Work by Location Archives - East Surrey Tile Doctor

Limestone Kitchen Floor Cleaning and Polishing Oxted

Large Tiled Floor Cleaned, Polished and Sealed in Oxted

Pictured below is a large Limestone tiled floor in the Kitchen and adjacent living space at a house in Oxted. The tiles were looking quite dull, and the grout had darkened with ground in dirt so I was asked to give them a deep clean and polish to restore the beauty and character to the floor.

Limestone Kitchen Floor Before Cleaning Oxted

Limestone is a very tough stone so to clean the tile and rebuild the polish it needs to be polished using a set of burnishing pads which use different grades of diamond encrusted pads to cut through ingrained dirt and build up the polished appearance. Then I always recommend sealing the tiles to protect them from ingrained dirt and stains.

Secondly, it was a large extensive space and although the tiles were of a standard size it took a large number of them to fill the space resulting in what felt like miles of grout lines, all of which would need scrubbing to get them clean.

Cleaning Limestone Tile and Grout

Before working on the Limestone tiles, I decided to treat the grout to a good old-fashioned scrub with a strong solution of Tile Doctor Pro-Clean and stiff wire brush. I knew this was going to take some time so called in my son to provide some extra manpower. He’s young so can scoot around on the floor all day without feeling it later. The grout soon become much cleaner, and the soiled cleaning solution was then rinsed away with water and then extracted with a wet vacuum.

After a well-deserved, lunch we bought in a floor burnishing machine which was fitted with extra iron weights to help it get more traction on the tiles. The first step in burnishing the Limestone tiles involves the use of a coarse 400-grit pad which is designed to deep clean the stone and strip away any remaining sealer. The pad is fitted to the machine and run over each tile several times using only water to lubricate the process.

Once I’d removed any excess residue with the wet-vacuum, I changed to a medium 800-grit pad, repeated the cleaning process, and again extracted the soiled residue. This is followed by a finer 1500-grit using the same process and then finally a super fine 3000-grit pad which really brings up the polish on the tile and is applied using a small amount of water sprayed onto the stone.

By the end of the first day the floor was already looking so much cleaner and lighter.

Sealing Limestone Floor Tiles

After leaving the floor to dry off overnight I returned to the property the next day to apply the sealer. Before starting though I gave the floor a quick skim over with an old pad to make sure it was completely clean before sealing.

To seal the Limestone, I applied two coats of Tile Doctor Ultra Seal which is an impregnating sealer that soaks into the pores of the Limestone to provide durable protection against ingrained dirt without changing the natural look of the tile.

After an hour, I gave the floor a buff with a soft white pad to remove any excess sealer and further bring up the appearance of the stone. Once complete the Limestone had a nice subtle shine and the grout was back to its white colour resulting in the whole floor looking much healthier and attractive.

Limestone Kitchen Floor After Cleaning Polishing Oxted

For aftercare maintenance of polished stone floors, I recommend the use of a cleaning product called Tile Doctor Stone Soap. It’s a gentle but effective floor cleaning product that’s safe to use on sealed floors and helps to maintain the patina on the tile. If looked after correctly this sealer should last three to four years.

Professional Maintenance of a Honed Limestone Floor Tiles in East Surrey

Large Tiled Floor Cleaned, Polished and Sealed in Oxted Read More »

Brick Floor Restoration in a Godstone Scullery

1 Comment / Brick Tile Cleaning, Godstone Tile Cleaning / Hugh Mcleod

These photographs were taken at an old property in Godstone that was undergoing renovations including the conversion of a scullery with a Brick floor into a children’s playroom. As part of the renovation work the builder had prised off some of the Vinyl tiles and pulled up the cement screed that used to even out the floor underneath.

The builder had advised smashing up the brick floor and laying something else, fortunately the homeowner who wants to keep any original features in the property disagreed. Having searched on the internet for someone to restore the floor they found Tile Doctor and I was asked to take a look.

Whilst at the property examining the floor I took time to do a test clean and the floor responded well to the treatment. From that I was able to quote for the full restoration of the Brick flooring which was accepted, and a date set for the work.

Removing Cement from Brick Flooring

Work started with the removal of the Vinyl tiles which came off easily with a bit of pressure, not so easy was the adhesive and cement beneath. Using a power chisel, I carefully chipped away at the cement until all that was left was a thin film. Then using a coarse 200-grit burnishing pad fitted to a weighted buffer I managed to smooth out the bricks. The floor was then rinsed with water and the slurry removed with a wet vacuum.

With all the cement removed the next step was to deep clean the bricks. For this I left a strong dilution of Tile Doctor Pro-Clean to soak in for ten minutes. This time I scrubbed the floor with a less aggressive 400-grit burnishing pad. A few areas in the corners where the pads can struggle to reach were rubbed down with a handheld diamond block. Once done the floor was give another rinse and dried as much as possible with the wet vacuum.

The bricks had been exposed to a lot of water during the rinsing so and with bricks being very porous I left the property over the weekend so it would have time to dry out before sealing.

Sealing Brick Flooring

Returning the following Monday I took several moisture readings from the bricks in several areas using a damp meter. All was well so I processed to apply three coats of Tile Doctor Seal and Go Extra. This product boosts colour and adds an appealing sheen finish that will last for years. This product is also breathable and will allow moisture to rise through the floor which is an important feature when your dealing with old floors that don’t have a damp proof membrane.

Our client was very happy with the work we carried out and delighted with their newly restored floor. For cleaning I recommended they use Tile Doctor Neutral Clean which is a pH neutral tile cleaning product for sealed floors.

Professional Restoration of a Brick Floor in Surrey

Brick Floor Restoration in a Godstone Scullery Read More »

Travertine Tiled Shower Cubicle Renovation Leatherhead

Travertine Tiled Shower Cubicle Refreshed in Leatherhead

1 Comment / Grout Cleaning, Leatherhead Tile Cleaning, Travertine Tile Cleaning / Hugh Mcleod

The pictures below are of a Travertine tiled shower cubicle at a property in Leatherhead. The tiles were mainly stained by the dyes you get in shampoo and soap and I was confident a good scrub would get them clean. The Grout however had darkened with dirt that had become trapped in its porous top later and the silicone sealant around the edges had become stained with mould.

Travertine Shower Tiles Before Refresh Leatherhead

Overall, the shower looked grubby very unappealing so the owner of the property asked that I pop round and renovate it.

Deep Cleaning Travertine Effect Tile and Grout

First, I sprayed the grout lines with Tile Doctor Duo Clean which is a purpose made shower tile cleaner. This product breaks down the accumulated dirt and grime so it can be removed, I usually leave it to soak in for about ten to fifteen minutes before scrubbing it in but sometimes it needs a lot longer.

Next, I applied Tile Doctor Oxy-Gel to the tiles, this product is a strong gel-based tile cleaner that is great for cleaning wall tiles as the gel stays in place rather than running down the wall. This is key for achieving longer dwell times which is important when cleaning stubborn staining. Then I brushed the grout and tile with a strong wire brush focusing on the stained areas. The soiling was removed with a wet vacuum and the shower wall rinsed down with water.

While waiting for the tile and grout to dry following the cleaning I set about removing the old mastic sealant around the shower base and walls with a sharp knife. This does take some time to do right, it all needs to be gone to ensure the best adhesion for the new silicone.

Once the Travertine tile and grout was totally dry, I was able to apply a protective sealer that will make the tiles easier to clean and ensure any water runs straight off the wall and into the tray. For Travertine I applied Tile Doctor Colour Grow which as its name suggests also enhances the natural colours in the stone.

Once done my final task was to apply new silicone mastic to all verticals and the shower base to ensure the shower cubicle was watertight. I used a mixture of white mastic around the base and a light brown for the verticals and before finishing I cleaned the shower base and glass so the final result was a complete transformation.

Travertine Shower Tiles After Refresh Leatherhead

The mastic takes a while to cure so I advised the clients not to use the shower for 24 hours. I also took time to discuss after care cleaning and be careful what product they should use for future cleaning. The lift of the sealer can be drastically reduced by the use of strong cleaning products so we recommend the use a neutral pH cleaner such as Tile Doctor Aqua-Pro

Travertine Shower Cubicle Professionally Cleaned in Surrey

Travertine Tiled Shower Cubicle Refreshed in Leatherhead Read More »

Cracked Travertine Kitchen Floor Repair in Redhill

Cracked Travertine Tiled Kitchen Floor Renovated in Redhill

1 Comment / Grout Cleaning, Redhill Tile Cleaning, Travertine Tile Cleaning / Hugh Mcleod

This client from Redhill had her kitchen floor tiled with Travertine tiles following a house extension a few years ago. The extension had enabled the kitchen to be made significantly larger however as the new floor settled a crack developed along the line of the join between the old and new concrete floor causing the Travertine tiles to crack along the line.

I was tasked with removing the broken tiles and existing adhesive, fitting replacement tiles, sealing and re-grouting. Fortunately, the floor did not have electric underfloor heating installed, removing tiles with an electric floor matt stuck to it is bound to break the circuit so best avoided.

Cracked Travertine Tiled Kitchen Floor Before Restoration Redhill

I visited the property to get a good understanding of the problems and then prepared a quote for the whole restoration which was accepted. I also had to source new Travertine tiles to replace the cracked ones. Its worth noting that Tile Doctor often gets asked to replace cracked tiles but unless its part of a bigger renovation job like this one we won’t take it on.

Replacing Travertines in a Redhill Kitchen

Removing tile is a noisy, messy operation that can generate dust so I had agreed with the customer that they would clear the room beforehand and remove anything they might need from the cupboards so I could tape them up.

Work started by cutting the grout lines with an oscillating tool and then started removing the tile by knocking out from the centre outwards. Once all tiles where removed this exposed the previous floor adhesive which was carefully removed using a chisel and hammer.

Cracked Travertine Tiled Kitchen Floor During Repair Redhill

After a much need lunch break, I mixed up some fresh quick setting flexible adhesive and laid in the replacement Travertine tiles. Later that day I was then able to apply the grout and left the floor to them to set.

Cracked Travertine Tiled Kitchen Floor After Repair Redhill

Deep Cleaning and Sealing Travertine Kitchen Tiles

A week later, once the tiles had cured and had time to settle, I returned to deep clean and seal the tiles which would blend in the replacement tiles with the original and make the floor look whole again.

Firstly, I hand cleaned the grout lines with Tile Doctor Pro-Clean worked in with a wire brush. Its hard work but I find this is the most effective way to get grout clean.

The next job was to remove what remained of the previous sealer and top layer of dirt. This was done with a rotating buffing machine and a set of diamond encrusted burnishing pads. The first one applied is a coarse 400-grit pad followed by 800 and 1500-grit, working through the pads in sequence. You might be familiar with the grit system from sandpaper, rough down to smooth. The process is lubricated with water and the slurry generated is rinsed off with water and extracted using a wet vacuum.

I left the floor to dry off overnight, they can walk on it during this time, but they needed to be careful of any spillages.

Sealing a Travertine Tiled Kitchen Floor

The second day started with and inspection of the Travertine tile and grout looking for any areas that need further attention. I was satisfied that the floor was looking its’ best and once the preparation was complete, I applied the first coat of sealer.

On this occasion I went with Tile Doctor Ultra Seal which is doesn’t change the look of the stone giving a completely natural look. This product soaks into the pores of the stone protecting if from within and should last between three and five years depending on the amount of wear it received and how the floor is cleaned and maintained.

Cracked Travertine Tiled Kitchen Floor After Restoration Redhill

Two coats of sealer were applied and after each coat dried, I polished the floor using a very fine 3000-grit diamond pad. The pad is run across the Travertine dry with only a little water sprayed onto the tile using a process we call a ‘Spray Burnish’. I asked the client to keep off the travertine until it’s cured, usually for a couple of hours which is always a good excuse to go out for the evening!

The client was very happy the floor and relieved that the cracked tiles were gone and their kitchen floor looked amazing again. For aftercare I recommended using Tile Doctor Stone Soap which is ideal for the regular cleaning of sealed natural stone floors, many supermarket products are simply too harsh and will reduce the life of the sealer.

Professional Restoration of a Travertine Tiled Kitchen in Surrey

Cracked Travertine Tiled Kitchen Floor Renovated in Redhill Read More »

Black Slate Tiled Floor Before After Renovation Charlwood

Problematic Black Slate Kitchen Floor Renovated in Charlwood near Gatwick

1 Comment / Gatwick Tile Cleaning, Grout Cleaning, Slate Tile Cleaning / Hugh Mcleod

This client from Charlwood near Gatwick had a couple of problems with his Black Slate tiled kitchen floor. First the washing machine had leaked something onto the tiles and second their son had a habit of scraping his toys across the floor. All of this had taken its toll on the original sealer and the Black Slate was now stained, scratched, and looking washed out.

Stained Black Slate Kitchen Floor Before Cleaning Charlwood

The solution was clear in that both issues could be resolved by replacing the sealer which would take two days. Day one would would focus on removing all the original sealer by deep cleaning the tiles and then on day two a fresh sealer would be added to restore the Black colour of the Slate and protect the stone going forward. Having agreed my quote, a date was scheduled for the work to begin.

Charlwood is a small village in East Surrey on the border of West Sussex, it’s close to Gatwick airport with the perimeter running immediately to the Southwest. There were times when the local government wanted to move the village into West Sussex, but this was unpopular and so it stayed in Surrey.

Deep Cleaning a Black Slate Tiled Kitchen Floor

To remove the sealer, I applied a strong dilution of Tile Doctor Pro-Clean which is our go to tile and grout cleaning product that can also strip sealers off a floor. This was left to soak in for ten minutes before scrubbing it in with a Black pad fitted to a rotary floor buffer. I also gave the grout a good clean using more Tile Doctor Pro-Clean and a handheld scrubbing brush. Once done the soiling was rinsed away with more water and extracted with a wet vacuum.

I then turned my attention to the staining using a fine handheld diamond block. This gently skims a little stone away from the surface taking the stain and scratches along with it. A heat gun was used to speed dry the problem areas so I could quickly see if further work was needed and repeat the process until I was satisfied the Slate was looking at its best. After a final rinse the wet vacuum was used to remove as much moisture as possible and the floor left to dry off overnight.

Sealing Black Slate Kitchen Floor Tiles

The next day I returned and after passing the damp test I was able to seal the floor with Tile Doctor Seal and Go Extra. This leaves a nice sheen for clients who don’t want a very shiny floor but want good protection from the wear and tear caused by the kids.

Stained Black Slate Kitchen Floor After Cleaning Sealing Charlwood

Once complete the Black Slate looked like a new floor and client was very pleased with the result. Before leaving I took time to discuss on-going cleaning and recommend the use of a Neutral Tile Cleaner. This is important as many of the tile cleaning products you find in supermarkets are simply too strong for use on sealed tiles and can prematurely erode the sealer.

