Discolouration problems tend to come from the dyes in bathroom products such as body washes and shampoo, where as mould is due to inadequate ventilation or extraction magnified by our cold damp climate as we keep the windows shut and increase insulation to reduce drafts and keep warm.

Removing Mould and Discolouration from Shower Grout

The photographs shown on this page come from a ceramic tiled shower cubicle in the Surrey town of Caterham which you may have heard of as it’s where they make the Caterham Sports Car. You should be able to see from the photographs areas of discoloration and mould on the grout and silicone sealant which unlike the glazed ceramic tiles are slightly porous and have allowed the dyes and mould to taken a hold.

To resolve the problems with the tile and grout a strong solution of Tile Doctor Pro-Clean was mixed in a spray bottle and then sprayed on; mixing the product with air allows it to stick better onto the vertical surface otherwise gravity causes it to run off. The Pro-Clean was allowed to dwell onto the surface for a few minutes before being worked in with a grout brush. The next step was to rinse the Pro-Clean down and then re-apply the process to areas which we had missed or needed further attention.

The tile was then left to dry before replacing the silicone sealant between the tile and shower tray; whilst Tile and Grout can normally be treated once mould gets a hold on the silicone the only thing you can do is to replace it. In some cases I’ve come across the grout becomes too stained to treat and in that case the only thing you can do is scrape the top layer of grout back using a screwdriver head sized to fit into the grout line.

Shower Grout Sealing

The last step was to seal the grout for which we used Tile Doctor Pro-Seal which is a penetrating sealer rather than one that sits in the surface. The sealer should prefect staining in future however given the location it will need to be re-applied more frequently than usual.

Shower Tile Cleaning in Caterham, Surrey

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Author name: TileProf

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