Professional Renovation of a Black Slate Tiled Kitchen in East Surrey

Problematic Black Slate Kitchen Floor Renovated in Charlwood near Gatwick Read More »

Terracotta Tiled Floor Renovated Dormansland

End of Tenancy Terracotta Clean and Seal Kitchen Floor for Dormansland Landlord

1 Comment / Grout Cleaning, Lingfield Tile Cleaning, Terracotta Tile Cleaning / Hugh Mcleod

A landlord contacted to have the Terracotta floor tiles in the Kitchen of a rental property in Dormansland, near Lingfield, cleaned and sealed after Tenants moved out. There are plenty of “end of tenancy cleaning” companies around however they don’t specialise on tile and grout and therefore won’t have the equipment to deep clean them properly.

Terracotta is a porous material so it has to be protected with a sealer to prevent dirt from becoming ingrained in its pores, as once this happens it’s a real struggle to remove. Pitfalls including using the wrong cleaning method which can result in scratching and not allowing the tile to dry before sealing which can result in an uneven finish.

Terracotta Tiled Kitchen Floor Test Cleaning Dormansland

Before quoting for the work, I visited the property and carried out a small test clean. For this I used both a black nylon pad and then a 400-grit diamond pad. The result from the black pad was ok but not exceptional but the result from the 400-grit pad was much better. The diamond pad uses industrial diamonds to cut through and loosen the dirt however the pads are expensive, so I like to try an alternative first. The client was happy for me to go ahead, he just wanted me to ensure the floor was nice and tidy and was easy for the new tenants to keep clean and maintain.

Deep Cleaning Terracotta Tile and Grout

On arrival first I taped up the kitchen plinths and the skirting boards to protect them from the cleaning solutions I would be using which can be quite messy. I started by cleaning the grout first then the tiles. With the grout being recessed it tends to gather dirt easily and is best cleaned by hand using a wire brush and Tile Doctor Pro-Clean.

Terracotta Tiled Kitchen Floor Before Cleaning Dormansland

Terracotta Tiled Kitchen Floor During Cleaning Dormansland

After the grout I turned my attention to the Terracotta tiles which were pre-wetted in Tile Doctor Remove and Go and then scrubbed using the 400-grit diamond pad mentioned earlier. Once the whole floor was treated in this way it was rinsed with water and the soiling removed with a wet vacuum.

Once done the floor was inspected and stubborn areas were retreated until I was satisfied with the condition of the Terracotta and grout. Then after a final rinse and extraction the floor was left to dry off overnight.

Sealing a Terracotta Tiled Kitchen Floor

Returning the next day, I tested the floor with the damp meter to check for remaining moisture. The tests confirmed that the floor was dry enough to seal, I applied three coats of Tile Doctor Seal and Go Extra. The customer wanted a strong sealer but not too glossy. The alternative Tile Doctor Seal and Go can be thought to be too glossy so Tile Doctor Seal and Go Extra is a good compromise.

Terracotta Tiled Kitchen Floor After Cleaning Sealing Dormansland

I suggested leaving a bottle of Tile Doctor Neutral Tile Cleaner for the incoming new tenant. Hopefully if they use it regularly, they will keep the floor in good condition. It is pH neutral and mild enough to use every day but will not compromise the newly applied seal. Standard household cleaners tend to be too strong and will break down the sealer which will take the floor back to square one.

He was delighted with the overall finish and agreed encouraging them to use the cleaner would be a good plan.

Professional Restoration of a Terracotta Tiled Kitchen in West Surrey

End of Tenancy Terracotta Clean and Seal Kitchen Floor for Dormansland Landlord Read More »

Victorian Hallway Floor Restoration Reigate

Victorian Tiled Hallway Deep Cleaned and Sealed in Reigate

1 Comment / Reigate Tile Cleaning, Victorian Tile Cleaning / Hugh Mcleod

It had been a while since this Victorian tiled hallway at a property in Reigate had received a deep clean and re-seal and it was now looking quite unloved. The sealer had almost worn off and dirt had become ingrained in the pores of the tile leaving it dull and lifeless. Hallways floors receive a lot of foot traffic so do need regular attention if they are to look their best and this example was no different.

Fortunately, the floor was intact with no broken or loose tiles to deal with, there were a few chipped tiles in the floor but I think that adds character to a floor of this age. I worked out a quote to deep clean the tiles, flush out the dirt and add a fresh sealer to protect them. The quote was accepted and a date set for the work to commence.

Victorian Tiled Hallway Floor Before Restoration Reigate

Deep Cleaning a Victorian Tiled Hallway Floor

I started the work by applying a generous coating of Tile Doctor Oxy-Gel and left it to soak into the pores of the Victorian tiling for around 30 minutes. I used Oxy-Gel so as to minimise the use of water which can exacerbate efflorescence salt issues which is a typical problem of floors of this age that don’t have the benefit of a damp proof membrane.

Then using a very coarse 100-grit diamond encrusted pad attached to a rotary floor machine the tiles were given a good scrub. This process skims away a small layer off the surface of the tiles to remove the dirt and old coatings such as sealers. All the soil was extracted from the floor using a wet vacuum and I repeated this process twice for maximum effect.

At this point the tiles were already looking significantly better but I hadn’t finished yet. I still needed to deal with the edges and corners where the pad can struggle to reach. For this I use handheld burnishing blocks and more Oxy-Gel, you need a lot of elbow grease to do this but its an important step and can also be used to deal with any stubborn areas.

Once finished I used a little water to help rinse off the floor and the wet vacuum again to get the floor as dry as possible before leaving the floor to dry off completely overnight.
 

Sealing a Victorian Tiled Floor

The tiles need to be dry before sealing so the next day my first action was to test the floor for moisture using a damp meter. They passed and were ready to take a sealer which for this floor I used Tile Doctor seal and Go Extra. It’s super tough and ideal for doorways and hallways and leaves a nice sheen without being too shiny.

Victorian Tiled Hallway Floor After Restoration Reigate

Before leaving I left advice on how to maintain the tiles using Tile Doctor Neutral Tile Cleaner which is a gentle tile cleaning product that will clean the floor without impacting the sealer which can be a problem with many of the strong products you find in supermarkets.

Professional Cleaning and Sealing of a Victorian Tiled Hallway in East Surrey

Victorian Tiled Hallway Deep Cleaned and Sealed in Reigate Read More »

Ceramic Metro Bathroom Tiles Rejuvinated Dorking

Rejuvenating White Metro Stye Bathroom Tiles in Dorking

1 Comment / Ceramic Tile Cleaning, Dorking Tile Cleaning, Grout Cleaning, Work by Category, Work by Location, Work History / Hugh Mcleod

These clients from Dorking were selling their house soon but were concerned about the appearance of the tile and grout in their shower room and bath. The tiles were White Ceramic laid in the popular Metro style, whilst the tiles looked fine, they were being let down by the grout which had discoloured and was turning a shade of pink and brown. Also, the white mastic sealant was blackening and mouldy in places. Naturally, my clients were keen to ensure that potential buyers were not put off by the bathroom and wanted to get the maximum price for the house sale.

Ceramic Tiled Bathroom Before Cleaining Dorking

This was a nice straight forward job, the tiles can be easily cleaned, and the mastic removed and reapplied, but it would make a massive difference to the overall look of the room. I gave them a price and they were happy for me to go ahead.

Deep Cleaning a Ceramic Tile and Grout

Firstly, I sprayed the grout with Tile Doctor Duo Clean. This breaks down the accumulated dirt and grime and is left to dwell for 10-15 minutes. Then I brushed the grout with a strong wire brush and showered away the dirt. Permanent discolouration is common so there were places the grout failed to return to its original white colour. To resolve this, I discussed colouring the grout with my customer as removing and re-grouting is a time consuming and expensive option. Additionally, the colourant provides an easy to clean barrier over the grout that will protect it from discolouration going forward.

While waiting for the grout to dry following the cleaning I set about removing the mastic around the shower and walls with a sharp knife.

After an hour of slow cutting the grout was ready for colouring. With a small, stiff paintbrush I painted a White Tile Doctor Grout Colourant into the grout lines, wiping away any excess from the tiles. The colourant dries very quickly so I could apply a second coat where needed soon after.

Once done my final task was to apply the white silicon mastic to all verticals and the bath surround to ensure the bath was watertight. This takes a while to cure so I advised the clients not to use the shower for 24 hours. I should mention the glaze on Ceramic tiles provides adequate protection from dirt, ensuring they are easy to clean and therefore do not require further sealing.

By the end of the day the bathroom looked like a new installation, their trendy Metro style tiles were rejuvenated, and my clients loved the wall of white.

Ceramic Tiled Bathroom After Cleaining Dorking

As my client was selling the property there was little point in discussing aftercare, however for your benefit I would recommend cleaning with Tile Doctor Aqua-Pro. This product will neutralise any acid build up caused by shampoos and shower products in the first place and it is these acids that cause discoloration over time.

Now I don’t want to worry anyone about the word acids, the human skin is slightly acidic so the products we use on our skin are designed for this, but if your eyes sting slightly when they come into contact with the shampoo then that is the acid. Naturally, it washes out with water, but you can imagine what it will do to your grout, tiles, and silicone over a long period of time.

Professional Cleaning of a Ceramic Bathroom Tiles in Surrey

Rejuvenating White Metro Stye Bathroom Tiles in Dorking Read More »

Textured Porcelain Swimming Pool Tiles Before After Cleaning Dorking

Cleaning of a Textured Porcelain Swimming Pool in Dorking

1 Comment / Dorking Tile Cleaning, Porcelain Tile Cleaning, Work History / Hugh Mcleod

Textured porcelain is a great choice for tiling swimming pool surrounds due to its anti-slip properties. The drawback however is that the textured surface which provides the grip also traps dirt and is very hard to keep clean without specialised equipment.

Textured Porcelain Swimming Pool Tile Before Cleaning Dorking

This swimming pool in the basement of a large property in Dorking was suffering from exactly that problem causing the pool area to look dirty and unhygienic. Another issue that needed dealing with was the removal of rust staining from where old chair with metal legs had once stood.

Textured Porcelain Swimming Pool Tile Before Rust Removal Dorking

The client had called in another cleaning firm, but they were unable to deal with all the issues, so we got the call to find a solution. We visited the site to see how involved the work would be and to give the client a quote. They were happy to accept, and a suitable time was agreed to come back and complete the work which would take one day.

Deep Cleaning Textured Porcelain Tiles

Naturally you must be very careful around swimming pools as the last thing you want is the cleaning solution or dirt to end up in the swimming pool itself. To get around this I first sprayed the tiles with a strong dilution of Tile Doctor Pro-Clean and then left it for ten minutes so it could soak in and break down the dirt. For the tiles near the pool, the solution was scrubbed in by hand using a deck brush and elsewhere with a rotary floor machine fitted with a scrubbing pad.

Textured Porcelain Swimming Pool Tile During Cleaning Dorking

This process releases the trapped dirt from the textured Porcelain tile, resulting in a fine slurry. The tiles are then rinsed with water under high pressure using a high-powered spinner tool that is powered from a compressor on my vehicle. This is an impressive tool that has utilised long hoses to apply the water and extract the slurry back to a grey tank on the vehicle. It’s a very effective tool that contains and extracts the slurry without making a mess leaving the tiles clean and almost dry.

Removing Rust Stains from Textured Porcelain Tiles

To deal with the rust stains they were spotted treated with Tile Doctor Rust Away which is designed for the job. It is a ready to use, non-acid rust remover that will dissolve problematic rust stains, and worked a treat in this instance.

Textured Porcelain Swimming Pool Tile After Rust Removal Dorking

Porcelain tiles won’t take a sealer so once all the pool tiles were cleaned and restored to their former glory we were done for the day. The client was very satisfied with the work we carried out, the pool area looked a lot more inviting and the area was now restored to the feature area it should have been. The also said they would recommend us to some of their friends which is always welcome.

Textured Porcelain Swimming Pool Tile After Cleaning Dorking

Professional Restoration of a Textured Porcelain Tiled Swimming Pool Tiled in West Surrey

Cleaning of a Textured Porcelain Swimming Pool in Dorking Read More »

Old Stone Fireplace Fully Restored in Lingfield

Restoring a 200-Year-Old Stone Fireplace in Lingfield

1 Comment / Fireplace Cleaning, Lingfield Tile Cleaning, Work History / Hugh Mcleod

We are often called in to restore stone and tile where others have not been able to succeed, and this was the case with this 200-year-old stone fireplace in Lingfield. To be fair to the previous company its was covered in 5mm of paint in multiple layers so it was no easy task to restore.

Stone Fireplace Before Cleaning Lingfield

The church in Lingfield village was apparently rebuilt in 1431 so it’s not surprising to find houses here containing some impressive period features. This property also had an old Pamment tiled hallway which I wrote about in a previous article.

Removing Paint from a Stone Fireplace

To strip the multiple layers of paint off the stone fireplace I would need to apply a strong chemical, so my first task was to protect the adjacent woodwork. I tend to use a thin blue film for this as it sticks well to most surfaces and like professional decorators masking tape it doesn’t remove the paint when you remove it later.

To soften and remove the paint I applied a special paste that is brushed on and slowly emulsifies the paint so it can be easily peeled off. To ensure all the layers could be removed I blanketed the whole fireplace in a thin laminated membrane which ensures the product doesn’t evaporate. The paste is safe to use on Stone and I left it for a couple of days before returning.

I returned to the house in Lingfield and completed the messy job of stripping off the now pliable paint taking care not to damage the fireplace or the surroundings. Once done and the waste removed, I set about cleaning up the now naked stone with Tile Doctor Acid Gel.

Acid Gel is a perfect choice for this job as being a gel its easy to control and sticks to the vertical surface allowing it to be scrubbed in without running down the facia. After scrubbing the gel was carefully rinsed off with a sponge.

Stone Fireplace After Cleaning Lingfield

The restoration took a lot of manual work especially when working around the intricate carvings in the stone however the transformation was well worth it. I think you will agree the Fireplace now looks transformed.

Large Stone Fireplace Restored in East Surrey

Restoring a 200-Year-Old Stone Fireplace in Lingfield Read More »

Large Slate Tiled Floor Before After Grouting Oxted

Careful Slate Floor Renovation in Oxted

1 Comment / Oxted Tile Cleaning, Slate Tile Cleaning, Work History / Hugh Mcleod

This was a very large natural Slate floor installed throughout much of the ground floor at a property in the East Surrey town of Oxted. The owner was unhappy with the state of the tiles and especially the grout, however she wanted to ensure I would take maximum care around her Baby Grand Piano. If you have read any of my previous articles you will know I am careful and take time to protect anything that could be stained or damaged with a non-marking film. I therefore assured her I would take maximum care in her home and that it wouldn’t be a problem.

I surveyed the floor and could see that the previous sealer had long since failed and dirt had penetrated the pores of the stone. This made it difficult to clean the floor effectively and resulted in a continually dull appearance. The grout had also trapped the dirt and had gone black as a result. The cure would be to strip the tile and grout of what was left of the original sealer, deep clean and then reseal. Happy with my quote we set a date for the work to start.

Stripping and Cleaning Slate Floor Tiles

When I arrived on the appointed day, I discovered that the owner had gone to some lengths to pad the piano with bumble wrap mostly to prevent any airborne chemical or dust damage.

Working in sections I started applying Tile Doctor Remove and Go to the floor which is a powerful coatings remover that would strip what was left of the old sealer from the floor. The product is left on the Slate for about ten minutes before scrubbing it in with a rotary machine fitted with black pad. The machine is run at slow speed to minimise splashing and then the slurry is rinsed off the tiles with water and a wet vacuum.

I inspected the floor at this point to ensure the process was having the right effect and it became evident that there was no integrity in the grouting which was crumbling. This was a major problem and it became clear that the only way to resolve it would be to remove and replace all the grout.

Re-grouting a Large Slate Tiled Floor

Over the next couple of days, I cut out all the existing grout with a special tool. They were large format slate tiles however with most of the ground floor needing to be re-grouted it took some time to complete. Once all the grout was removed, I set about applying fresh grout using a colour that highlighted the Slate tiles better.

Sealing Tumbled Slate Kitchen Tiles

Once the grout had dried, I was able to start applying a new sealer to the Slate tiles. Slate responds well to Tile Doctor Colour Grow which is an impregnating sealer that protects the stone from within. It’s also a colour enhancing product that really brings out the best in natural stone such as Slate.

Slate Tiled Floor Oxted After Renovation

Two coats of Colour Grout were sufficient to seal the Slate tiles and I think you will agree the stone floor has come back to life and become a fine setting for the Baby Grand Piano.

Before leaving my very happy customer to the enjoy, I left her with customer with a complimentary bottle of Tile Doctor Stone Soap, a neutral and highly reliable cleaner for natural stone floors such as Slate. This will assist her in maintaining the appearance and condition of the tiles going forward. Another satisfied customer!

Professional Cleaning and Sealing of Tumbled Slate Tiles in East Surrey

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Pitted Travertine Tiled Kitchen Floor Before After Polishing Limpsfield Chart

Pitted Travertine Floor Tiles Renovated in Limpsfield Chart

1 Comment / Oxted Tile Cleaning, Travertine Tile Cleaning, Work History / Hugh Mcleod

Earlier this year I went to look at a Travertine tiled floor at a property in Limpsfield Chart near Oxted in East Surrey. The travertine had been laid throughout the Kitchen and adjacent dinner and my client was having trouble maintaining its appearance which had now become dull and unappealing. The Travertine tiles also suffered badly from pitting and dirt had become lodged in the pits of the stone making it difficult to clean. In addition, there was also some staining to the grout lines that needed removing.

Pitted Travertine Floor Before Grout Cleaning Limpsfield Chart

Pitted Travertine Floor Before Filling Pitted Stone Limpsfield Chart

I discussed with the client what we could do to restore the floor and we agreed a price for the work to be carried out which would take three days. I’m pleased to say they were happy for me to do the work whilst they were away on holiday

Cleaning a Travertine Tiled Kitchen & Diner Floor

First, we removed the kitchen kickboards and applied protective tape to the skirting boards and around the fridge. Then a strong dilution of Tile Doctor Remove and Go was sprayed onto the tile and grout and left to soak in for fifteen minutes.

Pitted Travertine Floor Before Adding Protection Limpsfield Chart

Pitted Travertine Floor Before Filling and Polishing Limpsfield Chart

Remove and Go is designed to remove coatings from Tile and Stone such as sealers so after leaving it to dwell on the floor it was worked in using a rotary floor buffer fitted with a polypropylene brush. The grout lines were then scrubbed by hand paying particular attention to the stained areas. Once that was down the now dirty Remove and Go was rinsed and extracted from the floor using a spinner tool which uses a compressor to apply hot water at high pressure and extracts the slurry into a waste tank. This process was applied first to the kitchen and then to the adjacent dining area.

Pitted Travertine Floor During Cleaning Limpsfield Chart

Pitted Travertine Floor During Rinsing Extracting Limpsfield Chart

Filling Pitts in a Travertine Tiled Floor

As the floor dried, I spent the rest of the afternoon filling the pits in the Travertine tile with grout, almost every tile was affected so it took some time. The grout was then left to harden overnight.

Pitted Travertine Floor After Filling Before Polishing Limpsfield Chart

Pitted Travertine Floor After Filling Limpsfield Chart

Returning on day 2 a 400-Grit burnishing pad was applied dry to both areas to smooth off the grout that had been applied to the pits the previous day. Only a single pass of the pad was required to remove the excess grout which was then swept off the floor. The grout blended in perfectly with the Travertine which was a mixture of brown and white shades.

Polishing Travertine Floor Tiles

With the pitting issue resolved I set to work restoring the polished appearance of the tiles for which I used a set of diamond encrusted Tile Doctor burnishing pads. Before starting I pre-wetted the floor with water which was sprayed onto the tiles and then applied the 400-grit pad run over the floor ensuring to pass over each tile four times to get an even result. The fine slurry generated was rinsed off with water and the process repeated with the 800, 1500 and 3000 grit pads, to further hone the stone and restore its polished appearance.

Pitted Travertine Floor During Polishing Limpsfield Chart

With two areas to work on the polishing process took up most of the second day.

Sealing a Travertine Tiled Kitchen and Diner Floor

After inspecting the floor on day 3, I set about applying Tile Doctor Shine Powder to the whole floor. This is a crystallising powder that is applied to the floor and buffed in with a red pad. It adds a very high shine to the tiles and provides a tough durable finish.

Pitted Travertine Floor During Shine Powder Polishing Limpsfield Chart

The final result was quite a transformation and what better welcome home present for the client when they returned from their holiday.

Pitted Travertine Floor After Polishing Limpsfield Chart

Professional Renovation of a Travertine Tiled Floor in East Surrey

Pitted Travertine Floor Tiles Renovated in Limpsfield Chart Read More »

Pamment Tiled Hallway Floor Before After Cleaning Lingfield

Old Clay Pamment Tiled Hallway Renovated in Lingfield

1 Comment / Lingfield Tile Cleaning, Work History / Hugh Mcleod

This is the first of two visits I made to a property in Lingfield, East Surrey which had some very old features including a Pamment tiled hallway and a 200-year-old stone Fireplace. In both cases the owner had made an attempt at restoring them before deciding to give up and call in Tile Doctor.

Clay Pamment Tiled Hallway Before Cleaning Lingfield Surrey

For this article I’m going to focus on the Pamment tiles which like Terracotta are made from Clay and are a common flooring material in Norfolk and Suffolk. We don’t usually see Pamment tiles in Surrey however Lingfield is a very old village where the Church dates to the 14th century so you never know what you’re going to find.

Cleaning Pamment Tiles

I started with the job by scrubbing the Pamment tiles with a strong dilution of Tile Doctor Remove and Go, which is a heavy-duty cleaner/stripper designed for removing coatings from stone, tile and grout. The product was applied and left to soak into the tile and grout for about ten minutes before being scrubbed in with a black pad fitted to a rotary machine. The soiled solution was then removed with a wet vacuum.

Next step was to give the tiles an acid wash using Tile Doctor Grout Clean-up which is applied using the same method as before. Acid washing a tiled floor removes mineral deposits such as alkaline salts from efflorescence and will also take off thin grout smears that can ruin the look of a tiled floor. Once this was done and the soil removed the floor was washed down with clean water to ensure all the acid was removed and the floor neutralised.

You can see from the photographs that the grouting between the tiles had failed in areas, so this was replaced to ensure the floor was structurally sound. After cleaning up the floor it was then left to dry out thoroughly for a few days.

Sealing Pamment Tiles

On my return to do the sealing I first checked the floor had dried sufficiently with a damp meter, we never recommend sealing a damp floor as this can cause problems with the sealer curing leading to patchy results. All was well and for this floor I decided on applying a single coat of Tile Doctor Ultra-Seal first which seeps into the pores of the tile and adds a base layer of protection. This was then followed up with multiple coats of Tile Doctor Seal and Go which adds the final layer of protection and enhances the look of the tile to leave a nice subtle sheen.

Clay Pamment Tiled Hallway After Sealing Lingfield Surrey

The work took two days in all and as you can see the floor now looks transformed and will be much easier to maintain going forward.

GET THE LOOK – Pamment Tiled Flooring

If you like the rustic look a Pamment tiled floor brings to a property, then there are several UK suppliers who still retail these tiles including Norfolk Pamments and Antique Style Flooring. Also consider searching eBay, Gumtree and reclamation yards for second hand floors for restoration.

Clay Pamment Tiled Floor Renovated in East Surrey

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Tumbled Travertine Tiled Hallway Floor Before After Polishing Horley

Tumbled Travertine Tiled Floor Polished and Sealed in Horley

1 Comment / Horley Tile Cleaning, Travertine Tile Cleaning, Work History / Hugh Mcleod

This Tumbled Travertine tiled floor at a beautiful house in Horley had been poorly maintained through the years using the wrong type of sealer which quickly wore down allowing dirt to become ingrained in the stone. The owner had become concerned about the state of the tiles and decided it was time to call in an expert that could restore the tiles to a condition that complimented the environment in which it was situated.

Tumbled Travertine Floor Horley Before Polishing

Travertine is known for being very distinctive in character and very durable, making it a very popular choice for tiled flooring in properties worldwide. However, the stone does require regular professional maintenance and polishing to keep it looking it top shape and home owners rarely realise this when they decide to have it installed. Fortunately, in the UK at least you can rely on your local tile doctor to maintain it for you.

Deep Cleaning Tumbled Travertine Tiles

The first part of the job involved giving the floor a thorough clean to remove what was left of old sealers and any polishing compounds that remained on the floor. Before beginning that however I brought in all my equipment and products into the house and then prepped the area by taping up the woodwork to protect it during the renovation process.

To remove what was left of the old sealers and other coatings still present on the floor a strong solution of Tile Doctor Remove and Go was applied to the floor and left to soak in for about ten minutes before being actively worked in with a rotary machine fitted with a black scrubbing pad. The solution turned black with the soil as it was lifted out of the pores of the stone and it was then rinsed off with water and extracted with a wet vacuum.

Polishing Tumbled Travertine Tiles

Following this, we moved on to a process we know as burnishing that hones the stone and brings up the polished appearance. Working in sections due to the size of the floor It involves the application of a series of diamond encrusted burnishing pads from coarse through to very fine.

The coarse 400-grit pad fitted to the rotary floor buffer and run over the floor using only water for lubrication. The water turns into a slurry as the pad does its job removing dirt and this has to be rinsed off the floor and extracted with the wet vacuum before applying the next pad. The process was then repeated with medium 800 grit pad for an initial polish followed by the Fine 1500 grit pad for the second polish using water for lubrication and rinsing and extracting in between each pad.

The last pad is a very fine 3000 grit pad for the final polish and is applied with only a little water sprayed onto the floor using a technique we call a Spray Burnish. This last pad really brings up the polished appearance of the stone.

Sealing Tumbled Travertine Tiles

To bring up the appearance of the stone even further and add a really durable polish Tile Doctor Shine Powder was applied. This is a crystallising powder sealer that ensures a very high shine and a tough, durable finish. This powder is applied directly to the tiles in combination with approximately ½ a litre of water and a soft white buffing pad.

Last step was to add to the protection provided by the Shine Powder with two coats of Tile Doctor Ultra-Seal which is a natural look sealer that doesn’t change the look of the stone and is applied to the stone and grout. This sealer works by seeping into the stone, occupying the pores and preventing dirt from becoming ingrained.

Tumbled Travertine Floor Horley After Polishing

The customer was ecstatic with the results, being particularly pleased that she got the floor looking the way she originally wanted without significant expense, not to mention stress.

Professional Renovation of a Tumbled Travertine Tiled Floor in East Surrey

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Tumbled Travertine Tiled Kitchen Tiles Before After Cleaning Godstone

Tumbled Travertine Kitchen Tiles Rejuvenated in Godstone

1 Comment / Godstone Tile Cleaning, Travertine Tile Cleaning, Work History / Hugh Mcleod

Travertine is a beautiful product however like all-natural stone it needs to be protected with a sealer if you want to keep it looking its best. The trouble is sealers wear down with foot abrasion eventually allowing dirt to become ingrained in the stone at which point it becomes difficult to clean. This was pretty much the issue with this tumbled Travertine floor in the kitchen of a house in Godstone, East Surrey. The owner was fed up with the appearance of the floor and asked if we could anything to improve it.

Tumbled Travertine Kitchen Floor Before Cleaning Godstone

I went over to take a look and could see it was as suspected the usual problem of the sealer wearing off and needing replacing. Before we could do that though I would need to remove any remaining sealer and deep clean the tiles to extract the dirt. Fortunately, it was only a small Kitchen and summer time, so I was confident I could do the whole floor in a day.

Cleaning and Polishing Tumbled Travertine Kitchen Tiles

The first thing I needed to do was to remove the plinths from the kitchen units to prevent them from encountering the cleaning products. Next and working in sections I started applying Tile Doctor Remove and Go which is a powerful tile coatings remover that would strip what was left of the old sealer from the floor. This is important, so we could get down to the base stone, otherwise we would end up with different levels of sealer which would affect the overall appearance of the floor.

Tumbled Travertine Kitchen Floor During Cleaning Godstone

I left the Remove and Go on the Travertine for about ten minutes before scrubbing it in by hand with a scrubbing brush. Normally I would use a machine for this but given the size of the floor that was not a practical approach. As well as removing the sealer this process also got the Travertine and Grout clean and after rinsing off the now soiled solution with water and extracting it with a wet vacuum the floor was looking much improved.

I inspected the tile and grout at this point and spot treated any areas that needed further attention using a repeat of the previous process. Once I was happy I setup a couple of air dryers to speed dry the floor.

Sealing Tumbled Travertine Kitchen Tiles

After speed drying the Kitchen floor for a couple of hours, we had a moisture content reading low enough to apply a coat of Tile Doctor Ultra Seal which is an impregnating natural look sealer that works by occupying the pores in the stone thus preventing dirt from becoming ingrained in there. Speed drying for a further hour then allowed the application of two coats of Tile Doctor Seal and Go to produce a lovely finished look that really brightened up the kitchen.

Tumbled Travertine Kitchen Floor After Cleaning Godstone

Before leaving my very happy customer to the enjoy, I left her with customer with a complimentary bottle of Tile Doctor Stone Soap, a neutral and highly reliable cleaner for natural stone floors such as Travertine. This will assist her in maintaining the appearance and condition of the tiles going forward. Another satisfied customer!

Professional Cleaning and Sealing of Tumbled Travertine Tiles in East Surrey

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Quarry Tile Floor Before After Cleaning Outwood East Surrey

Quarry Tiled Lounge Floor Renovated in Outwood

1 Comment / Grout Cleaning, Quarry Tile Cleaning, Salfords Tile Cleaning, Work History / Hugh Mcleod

This client who lived in a property in the Village of Outwood had a tired looking Quarry tiled floor in their lounge and asked if we could improve the look of it. I went over to take a look and can see the tiles were situated in front of a brick fireplace and added a nice rustic feel to the room that was well suited to the house.

Quarry Tiled Floor Before Renovation in Outwood

It had clearly been some time however since the Quarry tiles had been given a good clean and seal; the tiles were looking dull and lifeless and the grout was especially bad and had darkened with the ingrained dirt. I could see a deep clean would be required to lift the dirt out so after discussing the process we agreed a date for me to come back and renovate the floor.

Quarry Tiled Floor Before Renovation in Outwood Close Up

Deep Cleaning Quarry Tile and Grout

When I returned to clean the floor my first task was to protect any areas that may be impacted by the cleaning process which in this case related to the adjacent carpet.

To be able to reach into the pores of the tile and grout and lift out the dirt I needed to remove any remaining sealer. To do this I applied a medium dilution of Tile Doctor Remove and Go which is a strong coatings remover and cleaner that’s ideal for these situations. The product is left to dwell for ten minutes, so it can get to work breaking down the old sealer and dirt and is then scrubbed into the floor. Normally I use a black scrubbing pad fitted to a rotary machine running on slow speed to do this however given the size of the floor I decided to use a deck brush to scrub the tiles and a narrow grout brush along the grout lines.

The soiled cleaning solution was rinsed off the floor with water and extracted using a wet vacuum. I then inspected the floor and spot treated any areas that needed further attention with a repeat of the same process. Once I was satisfied the Quarry tile and grout was as clean as it could be, I left for the night so the floor cold dry off.

Sealing Quarry Tiles

Returning the next day, I sealed the Quarry tiles with several coats of Tile Doctor Seal and Go which adds a nice subtle sheen finish to the tiles and will provide the tiles with long lasting protection. Seal and Go is a water-based sealer so doesn’t leave a smell as it dries which is always a plus.

My client was impressed with the transformation and as I think you will agree the Quarry tiles now look much brighter and the grout has returned to a much lighter shade.

Quarry Tiled Floor After Renovation in Outwood

Professional Renovation of a Quarry Tiled Floor in Surrey

Quarry Tiled Lounge Floor Renovated in Outwood Read More »

Marble Tiled Floor Before After Polishing Reigate East Surrey

Achieving a Deep Polish on Marble Floor Tiles at a Reigate Cottage

1 Comment / Grout Cleaning, Marble Tile Cleaning, Reigate Tile Cleaning, Work History / Hugh Mcleod

The photographs below are of a Marbled Tiled floor that was installed over much of the ground floor of a cottage that formed part of a large county estate near Reigate.

Marble Tiled Floor Before Polishing Reigate

The Marble floor tiles were lovely however the polish and sealer had worn off some time ago and the were now looking much worse for wear, additionally the once white grout had turned dark with dirt and I`m not sure even the owner realised its full potential. I provided a quote for cleaning and applying a deep polishing to the floor which was agreed and set a date to do the work.

Marble Tile and Grout Cleaning in Reigate

After protecting the wooden skirting with tape, I started the cleaning process by applying a medium dilution of Tile Doctor Pro-Clean which was scrubbed into the tiles using a stiff brush to remove any loose dirt and debris from the floor but primarily along the grout lines. The soiled cleaning solution was then rinsed off with water and then extracted with a wet vacuum.

Next step was to deep clean the tiles and bring back the polish using a set of four Tile Doctor diamond encrusted honing pads which fit a weighted rotary floor buffer and are applied in sequence starting with the 400-grit pad lubricated with water. This is followed with the 800-grit and then the 1500-grit pads rinsing with water after each pad and removing the soil generated by the burnishing process with the wet vacuum as before.

This work took much of the day so after applying the 1500-grit pad and rinsing I left the floor to dry out overnight.

Sealing and Polishing Marble Tiles with Shine Powder

The next day I started by applying the 3000-grit pad which is the final pad in the polishing process and really helps bring up the polished appearance of the Marble. The pad is applied to the floor dry using a little water sprayed onto the floor using a process we call a spray burnish.

The last step was to seal the Marble tiles and build the polish even further by applying Tile Doctor Shine Powder which is diluted with water and buffed into the Marble tiles using a white buffing pad. The shine powder did an excellent job of building the shine on the floor and provides a tough durable finish that should last.

Marble Tiled Floor After Polishing Reigate

After two days work the Marble tiled floor looked transformed and I was especially pleased with the deep level of shine and restored white grout that I had managed to achieve.

Restoring Polish to Marble Floor Tiles in East Surrey

Achieving a Deep Polish on Marble Floor Tiles at a Reigate Cottage Read More »

Victorian Hallway Before and After Restoration Brixton

Old Victorian Tiled Hallway Fully Restored in Brixton

1 Comment / Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

I was asked to look at an old Victorian Tiled Hallway floor at a house in Brixton, South London. This classic floor had been discovered underneath an old hallway carpet while refurbishment works were being carried out. I went over initially in mid December to survey the floor and talked the owner through a number of similar restorations we had completed in the past. I could see this floor would need a deep clean to remove the years of dirt and also some tiling would needed to be done to tile a section of concrete near the stairs that had been dug out to lay pipe work when central heating had been installed many years prior. She didn’t want to make a commitment at that point so I left her with our quotation so she could think it over. I suspect she had other quotes to review however I’m pleased to say that she decided to give the work to us.

Victorian Tiled Hallway Before Restoration Brixton

Once we had agreed a date to do the work I started looking around for replacement tiles that would be needed to restore the floor. Unfortunately the octagonal ones are not made anymore and I couldn’t hold of any salvaged ones either. Having been involved in Tile Restoration work for some time now, I have a list of companies and reclamation yards that are usually a good source for these materials. To resolve the problem I sourced square tiles with a similar look and would cut them to the same shape when on site.

Cleaning and Repairing a Heavily Soiled Victorian Tiled Floor

I returned after Christmas to start the restoration process which was due to take two to three days. To start the restoration process we applied a strong dilution of Tile Doctor Remove and Go to the floor, allowed it to soak in for ten minutes and then worked it into the tiles using a scrubbing pad fitted to a rotary machine. Remove and Go is a product that removes coatings from tiles including in this case old paint splashes and carpet adhesive. The floor was then rinsed and the now dirty solution extracted using a wet vacuum.

Victorian Tiled Hallway During Restoration

Once this was finished the floor was looking cleaner and the next step was to tackle the concrete area near the stairs where the heating pipes had been buried. The cement had to be carefully chipped away and then refilled with fresh cement but to the level of the original surface so we could lay new tile on top. We use a quick setting compound for this and were able to start relaying and grouting the section with new specially cut tiles later that afternoon.

Victorian Tiled Hallway During Restoration Brixton

Naturally the strip of new tiles were quite noticeable against the old and although the customer was happy I knew I could get a better result by running a very coarse burnishing pad fitted to a heavy buffing machine over the surface. I used a diamond resin hybrid 50 grit pad to take off the top layer of the tiles and then refinished the surface with a 100 and then 200 grit pad. This did the trick and it was impossible to tell the old and new apart.

After this I carried out an acid wash using Tile Doctor Grout Clean-up diluted with four parts water. The purpose of this was to remove any old grout smears and mineral deposits from the floor as well as counteract any possibility of unsightly efflorescence salts rising up through the tile at a later stage. This is quite a common problem with these old floors which don’t have a damp proof coarse and certainly I could see no trace of a DPC when I dug out the cement around the pipe work earlier.

The last step in the cleaning process was to steam the entire floor and then leave it to dry off fully over the New Year break.

Sealing a Victorian Tiled Floor

I returned on the 2nd of January and after inspecting the floor to ensure it was clean and free of damp I began to seal it using Tile Doctor Colour Grow which is an impregnating sealer that soaks into the pores of the tile protecting it from within and enhancing its appearance in the process. Four coats of sealer were needed and as you can see by the final pictures the final results were outstanding.

Victorian Tiled Hallway After Restoration Brixton

Period features such as old Victorian floors add a lot of value to and the customer was over the moon with the transformation and is so happy she chose to have the floor restored rather than covering it back up with carpet.

Professional Victorian Tiled Hallway Restoration in South London

Old Victorian Tiled Hallway Fully Restored in Brixton Read More »

Travertine Kitchen Floor Before and After Renovation in Sanderstead

Renovating Travertine Kitchen Floor Tiles in Sanderstead

1 Comment / Merstham Tile Cleaning, Travertine Tile Cleaning / TileProf

This customer, who lives in Sanderstead located between Croydon and Purley in Surrey had been experiencing difficulties in keeping her beautiful Travertine tiled kitchen floor in good condition. Over the years it had suffered from a heavy build up of dirt and oily stains, not to mentioned a number of cracks and small holes. Needless to say, the customer was keen to have the Travertine tiles and grout renovated and made easier to keep clean.

Travertine Kitchen Floor Before Cleaning Sanderstead

Restoring Travertine Flooring

To begin the renovation, I applied Tile Doctor Remove and Go across the entirety of the large tiled area. This heavy duty remover breaks down any old sealers and other coatings, leaving the area ready to cleaned or, in this case, burnished.

Burnishing is a method for cleaning and polishing certain types of high-end stone, including Travertine, Marble, and Limestone. Our burnishing system involves the application of four diamond encrusted pads of varying grits. Firstly, I applied the Coarse grit pad, which helps to break down any dirt and stains on the surface of the tiles. Then, I worked my way through the Medium, Fine, and Very Fine pads, using a little water which acts to lubricate the process gradually building the polish on the Travertine. The floor is rinsed with water between the application of each pad to remove the soil that is generated and also give a final rinse at the end before leaving to dry.

To round off the first day of work, I filled any cracks and holes in the Travertine using a colour matching resin which greatly improved the look of the tile.

Travertine Kitchen Floor Cracked Tile Before Repair Sanderstead

Travertine Kitchen Floor Cracked Tile After Repair Sanderstead

Sealing Travertine Tiles

The following day I returned to the property to seal the tiles checking first that the floor had dried. I use a moisture meter to do this and it confirmed the floor was dry so I proceeded to seal the floor using our colour intensifying impregnating sealer Tile Doctor Colour Grow. Once that was dry, I added the finishing touches by buffing the floor with a soft white buffing pad. As you can see from the photographs, the combination of a fresh seal and polish worked wonders.

Travertine Kitchen Floor After Sealing Sanderstead

We did such a good job with the floor that the customer asked if we could also improve the appearance of their natural stone fireplace which was suffering from bad rust and oil stains however I do a separate write up on that.

Cracked Travertine Tiled Kitchen Floor Fully Restored in Surrey

Renovating Travertine Kitchen Floor Tiles in Sanderstead Read More »

Heavily Soiled Victorian Tiled Hallway Restored in Fulham

1 Comment / Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

This Victorian tiled floor at a house in Fulham was in an absolutely horrendous state. As you can see from the first photograph, the tiles were caked in layer upon layer of muck, including paint and glue stains. This was due to the floor being unknowingly hidden for many, many years under carpet.

Victorian Tiled Hallway Before Restoration Fulham

Needless to say, the property owner was desperate to remedy get the fantastic pattern floor back into good nick, and so contacted me for assistance. I travelled up to the property in the town of Fulham in South West London, which is famous for its football club, to survey the situation and begin the work. It was immediately clear that the thick layers of dirt and staining would need to be removed, before being treated to a new seal to provide long-lasting protection.

Cleaning a Heavily Soiled Victorian Tiled a Floor

My product of choice for removing the extremely heavy soil buildup on the tiles was Tile Doctor NanoTech HBU (formerly UltraClean), a powerful solvent-based cream cleaner. What makes this product different from standard cleaners is its use of nano-sized cleaning particles to penetrate below tough stains, dissolve them, and lift them to the surface. NanoTech HBU is a highly versatile product which can be used on most types of natural stone floor, both polished and unpolished.

I laid down the NanoTech HBU and left it to dwell for a short period on the tiles, allowing it to begin eating through the dirt, before using a scraper in combination with a steamer to manually lift the muck away from the tiles. Next, to tackle the glue and paint marks, I applied Tile Doctor Remove and Go, a stripper specifically designed to break down adhesive and solvent stains, and then used a scraper and a scouring pad to manually remove the glue and paint in the affected areas.

Once this was done, I scrubbed in some more NanoTech HBU to dissolve any remaining muck before rinsing the area thoroughly with clean water. To complete the cleaning process, I laid some down some Tile Doctor Acid Gel, which is a blend of Phosphoric and Hydrochloric acids in gel form, to eliminate inherent grout haze and alkaline mineral deposits in the affected areas. I then left this to dwell for ten minutes before giving the floor a final rinse to remove any chemicals and soiled residue. The floor was left for a week to dry out before I returned to seal it.

Sealing a Victorian Tiled Floor

With these fantastic Victorian tiles now muck-free, I proceeded to seal the floor. I initially applied a single coat of Tile Doctor Colour Grow, which is an impregnating, colour-enhancing sealer that really brings out the colourful features of patterned Victorian tiled floors like this one.

Victorian Tiled Hallway After Restoration Fulham

Once this initial coat of sealant had dried in, I asked the customer which kind of finish she preferred for the floor. She decided on a sheen finish, and so I laid down an extra five layers of Colour Grow to ensure the desired appearance, as well as to guarantee durable surface protection against dirt, stains and spillages.

The customer was really pleased with the results of the restoration, and left the following feedback:

“Bill worked extremely hard to clean and seal our hall tiles. Everyone is amazed at how good they look. We are extremely pleased with the results.”

Another great Victorian tiled floor brought back to life, and and satisfied customer!

Professional Victorian Tiled Hallway Restoration in South London

Heavily Soiled Victorian Tiled Hallway Restored in Fulham Read More »

Limestone Kitchen Floor and Shower Tiles Refinished in Wandsworth

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

Sometimes, Tile Doctor customers will have more than one tiled area in need of professional maintenance. At this house in Wandsworth, South London; I was commissioned to clean and seal firstly a Limestone tiled kitchen floor, and a Limestone tiled shower unit.

Limestone Floor Before Cleaning Wandsworth

Cleaning and Sealing a Limestone Kitchen Floor

I started with the Limestone tiled kitchen floor which, like many other stone floors had not been treated to the correct regular care and had become dull and dirty over time as a result.

My first task involved applying Tile Doctor Remove & Go stripper in order to break down any old surface sealant and dirt. Then, I began the burnishing process, which essentially involves polishing with pads of varying grit. I started with a Medium 800 grit burnishing pad to provide an initial polish and grind away ingrained dirt, before refining this with a Fine 1500 grit pad to achieve a smooth surface. The burnishing pads are used in combination with a small amount of water.

Limestone Floor During Cleaning Wandsworth

After leaving the floor to dry for 24 hours, I sealed the tiles with Tile Doctor Colour Grow. This will provide durable surface protection for the future and also further accentuate the great natural shades in the Limestone. To add the finishing touches, I buffed the floor with a soft white buffing pad.

Limestone Floor After Burnishing Wandsworth

Cleaning and Sealing a Limestone Tiled Shower Unit

During the time it took for the Limestone tiled kitchen floor to dry, I set my sights on tackling the shower unit. The unit was suffering from a terrible amount of limescale, which would need to be removed using a set of hand held burnishing pads. Limescale deposits build up on surfaces which come into contact with hard water, and can become very unsightly if not dealt with promptly.

Limestone Shower Tiles Before Cleaning Wandsworth

This proved to be a more awkward job thanks to the intricate Limestone fittings on the shower walls. I used the smaller 6-inch burnishing pads fitted to a hand buffer, while for the kitchen floor I naturally used the larger sized pads attached to a heavy weight buffing machine.

With the limescale as bad as it was, I started to grind it off with a Very Coarse 120 grit burnishing pad, before working my way up gradually through the system of pads – each time using a slightly finer grit pad until I finished with the Ultra Fine 3000 grit pad and the surface finish had been restored.

Following this, I removed the silicone sealant around the shower fittings, and dealt with the mould growing behind it.

On the second day of work, I sealed both the kitchen floor and the shower unit. Much like the kitchen floor, the shower unit was sealed using Colour Grow to ensure long lasting protection, and fresh silicon was also fitted.

Two days of work and two rejuvenated Limestone features later, I was left with a very happy customer.

Limestone Shower Tiles Before and After Cleaning Wandsworth

Restoring the appearance of a Limestone Kitchen Floor and Shower in South London

Limestone Kitchen Floor and Shower Tiles Refinished in Wandsworth Read More »

Victorian Floor Restoration Putney Before and After Paint Removal

Victorian Tiled Floor Covered by Paint Restored to New in Putney

1 Comment / Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

For whatever reason, property owners do sometimes decide to cover up their tiled floors, whether by using something like linoleum or, in some cases, simply painting over the area. Personally I blame that BBC TV series Changing Rooms for some of these disasters and I wouldn’t be surprised if they were to blame for what had occurred at this flat in Putney which believe it or not is an ancient parish that was historically part of Surrey as opposed to London.

The property owners had re-converted the building from two converted flats back into a single dwelling. However, the previous tenants of the bottom flat had decided to paint over the Victorian tiled floor in their section.

Victorian Floor Restoration Putney Before Paint Removal

Naturally the new owners wanted to have this paint covering removed, and for the Victorian tiles to be restored back to looking their best after a long time of being hidden. Here’s how I did it.

Removing Paint from a Victorian Tiled Floor

To remove the layer of paint from the surface of the tiles, I needed to use a solvent remover product specifically designed to remove paints, this was applied liberally to the affected area and left to dwell.

While the solvent remover was working its magic, I set about cleaning the remainder of the tiled area using Tile Doctor Remove & Go. Remove & Go also contains properties designed to break down solvents, as well as adhesives, along with any old sealer remaining on the tiles. This also helped to lift away any trapped dirt.

I then scraped off the top layer coat of paint and was left with a grey undercoat. To lift this out of the tiles and grout I used Remove & Go in combination with a steamer. The heat of the steamer helped to strip away the excess paint, making removal a much easier process.

Victorian Floor Restoration Putney During Paint Removal

Sealing a Victorian Tiled Floor

After leaving the area to dry for a full five days, I returned to the property to reseal the tiles.

My choice of sealer was Tile Doctor Seal & Go, which is a water-based blend of acrylic polymers designed to provide both a stain resistant surface seal and a long-lasting low-sheen finish. It is suitable for use on most kinds of unsealed, porous surfaces, including Slate, Quarry and Sandstone but works really well on Victorian tiled floors.

Victorian Floor Putney After Restoration

The photo below shows the before and after results of the work, with no traces of the paint covering remaining on the tiles. It is a wonder why someone would choose to cover up such a fantastic Victorian patterned floor, but needless to say my client was very happy with what is for all intents and purposes a brand new feature for their property.

Professional Tile Restoration of a Victorian Tiled Floor in Surrey

Victorian Tiled Floor Covered by Paint Restored to New in Putney Read More »

Terrazzo Flooring Redhill Church Before and After Restoration

Terrazzo Tiled Flooring Restored at a Church in Redhill

1 Comment / Reigate Tile Cleaning, Terrazzo Floor Cleaning, Work History / Hugh Mcleod

Every so often I will get the chance to undertake tiled flooring restoration work in public buildings, and late last year I was asked to clean and seal a Terrazzo floor at a church in Redhill. The floor wasn’t in great condition; not only was it suffering from a significant amount of dirt due to a lack of proper maintenance, but it was also marked by several cracks. Overall, the appearance of the floor was very displeasing and the church was keen to have me in to complete some repairs, along with a deep clean and seal.

Terrazzo Flooring Redhill Church Before Restoration

Terrazzo Flooring Redhill Church During Crack Repair

Cleaning and Burnishing a Terrazzo tiled floor

Upon initial inspection of the floor, I was unable to say for certain whether there was any old sealer remaining on the tiles so to ensure it was removed I began the cleaning process by applying a layer of Tile Doctor Remove & Go, which is a powerful cleaner/stripper designed to both break down old layers of sealant and lift out any ingrained dirt.

I then gave the floor a rinse with water to remove any excess cleaning product, before moving onto a different cleaning process, known as burnishing. Burnishing involves polishing the surface with to achieve an aesthetically pleasing sheen finish. The Tile Doctor burnishing system consists of four diamond encrusted burnishing pads with different levels of grit.

Terrazzo Flooring Redhill Church Part Cleaned

I began by applying a Coarse burnishing pad, before working my way through the system with Medium, Fine and finally Very Fine pads to achieve a very refined, high quality polished finish, you need to use a little water to help lubricate the burnishing and you need to rinse the floor after each pad to remove the slurry.

Terrazzo Flooring Redhill Church Cleaning in Progress

Terrazzo Flooring Redhill Church During Burnishing

Once the floor had been allowed to dry completely following both cleaning processes, I set about filling the cracks in the tiles with two part resin stone filler.

Terrazzo Flooring Redhill Church Crack Filled

Then, once the filler had dried, I re-polished the floor using only the extra fine burnishing pad, focusing my attention along the crack lines. This really helped to reduce the evidence of cracks and left instead a smoothed surface.

Sealing a Terrazzo tiled floor

The final stage of the restoration involved sealing the Terrazzo tiles with Colour Grow, which is Tile Doctor’s colour intensifying sealer that impregnates the stone seeping into its pores to provide protecting the floor from within with a robust seal capable of withstanding the high amount of traffic experienced by church floors. The last step was to buff the entire area with a soft white buffing pad.

The church was very pleased with the results, especially that they were able to show it off for last year’s Remembrance Sunday and left the following comment on the Tile Doctor feedback system:

“Many thanks for the work on our Terrazzo floors. It’s only when you see the before and after that you realise how grubby they had become. We have had loads of complimentary comments as to how good they look. Bill Bailey was a very personable and professional contractor who put himself out to work around our requirements and others working in the buildings at the same time. More than happy to recommend the company and Bill personally. Many thanks for a job well done.”

Professional Restoration of a Cracked Terrazzo Church Floor in Surrey

Terrazzo Tiled Flooring Restored at a Church in Redhill Read More »

Black Limestone Before and After in Wimbledon

Black Limestone Floor installation problems resolved in Wimbledon

3 Comments / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

I was recently asked to this property in Wimbledon in to see if there was anything we could do to resolve the problem with a recently laid Black Limestone tiled floor. The builders that had laid the Limestone did not cover or clean the tiles prior to sealing with an impregnating seal thereby trapping in all the dirt from the building works. They then grouted the tiles but didn’t clean the grout off the surface before putting on another two coats of sealer all of which resulted in a very poor finish.

Black Limestone Tile Showing Trapped Dirt in Wimbledon

Naturally the customer was not happy so called them back to rectify the problem and so they came back and tried to strip the sealer off with cloths and a chemical stripper. Then without rinsing the stone to remove the chemicals they added another two coats of sealer; in desperation the lady gave up with them and called me in.

Stripping the Limestone Tiled Floor

To resolve I tried all the sealant strippers available to me but couldn’t budge the mess effectively. The only other option available was to diamond grind the surface so I discussed this with the customer and she agreed to this and left me to carry on.

Initially I started with a coarse 400 grit diamond pad but even that wasn’t having much effect so in the end I had to cut back the surface using a 100 grit pad moving up to 200 grit, then 400 before finally stopping at 800. To lubricate the process you need to use a little water and then rinse away the resultant soil after each pad. If this was a polished stone surface I would have continued with finer and finer grits to restore the surface polish however these tiles were rough limestone and I needed to leave it as near to how it should be.

Black Limestone Tile Grinded with Diamond Pads in Wimbledon

Once all the Limestone had been stripped back the stone turned an uninviting grey colour, so to bring it back to black I applied two coats of Tile Doctor Stone Oil which enhanced the colour.

Black Limestone Tile Adding Stone Oil in Wimbledon

Sealing Black Limestone Tiles

I left the floor overnight to allow the Stone Oil to dry out and then returned to seal the Limestone using two coats of Tile Doctor Colour Grow which is an impregnating sealer that enhances the colour in the stone and will protect it from staining going forward.

Black Limestone Grinded and sealed in Wimbledon

When the customer saw the final result she was overwhelmed and said she felt like crying with relief, because the floor now looked how she had imagined it to be. It was a great feeling for me to know that I had solved the problems for her.

Restoring Black Limestone Tiled Floor in Wimbledon

Black Limestone Floor installation problems resolved in Wimbledon Read More »

Limestone Tiled Floor Cleaning in Leatherhead

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing, Work History / Hugh Mcleod

I was asked by a customer in Leatherhead, Surrey to clean the Limestone tiled floors that had been installed throughout the ground floor of his house. I popped round to take a look at the job and could see that the Limestone tile and grout was quite dirty; it was clear that the sealer had broken down and dirt was now becoming ingrained into the stone and grout.
The floor would need to be burnished and re-sealed to get it back to its original condition and so I provided a quote to do the work. The quote was accepted although he did ask if I could provide a couple of references from former clients; there are over 70 testimonials from past customers on my website so this was not a problem and I was happy to do so. Once he had received the references he called to book me in.

Polished Limestone Before Cleaning in Leatherhead

Cleaning Limestone Floor Tiles

My first job was to protect the walls and units before scrubbing the first area with a hot solution of Tile Doctor Pro-Clean using a rotary machine fitted with a brush head attachment. This process lifted the dirt out from the grout, the surface and any holes.

The floor was then rinsed thoroughly with clean water to remove any cleaning products and I then proceeded to burnish the Limestone tiles using a set of four burnishing pads system fitted to a rotary machine. You start with a coarse pad lubricated with a little water and this removes any remaining sealers and ingrained dirt from the stone. Any slurry is then rinsed away and you move onto the remaining medium, fine and superfine polishing pads which bring back the polished surface, again each pad needs to be lubricated with a little water which needs to be rinsed away after each pad. It was a large area so as you can imagine this took some time to apply this process to the entire floor so I focused on the Kitchen then first day and came back the second day to work on the hallway and utility room.

Sealing Limestone Floor Tiles

On the third day I came back to seal the floors using two coats of Tile Doctor Colour Grow which is a colour enhancing penetrating sealer that brings out the different shades of colour in Limestone and is designed to provide maximum stain protection on natural stone floors. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white pad.

The grout is now back to its original grey as opposed to black and the Limestone look new again, needless to say the customer was really pleased with the finish and has since recommended my services to other friends.

Limestone Floor, Cleaned, Scrubbed, Polished and Sealed in Leatherhead

Limestone Tiled Floor Cleaning in Leatherhead Read More »

Honed Travertine Tiled Floor Cleaned and Sealed in Kensington

1 Comment / Leatherhead Tile Cleaning, Travertine Tile Cleaning / TileProf

I was asked to clean and reseal this Honed Travertine flooring in Kensington, London which ran through the ground floor area and to a small area in the basement. The floor had been laid nine years prior and had only had regular washing by the housekeeper and was now overdue a deep clean and re-seal..

Honed Travertine Kensington Before Cleaning

Deep Cleaning Travertine Tiles

It was a large area so it was necessary to work in sections which had the added complication of having to move the customer’s furniture around.

With each area I scrubbed the floor with a rotary machine fitted with a medium brush head and a hot 3:1 dilution of Tile Doctor Pro-Clean. I scrubbed it in and left it for 10 minutes before scrubbing again then vacuumed it away with a wet vac. I then checked all the grout lines were clean in case the brush head had missed any.

Next I fitted a pad holder to the rotary machine and using a medium grade burnishing pad scrubbed the area again, I then followed this up with the fine grade pad to build a nice sheen on the stone to match the customers’ requirements.

Honed Travertine Kensington After Cleaning

During the cleaning process it became evident that some of the Travertine tiles had holes in them, it’s possible they had been this way when supplied but it’s also possible that they had been worn through by the use of an acidic cleaning solution. so after once the tiles were cleaned and polished I filled in the holes with a matching filler.

Sealing Travertine Floor Tiles

The next step was to seal the Travertine to protect it from future staining and for this I used Tile Doctor Colour Grow which is a colour enhancing impregnating sealer that occupies the pores in the stone. In total I had to use three coats on sealer on the stone due to its porosity. I finally buffed the floor using a white soft buffing pad; this was to take off any seal left sitting on the surface of the stone and helps to work it in.

Honed Travertine Kensington After Sealing

In total it took four days to do this job and the customer was really happy with the result and left a very nice testimonial on the Tile Doctor website.

Travertine Floor Cleaned, Polished and Sealed in Kensington

Honed Travertine Tiled Floor Cleaned and Sealed in Kensington Read More »

Removing wax from a Terracotta tiled floor in Battersea

1 Comment / Leatherhead Tile Cleaning, Terracotta Tile Cleaning / TileProf

Traditionally Terracotta tiled floors were protected using wax and this floor at a house in Battersea had been protected with a number of treatments including wax and other sealers, without a full history of the floor it’s not that easy to tell what you’re dealing with. Wax isn’t an ideal sealer as it can scratch easily which allows dirt to become ingrained and modern sealers outperform it in many ways.

Terracotta Tiles Before Cleaning in Battersea

Cleaning Terracotta Tile

To get the floor clean I started the job using a strong dilution of Tile Doctor Pro-Clean which was scrubbed into the tiles using a rotary machine fitted with a scrubbing pad. Pro-Clean is a heavy duty alkaline cleaner which can be used to remove wax residues and old sealants and being an alkaline product its safe for use on tiles. Unfortunately because there was so much old sealer and wax in the tiles it took several attempts to get the tiles clean and in the end it took five days to get them back to their natural state. Once this was done the floor was given a thorough rinse to remove any trace of cleaning product and allowed left to dry.

Terracotta Tiles Before and After Cleaning in Battersea

Sealing Terracotta Tile

Tiles need to be bone dry before sealing or it will upset the final effect of the sealer and in the end I had to wait three weeks before I was happy to start sealing, Terracotta being clay based is very porous so this is not that unusual.

To seal the tiles I used eight coats of Tile Doctor Seal and Go which is a water based topical sealer which leaves no smell as it dries and also adds a nice sheen to the floor, eight coats is not unusual for Terracotta again due to its porosity.

Terracotta Tiles After Sealing in Battersea

The customer could not believe the transformation and even though it took a lot longer than first anticipated he was really pleased, especially when he got his invoice, because he was expecting to be charged for the extra time it took to complete. I told him that once I had given him my price I do not add extras.

Terracotta Floor Cleaned and Sealed in Surrey

Removing wax from a Terracotta tiled floor in Battersea Read More »

Marble Bathroom Refreshed in Westminster

1 Comment / Leatherhead Tile Cleaning, Marble Tile Cleaning / TileProf

You may recall a job I wrote about earlier in the year concerning a Limestone tiled floor in Westminster well I’m please to say the owner of that property was so pleased with my workmanship that I was asked back to maintain the Marble tiled bathroom which included a sink unit.

Maintaining Marble Tiles

Normally with polished stone it’s necessary to burnish the floor however in this case the tiles were in good condition with no scratches in the polish, there were a few spots and marks on the tile that needed to come off and they had lost some shine however a full burnish would not be necessary.

Marble tiled floor Westminster Marks before cleaning

To remove the spots and marks I treated them first with a solution of Tile Doctor Pro-Clean diluted 4:1 with hot water. I then scrubbed them using a red buffing pad on my rotary floor machine, which took the marks away from the stone. Next I used a medium burnishing pad with a little water and followed with the fine pad and finally the ultra-fine burnishing pad to restore the shine and polish. I offered to build-up a durable polish with Tile Doctor Shine Powder however the owner was happy with the finish that had been achieved.

Marble tiled floor Westminster Marks after cleaning

Sealing Marble Tiles

Once the tiles were dry I sealed them using Tile Doctor Colour Grow which is an impregnating sealer which occupies the pores of the stone and also enhances its natural colours in the process.

Marble tiled floor Westminster after sealing

Once the floor had been done I carried out the same process on the Marble sink unit using small six inch pads with a hand polisher. All went well and as you can see from the water bubble test in the photograph below the floor is now fully sealed however there is more work to be done elsewhere in the house and the owner has now booked me in to clean all of the carpets.

Marble tiled floor Westminster water test

Marble Tile Cleaning and Polishing in Westminster, London

Marble Bathroom Refreshed in Westminster Read More »

Marble Tiled Floor Cleaned and Polished in South Croydon Restaurant

1 Comment / Marble Tile Cleaning, Merstham Tile Cleaning / TileProf

I was asked by my local Indian restaurant in South Croydon if I could improve the look of their marble tiles in the reception area of the restaurant. They had been laid several years ago and now the sealer was failing and dirt was becoming ingrained in the tile and especially the grout which had gone dark.

Marble Tiles Indian Restaurant South Croydon Before

Marble Tile and Grout Cleaning

To get the grout clean and remove the surface dirt we started with the application of a coarse grade diamond encrusted burnishing pad, the pad is used in conjunction with a little water which helps lubricate the process and it effectively cuts back the layer of grime from the surface. Rotary pads do struggle to reach into the grout lines so a medium dilution of Tile Doctor Pro-Clean which is a heavy duty tile and grout cleaner that’s safe to use on natural stone and grout was also scrubbed into the grout by hand using a stiff brush.

Marble Tiles Indian Restaurant South Croydon During Cleaning

The floor was then rinsed to remove the now dirty water and cleaning solution and we moved on to polishing the floor using a medium grade, fine and then super fine pads to build the surface shine backup. The floor was rinsed with water in-between each pad and then dried out as thoroughly as possible using large air movers.

Sealing Marble Floor Tiles

Normally I would have finished off with the application of Tile Doctor Shine Powder to give it a mirror like finish but the owner was happy with the way it looked and so once the floor had dried we moved onto sealing it with two coats of Tile Doctor Colour Grow which is an impregnating sealer that works from the inside by occupying the pores within the stone, it also enhance the colours within natural stone.

Marble Tiles Indian Restaurant South Croydon After Cleaning

The owner was over the moon with the results and has now engaged us to maintain the floor on a regular basis.

Cleaning and Polishing a Marble Tiled floor in a Surrey Restaurant

Marble Tiled Floor Cleaned and Polished in South Croydon Restaurant Read More »

Limescale on Marble Shower Tiles Addlestone

Removing Limescale from Marble Shower Tiles in Addlestone

1 Comment / Leatherhead Tile Cleaning, Marble Tile Cleaning / TileProf

I recently went the assistance of a home owner in Addlestone, Surrey who had damaged the surface of the Marble tiles in her shower by attempting to remove Limescale using a well-known household cleaning product, which unfortunately due to its acidic formula actually made the problem worse and etched the tiles.

Burnishing Marble Shower Cubicle Tiles

To remove the etching and Limescale from the Marble tiles the surface would need to be cut back and re-polished using diamond encrusted burnishing pads. For this job we used a set of six inch pads which are similar to the floor pads but smaller so they can be attached to a hand held machine and used on vertical surfaces.

To burnish the tiles a coarse pad is applied first lubricated with a little water and this removes surface deposits such as Limescale and in this case also the etching. The resultant residue is washed away and then you proceed on with the Medium, Fine and Very Fine polishing pads until the surface has been restored.

Sealing Marble Shower Tiles

Once I had finished applying the Very Fine pad I gave the tiles a thorough rinse and then dried them so they could be sealed for which I used a coat of Tile Doctor Colour Grow which is an impregnating sealer that gets into the pores of the stone enhancing the natural colours in the process.

Limescale removed from Marble Shower Tiles Addlestone

The owner was really grateful because she was thinking that they would need to be replaced which as you can imagine would have been very expensive.

Etched Marble Walls Tiles Burnished and Polished in Addlestone, Surrey

Removing Limescale from Marble Shower Tiles in Addlestone Read More »

Removing Limescale from Porcelain Swimming Pool tiles in Oxshott

1 Comment / Grout Cleaning, Leatherhead Tile Cleaning, Porcelain Tile Cleaning / TileProf

The owner of this swimming pool at a large residence in the suburban village of Oxshott had put the property on the market and naturally wanted the pool area to look its best. The pool was surrounded by Porcelain tiles which are very resilient and generally a good choice for a swimming pool surround, additionally the slate effect tiles in this post had a riven surface which would make them less slippery than the highly polished variety. The chemicals used in swimming pools however are quite strong and I suspect this has contributed to the build-up of Limescale on the surface of the tiles.

Cleaning Porcelain Tiles

The first job was to give the tiles a deep clean and this was done by scrubbing in Tile Doctor Pro-Clean diluted 1 part cleaner to four parts hot water using a black scrubbing pad fitted to a rotary machine. Once scrubbed the soiled cleaning solution was removed using a wet vacuum and the tiles given a thorough rinse. There were a lot of tiles to clean and naturally care has to be taken to avoid getting any cleaning solution in the pool.

Porcelain Pool Surround Oxshott Before Cleaning

After rinsing the tiles were dried with the assistance of an air mover so we could get an idea of what other remedial work would be required and in this case it became clear where the areas with Limescale staining were.

Porcelain Pool Surround Oxshott During Cleaning

Removing Limescale from Porcelain Tiles

To remove the Limescale each stain was spot treated using Tile Doctor Grout Clean-up which is a strong acid based cleaning product normally used to remove grout smears from tiles but also equally useful at dealing with mineral deposits such as Limescale. You have to be very careful with acids on tiles, especially natural stone so once it had done its job the tiles were thoroughly rinsed and the whole floor rinsed again once we have completed everything.

Porcelain Pool Surround Oxshott After Cleaning

When we had finished the client couldn’t believe the transformation we have managed to achieve.

Deep cleaning Porcelain pool surround tiles in OxShott, Surrey

Removing Limescale from Porcelain Swimming Pool tiles in Oxshott Read More »

Limestone tiled floor Westminster Before and After

Limestone Kitchen and Hallway floor Cleaned and Sealed in Westminster

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

Details below of a Limestone Tiled Floor that I recently cleaned and sealed at a residence in Westminster in the heart of London. The tiles were not looking the best and after deciding to do something about the owner searched the internet for a solution saw my website and emailed to book me in 2 months before.

Limestone tiled floor Westminster Before Cleaning

Cleaning a Limestone Tiled Floor

I arrived on site at the agreed time and decided to scrub the floor first using a hot 4:1 dilution of Tile Doctor Pro-Clean which is a heavy duty alkaline cleaning product specially designed for cleaning stone floors. This was left to dwell for a while and then agitated using a rotary machine fitted medium brush head. The soiled solution was then removed using a wet vacuum and the floor was then rinsed down with fresh clean water. Doing this removed a lot of dirt, that was ingrained in the stone, and by using the brush it got into the recesses of the grout, once I had done this the floor looked great but I could see it would still needed to be burnished to restore the original appearance.

Limestone tiled floor Westminster Initial Clean

Burnishing Limestone Floor Tiles

We used a set of diamond encrusted Burnishing Pads fitted to a rotary buffing machine to polish the Limestone floor. These pads are ideal for restoring the shine on hard stone surfaces such as Limestone, Travertine and Marble, the come in a set of four and you start with the Coarse pad together with plain water and this cuts through and removes surface grime and any surface seal. You then progress through the Medium, Fine and Superfine polishing pads one to achieve a high polish.

Sealing Limestone Tiles

The floor was left to dry and I returned a couple of days later to seal it using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer that brings out the colours in natural stone, finally buffing the floor using a soft white buffing pad.

Limestone tiled floor Westminster After Cleaning

The lady was really pleased with the result and left a nice testimonial on the tiled doctor website, she has also booked me in to sort out two bathroom floors (one Marble and one Limestone) and she has also booked me in to carry out the cleaning of all her carpets.

Limestone Tile Cleaning and Polishing in Westminster, London

Limestone Kitchen and Hallway floor Cleaned and Sealed in Westminster Read More »

Travertine Tiled Floor Diamond Polished in Surbiton

1 Comment / Leatherhead Tile Cleaning, Travertine Tile Cleaning / TileProf

I recently carried out a clean and diamond polish of a Travertine tiled floor in Surbiton for a customer who had been fed up with the floor since she and her husband had moved in 2 years ago. The floor was the last job on their list of things to be done and they wanted to make sure that it was done properly as unfortunately in the past they have fallen prey to unscrupulous tradesmen who had not lived up to expectations.

When I was asked to quote I explained what I would do and showed pictures of previous work, and also my Trustmark Accreditation. They had also researched my work through my website and through the work history where there are lots of examples of Travertine tiles I have worked on in the past. I received the work order the next day and booked the job in for three weeks after.

Stripping and Polishing Travertine Tiles

I arrived at the agreed date and time and was pleasantly surprised to see that they had put sheeting around all of their kitchen units and skirting so all I had to protect was the wooden flooring next to the travertine.

Travertine Floor Surbiton Before Cleaning

My first job was to scrub the floors Using Tile Doctor Pro Clean to get rid of any ingrained dirt and clean the grout, the soiled cleaning solution was then removed using a wet vacuum and we moved onto burnishing the stone. This is done using a rotary scrubbing machine fitted with a coarse diamond encrusted burnishing pad and a little water began to strip off the old dirt and seal from the floor, the resulting slurry was then removed using a wet vacuum. The burnishing pads come in a set of four so once we were done with the coarse pad we moved on to the Medium pad which is the first step in the polishing process.

At this point I could see more work was required to improve the grout which was done using a combination of pressurised steam, more Tile Doctor Pro-Clean and a stiff brush. Once I had removed all the dirt and old seal from the grout I went on to the next stage of polishing and used the fine pad finally moving on to the extra fine pad to give the floor that extra deep shine.

Sealing Travertine Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Colour Grow which is a colour enhancing impregnating sealer designed to provide maximum stain protection on natural stone floors whilst bringing out the colour in the stone. After the second coat was applied I waited 10 minutes before buffing any excess residue with a white buffing pad.

I offered the customer the option of creating a higher shine by applying Tile Doctor Shine Powder to give it a mirror polish but she declined as she was more than happy with the finish. Overall the floor came out really well and I found it quite a humbling experience as she was constantly saying thank you due to the fact that she had been messed about by previous contractors so was quite relieved to find someone who could actually do the job properly.

Travertine Floor Cleaned, Polished and Sealed in Surbiton

Travertine Tiled Floor Diamond Polished in Surbiton Read More »

Victorian Tiled Floor Balham Before and After

Restoring a Victorian Tiled floor hidden under Carpet in Balham

1 Comment / Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

This post is from a house in Balham where the owner was doing some renovation work and after deciding to change the flooring in the hallway they discovered an original Victorian tiled floor. They planned to restore the floor unfortunately however their builders did not listen and didn’t bother to put down any protection when decorating leaving it in a worse condition than when they found it.

Victorian Tiled Floor Balham Before Cleaning

Cleaning the Victorian Tiled Floor

To initially clean the floor I put down a 50/50 mixture of Tile Doctor Pro-Clean and Nanotech Ultraclean diluted with four parts water; this creates a powerful alkaline cleaner that is safe to use on tiles and contains tiny abrasive particles to cut through the grime. This solution was left to dwell on the tile for twenty minutes before being agitated using a rotary machine fitted with a black scrubbing pad. This action did well to deep clean the tiles and remove dirt but there was still plenty of other problems to deal with including paint from the decorating and glue from the carpet.

To remove the glue and paint I treated the surface with Tile Doctor Remove and Go which as its name suggest is designed to remove coatings from the surface of tiles without damaging them. Working in sections the product was left to dwell for forty minutes on the surface of the tile before being worked in by hand into the glue and paint. Once it had all been removed I gave the whole floor a scrub with Grout Clean-Up to remove grout from the surface of the tile and this brightened up the colours. Last step was to give the floor a thorough rinse down using clean water, this is quite important and you need to ensure any trace of product has been removed before sealing. The water was removed using a wet vacuum which literally sucks the water off the floor and reduces drying times, the floor was still fairly damp at this stage so we called it a day leaving an air blower in place to help the floor to dry overnight.

Sealing Victorian Tiles

When I came back the next day I decided to seal the tiles using Tile Doctor Colour Grow which is an impregnating sealer that penetrates into the pores of the tile blocking any dirt from getting in and making the tiles easier to clean.

Victorian Tiled Floor Balham After Cleaning

Two coats were sufficient and Colour Grow also brings out the colour in the tile improving its look, certainly my customer thought so as all they could say was:

“AMAZING I didn’t think it was possible to get like this.”

Victorian Floor Restoration in Balham

Restoring a Victorian Tiled floor hidden under Carpet in Balham Read More »

Limestone Tiled Kitchen Floor Cleaned and Polished in Knightsbridge

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

Details below of a Limestone Tiled Floor we cleaned and polished in the kitchen of a flat in Knightsbridge, the customers were waiting to move into their new home and the kitchen floor was dirty, especially after they had some new tiles fitted and looked out of place.

They had other companies in to quote but were not impressed by their knowledge of how to clean the floor, and one large London based company sent some people to do a test patch with completely inappropriate equipment and failed to make any difference at all. Sorting out natural stone floors is what we do for a living so and although I was unable to carry out a demo on this occasion I managed to get the job by answering all their questions in detail setting realistic expectations without promising the earth and showed them pictures from a portfolio of work we had done before.

Stripping and Polishing Limestone Floor Tiles

Before starting to clean the floor we removed the plinths from the kitchen units and then using a rotary scrubbing machine fitted with a coarse diamond encrusted burnishing pad and a little water began to strip off the old dirt and seal from the floor, the resulting slurry was then removed using a wet vacuum.

The burnishing pads come in a set of four so once we were done with the coarse pad we moved on to the Medium and then Fine pads again with a little water until the floor was polished. The Next step was to use Tile Doctor Pro-Clean along the grout lines with a stiff brush to get the grout clean as well.

To bring up the polish on the Limestone tiles the last “Very Fine” pad was fitted to the rotary machine and run over the floor to buff it to a nice shine.

Sealing Limestone Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer designed to provide maximum stain protection on natural stone floors whilst bringing out the colour in the stone, this was followed with a final buff with a soft white pad.

The customers were really pleased with the finish and pleased that they chose a Tile Doctor to do the work. I should mention that they were not expecting to be able to see the new and the old tiles blend and were really happy that we could achieve this for them.

Limestone Floor Cleaned, Polished and Sealed in Knightsbridge

Limestone Tiled Kitchen Floor Cleaned and Polished in Knightsbridge Read More »

Limestone Tiled Floor Cleaned and Polished in Fulham

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

This Limestone tiled floor was installed at a property in Fulham, I was asked round to quote for cleaning the floor and whilst I was there I did a patch test. The test worked very well and the owner couldn’t believe that the grout was actually white not dark grey.

Cleaning Polished Limestone Floor Tiles

The first step was to give the floor a quick sweep to remove any surface grit etc. Before starting the burnishing process which we use on hard stone surfaces such as polished Limestone to clean and bring up the shine on the floor. The burnishing pads and encrusted with diamonds and come in a pack of four consisting of Coarse, Medium, Fine and Very Fine 17” pads. I started with a coarse pad which removes sealers and dirt from the floor, a little water is added to lubricate the process.

Limestone Floor Fulham Before Cleaning Zoom 2

Limestone Floor Fulham Before Cleaning 3

Once we had finished with the coarse pad the grout was cleaned up using Tile Doctor Pro-Clean diluted 1 part cleaner to 4 parts water. The solution was then scrubbed into the grout with a stiff hand brush until it was clean. The floor was then rinsed with clean water to remove any cleaning products and we then continued with the remaining burnishing pads applied in order with Medium, Fine and Very Fine until the floor was thoroughly cleaned and polished. We left for the day at this point to allow the tiles to dry overnight.

Sealing Limestone Floor Tiles

The following day we returned to seal the floor using two coats of Tile Doctor Colour Grow which is a great sealer for natural stone such as Limestone as it works to lift the colours out of the stone. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white polishing pad.

Limestone Floor Fulham After Cleaning Sealing 5

Limestone Floor Fulham After Cleaning Sealing 6

The customer was really pleased with the result and couldn’t believe that the floor could look so good.

Limestone Floor, Cleaned, Scrubbed, Polished and Sealed in Fulham

Limestone Tiled Floor Cleaned and Polished in Fulham Read More »

Old Encaustic Floor Fulham Before and after Restoration

Old Encaustic Tiled Floor Restored in Fulham

1 Comment / Encaustic Cement Tile Cleaning, Leatherhead Tile Cleaning / TileProf

I had an inquiry from a client in Fulham, who was representing the residents of an old building. The building had recently undergone redecoration and in the hallway, they had removed a thirty year old carpet to discover an original encaustic tiled floor underneath which turned out to be 102 years old.

Old Encaustic Floor Fulham Before Cleaning 1

Old Encaustic Floor Fulham Before Cleaning 2

As you can see from the photographs the floor was extremely dirty and covered in lots of glue and paint from the carpet and decorations. Naturally they were keen to have it restored and brought back to life. Given the condition of the tile and the age I to set their expectations and told them that although I was confident of making a big difference to the floor I couldn’t give any guarantees. I gave them my quotation and although it was slighter higher than what they had I mind, it was still less than other quotations that they had received and were also considering the option of replacing the carpet.

After a couple of days I received a call asking me to go ahead with the work and I booked it in.

Encaustic Tiled Floor Cleaning

My approach to the job was to initially spray a mixture of Tile Doctor Remove and Go combined with Tile Doctor NanoTech UltraClean which creates a powerful tile safe coatings remover with tiny abrasive particles that aid the cleaning process.

I left this to dwell on the tile for about fifteen minutes before scrubbing it in using a black scrubbing pad on my rotary machine. This approach removed some glue and a lot of old grime so I then sprayed down more Remove and Go and also used a steamer to loosen the remaining glue and paint. This process was repeated a section at a time until at the end of the day I gave the whole are a thorough rinse before packing away my equipment and leaving it to dry.

Encaustic Tiled Floor Sealing

I returned three days later and carried out a test with my moisture meter to make sure that the floor was dry enough to seal. The meter confirmed it was dry so I then sealed the floor using two coats of Tile Doctor Colour Grow which is an impregnating sealer that really brings out the colour in the tiles.

Old Encaustic Floor Fulham After Cleaning 3

Old Encaustic Floor Fulham After Cleaning 4

And as you can see the floor is transformed and now I have some happy residents who are really pleased that they opted to have the old floor cleaned instead of replacing the carpet. Not to mention that restoring such an original feature has probably added value to their investment as well.

Old Encaustic Floor Fulham Before and after Restoration 5

Original Encaustic Tiled floor cleaned and restored in Fulham

Old Encaustic Tiled Floor Restored in Fulham Read More »

300m2 Marble Tiled Floor Cleaned and Polished in Oxshott

1 Comment / Leatherhead Tile Cleaning, Marble Tile Cleaning / TileProf

Following on from a referral from a Property Management company I paid a visit it to this palatial property in Oxshott which had approximately 300m2 of Marble tiled flooring that they wanted cleaning and re-polishing, my initial quotation to do this mechanically was too high so I offered an alternative using diamond encrusted burnishing pads which reduced the cost significantly. I didn’t receive an answer so I thought that was the end of it however five months later I got an email asking me to carry out the works.

Marble Tiled Floor Polishing

This was a very large area so we had two men working with burnishing pads in 10 metre sections. The pads come in a set of four; you start with the coarse pad together with a little water and this cuts through and removes surface grime and any surface seal. You then progress through the other finer pads one by one until you get to the final polishing pad which provides a high polish.

Fortunately there were not many stains and the ones that were there came out quite easily. When we had completed a room using this system we then applied Tile doctor Shine powder which is a crystallising power worked into the floor using a white buffing pad and a little water; it adds an extra level of deep shine to the marble floor giving it that extra wow factor together with a tough durable finish, we did this working 1 m2 at a time.

This whole process took five days to complete and when we had finished the client came to inspect it with the homeowner. She was delighted with the final finish and has said that she will be recommending us to all her friends and clients. This is also great for the property manager because it has given him a good reputation for providing a trustworthy and highly skilled contractor for the works. Also he has promised us further work from his other clients including a job to carry out the external stone cleaning works for the same client.

Cleaning and Polishing a Large Marble Tiled floor in Oxshott, Surrey

300m2 Marble Tiled Floor Cleaned and Polished in Oxshott Read More »

Applying Anti Slip Treatment to Porcelain tiles in Wimbledon Office

1 Comment / Leatherhead Tile Cleaning, Porcelain Tile Cleaning / TileProf

We were contacted by a builder who had recently laid Porcelain Tiles in an office reception in Wimbledon. Although he has laid this type of tile in various art galleries around London without problem, in this particular lobby which is situated next to a shopping centre the tiles were extremely slippery and the facilities manager wanted the tiles changed at the expense of the builder.

Antislip Application Porcelain Tile Wimbledon

Obviously this would have been an expensive option and so the builder contacted Tile Doctor for help. Initially he had considered having a member of his team apply the treatment however he realised that as a Tile Doctor applicator we had been trained to apply the treatment properly and this gave the facilities manager confidence it would have been applied to the correct standard so we were awarded the work and asked to carry it out on a Sunday when the building would be empty.

Applying the Anti-Slip Treatment

We arrived at the agreed time and were let in by the shopping centre security team. The area we were treating was around 25m2 so decided to work in 5m2 sections first cleaning the tile using the first stage Ant Slip product worked into the tile with a rotary floor machine fitted with a polypropylene brush head and then removing with a wet vacuum followed by rinsing with clean water.

We carried on with this process until the whole floor was done and let it dry before going onto the next stage to apply the Anti slip (stage two) and leaving for between 3 to 5 minutes before applying the stage three which locks in the Anti Slip.

The Anti Slip product is invisible to the eye however it’s very easy to test it’s been applied, all you need to do is wet the tile as the product only activates when it’s wet.

When we had finished the whole floor we then tested it again just to make sure that everything worked well we cleared away all the tools making sure we left the area tidy and safe and locked the building up.

The Job took us one night and the customer is now recommending us to all other sites that have had these tiles fitted.

Preventing slips and trips on Porcelain Tile in a Wimbledon Office

Applying Anti Slip Treatment to Porcelain tiles in Wimbledon Office Read More »

Victorian Tiled Hallway Restoration in Balham

1 Comment / Leatherhead Tile Cleaning, Victorian Tile Cleaning / TileProf

Set of photographs here from a Victorian Tiled floor for a customer in Balham, South London. They had found the floor under an old carpet, and wanted to restore it. Unfortunately their builders did not listen and didn’t bother to put down any protection when they painted, as a result there was paint everywhere, I’ve include a detailed photograph below so you can see for yourself what a state the floor was in.

Cleaning the Victorian Floor Tiles

Initially the floor was cleaned using a dilution of Tile Doctor Pro-Clean mixed 50:50 with NanoTech UltraClean which had been left to dwell for 20 minutes before being agitated using a rotary machine fitted with a buffing pad. I used a wet vacuum to remove the dirty cleaning solution and then realising something more powerful would be required to shift the stubborn stains and paint marks. To rectify this I applied a Tile Doctor Remove and Go which is a coatings remover and left it to dwell on the Victorian tile for forty minutes before applying plenty of elbow grease. This did the trick to remove the paint and glue etc. so I worked across the floor in sections applying the same treatment until the floor was completely clean.

Once it had all been removed I gave the whole floor a scrub with Tile Doctor Grout Clean-Up and this brightened up the colours and finally I gave the floor a very thorough rinse with clean water to remove any remaining cleaning product that might have an adverse effect on the sealer. I left the floor to dry over the weekend and returned on the following Monday to seal it, but first I carried out a couple of repairs because some of the tiles were loose so I reset them in cement.

Sealing Victorian Tiled Floor tiles

On my return I sealed the floor using two coats of Tile Doctor Colour Grow which is a penetrating sealer that provides maximum stain protection whilst bringing out the colour in the stone.

All the customer could say was AMAZING I didn’t think it was possible to get like this.

Victorian Floor Cleaned and Sealed in Balham, South London

Victorian Tiled Hallway Restoration in Balham Read More »

Quarry Tiled Floor Cleaned and Sealed in Ashtead

1 Comment / Leatherhead Tile Cleaning, Quarry Tile Cleaning / TileProf

A while ago I was asked to quote to clean up an old quarry tiled floor in a converted barn in Ashtead. Whilst I was there I carried out a test patch for the lady to show what the results would be; she had said that if she wasn’t satisfied she was going to replace the floor so she must have met her expectations as a week later we were given the go ahead to carry out the work.

Cleaning Hallway Quarry Tiles

Fortunately for us they had recently removed the old kitchen and scheduled us after to clean the quarry tiles before completing the decorating and refitting a new kitchen. We cleaned the tiles using a mixture of Tile Doctor Pro-Clean diluted 1:4 parts with water and Nanotech Ultraclean which adds tiny abrasive particles into the cleaning solution. Normally I would work this into the floor using a black scrubbing pad however the floor was very uneven so I used a medium nylon brush on my rotary machine instead, this had the added advantage of reaching into the grout as well. I should mention we thoroughly rinsed the floor as we went along using a wet vacuum to remove the soiled solution. It took two of us two days to scrub the areas that had to be done and we had a blower running to help dry out the floor.

Sealing Hallway Quarry Tiles

We returned three days later and carried out moisture test to ensure the floors were dry and ready to be sealed. The Quarry tiles were then sealed them with five coats of Tile Doctor Colour Grow which is an impregnating sealer that reaches into the pores of the tile and lifts the natural colours. The owner was extremely happy with the floor and couldn’t wait to have her new kitchen installed to see how it would look.

Old Quarry Tiles Restored in Ashtead, Surrey

Quarry Tiled Floor Cleaned and Sealed in Ashtead Read More »

Applying Ant-Slip to a shiny Porcelain Patio

1 Comment / Leatherhead Tile Cleaning, Porcelain Tile Cleaning / TileProf

Last week we were asked to carry out a demonstration of our AntiSlip Treatment for a lady in Ashtead Surrey. She has white shiny Porcelain tiles laid on a patio area and when they get wet they are really slippery and dangerous and she was especially concerned about young children hurting themselves. We carried out a test patch for her and asked her to see if she could slip, not only did she try, but her gran and mother-in-law also tried and were extremely impressed. I left her with our quotation so she could discuss it with her husband. The next day I received a call asking me to go ahead and carry out the works.

Applying the Anti-Slip Solution

When applying this treatment it is vital that you follow all the guidelines and times for the different types of stone. It is a 3 stage application, the first is the primer which is mixed 4 : 1 which we scrubbed into small areas of about 6m2 at a time, when scrubbing we used a brush head on our rotary scrubbing machine which has the added advantage of cleaning the tiles.

Shiny Slippery Porcelain Tiles in Ashtead26

After about 5 minutes of scrubbing using a scrubbing pad we then vacuumed it all and left the tiles to dry and because we were outside in the sun it didn’t take long to dry. The next stage is to apply the Antislip treatment and for this we used a flat mop and for these type of tiles we needed to leave it to dwell for between 3 and 5 minutes, but we had to make sure that it did not dry in.

After the dwell time the 3rd stage is to scrub in another solution of the primer, but this time it locks in the Antislip. When you are scrubbing this stage you can feel the treatment working. Once we have completed this stage we vacuum it all up then rinse the area with fresh water to remove any residues.

Applying Anti Slip to Shiny Slippery Porcelain Tiles in Ashtead33

The complete area was around 50m2 and luckily the treatment package covered this area. In all the application took two of us around five hours to complete and after clearing our equipment away we then put all the garden furniture back in place.

We returned the next day because the customer also asked us to clean their driveway and the patio area was wet because of rain, but it was great to walk on and I did not slip at all.

Shiny Slippery Porcelain Tiles in Ashtead41

The customer was really happy, because if the treatment hadn’t worked her only other option would have been to rip up the tiles and replace them at a cost of thousands and to make things even better for her, this treatment will last around 4 years before she needs to have it re-applied.

Preventing slips and trips on shiny porcelain patio tiles

Applying Ant-Slip to a shiny Porcelain Patio Read More »

Slate Tiled Floor restored to a natural finish in Balham, South London

1 Comment / Leatherhead Tile Cleaning, Slate Tile Cleaning / TileProf

This beautiful slate tiled floor installed in the kitchen and hallway of a house in Balham London; I was asked by the owner if we could restore the floor following some work that had been carried out by a builder who had failed in his attempts to remove the old seal. To instill confidence that we could complete the work we carried out a demonstration on a small test area which was enough to prove that money would not be wasted and we were booked for the job, we even agreed to clean the floor on Sunday and seal it on the Monday so it would be ready in time for visitors who were due on the Wednesday.

Cleaning slate Floor Tiles

We cleaned the floor using Tile Doctor Pro-clean which is an alkaline cleaner safe to use on natural stone such as Slate; it’s very good at removing general dirt, grime and even grease. Next step was to remove the remaining sealer using Tile doctor Remove & Go which was applied to a small area at a time. I scrubbed the product into the slate and left it on the surface for a further hour making sure not to let the area dry out which temporarily made it look really dark (see photo below). Finally I gave the floor a through rinse to make sure that no chemical remained on the stone before sealing and then left for the evening.

Sealing Slate Floor Tiles

The next day I checked the floor was dry using a moister meter which thankfully it was and then started to seal using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer design to provide maximum stain protection on natural stone floors whilst bringing out the deep colour in the stone and providing a natural matt finish.

My customer was really happy with the results and left a nice testimonial on the Tile Doctor website, she has also booked me in to clean her driveway next month.

Slate Floor Cleaned, Stripped and Re-Sealed in Balham, South London

Slate Tiled Floor restored to a natural finish in Balham, South London Read More »

Limestone Tiled Kitchen Floor Cleaned and Polished in Fulham

1 Comment / Leatherhead Tile Cleaning, Limestone Tile Cleaning and Polishing / TileProf

Beautiful Limestone tiled floor installed in the kitchen of a house in Fulham, the owner was keen to have the floor cleaned and re-polished; Limestone is a very hardwearing material but does need an occasional professional polish to keep it looking its best.

Cleaning Limestone Floor Tiles

The floor was given a quick wash with Tile Doctor Neutral Cleaner in order to remove any surface grit and then cleaned using a set of Burnishing pads fitted to a rotary machine. The burnishing pads come in four different colours and you work your way through them starting off with the red pad with a little just water and then carry on with the white pad and then the yellow pad until the floor is thoroughly cleaned. Next step was to use Tile Doctor Pro-Clean along the grout lines with a stiff brush to get the grout clean as well. To bring up the polish on the Limestone tiles I used a green polishing pad which is the last in the set of the four burnishing pads.

Sealing Limestone Floor Tiles

Once the floor was dry we set about sealing it using two coats of Tile Doctor Colour Grow which is a colour enhancing sealer designed to provide maximum stain protection on natural stone floors whilst bringing out the deep colour in the stone. The last step was to buff the floor to a nice shine with a rotary machine fitted with a white pad.

This job took me two days, and the owner was extremely happy with the results and said it looked better than when it had first been laid eight years ago.

Limestone Floor Cleaned, Polished and Sealed in Fulham

Limestone Tiled Kitchen Floor Cleaned and Polished in Fulham Read More »

Marble Wall and Floor Tile Refresh in Woking

1 Comment / Leatherhead Tile Cleaning, Marble Tile Cleaning / TileProf

This job was to refresh the Marble tile installed in a house in Woking. There were a number of different marble tiles installed on the wall and floor including two shower cubicles, a bathroom floor, a small cloakroom floor and the kitchen floor; the pictures below show before and after photographs for each job.

Cleaning a Marble Tile Shower Cubicle

I started with the shower cubicles using Tile Doctor Oxy-Pro which is a specific product for cleaning showers and comes with a spray attachment that mixes the cleaning agent with air making it lighter and helping it stick to vertical surfaces. This was left to dwell on the surface for a while and then the tiles were scrubbed before being rinsed down. This action not only cleaned the dirt and soap scum off the tile it also got rid of some mould that had started to grow.

In one shower there was a build-up of limescale on the wall so to get rid of this I used a little Tile Doctor Grout Clean-up, this product is usually for removing grout smears from tile however it’s also good at removing most types of mineral deposits such as Limescale, you do have to be quick though as it’s an Acid based product I had to be quick and to thoroughly rinse because I didn’t want to damage the marble.

Marble Mosaic Bathroom floor tile cleaning

The next job was to tackle the bathroom floor which was tiled with small Marble mosaic tiles. A long time was spent cleaning and scrubbing the grout of this floor using a solution of Tile Doctor Pro-Clean mixed 50/50 with NanoTech Ultra-Clean to add tiny abrasive particles making a very effective tile cleaner. Again once the cleaning was finished cleaning the floor was rinsed thoroughly with clean water to remove any cleaning product.

Marble Kitchen floor tile cleaning

The next floor on the list was the kitchen floor, again all Marble tile; on this I used a rotary scrubbing machine fitted with a medium brush head and again a mixture of Pro-Clean and NanoTech UltraClean. The reason I used a brush head instead of a scrubbing pad is because it is a textured marble the brushes will get into the nooks and crannies, the grout was especially stained in this area and this is now much improved.

Marble Cloakroom floor cleaning

The last floor on the list to do was the cloakroom WC which was cleaned using the same method as on the bathroom floor described above using the Pro-Clean, NanoTech, and UltraClean mixture worked in with some elbow grease.

Once everything had been cleaned, and rinsed. I left it all to dry out overnight.

Sealing Marble Tiles

The following day before I sealed I checked everything just in case I had missed anything, but it was all okay. I sealed everything twice using Tile Doctor Colour Grow and checked that the tiles were properly sealed by doing a water test. When sealing you have to make sure that you don’t let the seal puddle so I buff the tiles with terry towelling and on the large areas I also buff the floors with a white buffing pad.

As you can imagine this was a very large job and when everything was eventually finished the lady said she was really happy and couldn’t believe how the tiles had come out, she even had her neighbours round to see how it all turned out and they were all suitably impressed.

Multiple Marble Tile Wall and Floor Tiles cleaned in Woking, Surrey

Marble Wall and Floor Tile Refresh in Woking Read More »

Resolving Sandstone Flagstone issues in Clapham

1 Comment / Leatherhead Tile Cleaning, Sandstone Tile Cleaning / TileProf

Details below of a Sandstone floor installed in the Kitchen of a house in Clapham, South London. The client had not been happy with the floor since it had been installed because the tiler hadn’t applied the seal correctly. The owner had also had a quote from a stonemason who had recommended grinding off the top later of stone. I explained that that would not be necessary and went on to explain the process to restore it. As it turns out my quote was £500 cheaper that the Stone mason but I was confident I could get as good a result and the customer could see I knew what I was talking about and gave the job to me.

Sandstone Tile Cleaning

I began work on the floor using a coarse diamond burnishing pad fitted to a rotary scrubbing machine with a little water. I slowly scrubbed the floor in small areas and removed the old sealer from the whole tile. The next step was to tackle the grout which was done by applying Tile Doctor Pro-Clean worked in along the grout lines using a stiff grout cleaning brush. After this the pad was replaced on the rotary machine with a medium brush head and the floor was given a good scrub followed by rinsing thoroughly with fresh water.

At this stage it was evident that a couple of stubborn areas were still in need of attention due to the old sealer still being present so Tile Doctor Remove and Go was applied which is a strong sealer stripper and left to dwell for around 40 minutes before being scrubbed in and washed down again.

I can recommend a Wet Vacuum at this point as they are great at removing liquids from floors; at this point I left for the day to allow the floor to dry overnight ready for sealing the next day.

Sandstone Tile Sealing

Then next day when I returned I checked to make sure the floor was dry and ready to seal, there were a couple of little patches I needed to redo and once they were rinsed I dried them using my heat gun. I then sealed the floor with four coats of Tile Doctor Colour Grow and when the last coat had dried I demonstrated to the customer that it was fully sealed using a water test.

The client was really pleased with the results and that I had saved him so much money and left the following comment on our feedback system.

“Bill was great and worked hard to restore and protect the floor. We’re very pleased. There has been some accidental damage outside which I’m happy we’ll sort.
Ian Blandford, Clapham”

Sandstone Tiled Floor Cleaned and Sealed in South London

Resolving Sandstone Flagstone issues in Clapham Read More »

Quarry tiled floor restoration in Grove Park, South London

1 Comment / Oxted Tile Cleaning, Quarry Tile Cleaning / TileProf

I recently completed this Quarry Tile restoration work for a young couple in Grove Park, South London. They were refurbishing their property and wanted to keep as much of the original features that they could. In the kitchen they had the original quarry tiles and had attempted to clean the floor themselves but we’re unsuccessful. I quoted for the job and took time to explain the process and which products I would be using.

They contacted me a couple of days later to let me know that they wanted me to carry out the work which was gratifying as I had put a lot of time into the quote. Turns out I got the job because they could see I knew what I was talking about giving them confidence I could do the work and another company had quoted twice the price I gave them and didn’t even pop round to carry out a site survey.

Cleaning Hallway Quarry Tiles

I turned up at the agreed time and set about by cleaning the floor with a mixture of Tile Doctor Pro-Clean and NanoTech UltraClean which combine well together to produce a very effective cleaning product that is safe to use on tile and stone. The solution was worked into the floor using a rotary scrubbing machine fitted with a black scrubbing pad; after a while the soiled solution was removed using a wet vaccum and the floor was given a thorough rinse with clean water to see what I had left to deal with.

What was left was a mixture of paint, grease and sticky residues from old carpet tape and if that wasn’t enough there were limescale deposits. To tackle this a stronger product was required so I laid down Tile Doctor Remove and Go and left it to dwell on the tile for about 45 minutes which was sufficient to break down the stubborn marks and allow for them to be scrubbed out. Remove and Go is a strong coatings remover which as its name suggests should remove just about anything and with the exception of the limescale it lived up to its name.

I think it’s a fair statement to say that Tile Doctor have a product to treat every problem and to remove the limescale I used Tile Doctor Grout Clean-Up which is an acid based product usually used to remove excess grout but it’s also effective on the removal of mineral deposits; needless to say it removed the limescale without a problem. You do have to be very careful when using strong products like these on tile so I only left it on the floor long enough to do the job.

The last step was to fit a brush head onto my rotary floor machine and gave the floor a thorough rinse neutralising the floor and making sure that all trace of cleaning products were removed. Once I had finished I locked up the house and left the floor to dry for several days.

Sealing Hallway Quarry Tiles

When I returned I first checked that the floor was dry enough to seal using a moisture meter. The floor was dry so we started the process of sealing the floor with Tile Doctor Seal and Go, the Quarry Tiles were very porous and it tool seven coats of sealer before the tiles were completely sealed. Seal and Go was chosen as the customer wanted liked the low sheen finish this sealer provides whilst also offering excellent stain protection.

The owners were absolutely delighted with the results and they put in a fantastic review about me on the Tile Doctor website.

“Bill Bailey provided an extremely professional and high quality service from first point of contact to end result. He took time to assess the tiles to be cleaned and approached the job with a genuine commitment to get it right and achieve the best possible results. He carefully explained all the processes involved and was able to answer all our questions and provide advice. We would not hesitate to recommend him very highly. Gemma, London”

Quarry Tile Renovation in Grove Park, South London

Quarry tiled floor restoration in Grove Park, South London Read More »

Travertine Tiled Kitchen floor in Mitcham

1 Comment / Leatherhead Tile Cleaning, Travertine Tile Cleaning / TileProf

I was recently asked to visit a customer with a Travertine Tiled Kitchen floor in Mitcham South London who had spilt a strong cleaning product on the Travertine Tiles. Due to the litigious nature of the wold in which we live I can’t name the product in this post but I can tell you it’s advertised on the TV as a wonder cleaner, unfortunately acidic products like this one will eat into the sealer and with frequent use cause holes to appear in natural stone. Fearing that he had ruined them I checked the floor over and assured him I could make his tiles look as good as new.

Cleaning Travertine Tile

I used the diamond encrusted burnishing pad system starting with the red pad and water to clean the tiles and remove any topical sealers that may have been present. This was continued with the white and yellow pads using nothing but water and then with a stiff grout cleaning brush and a weak solution of Tile Doctor Pro-Clean along the grout lines to make sure all the grout was thoroughly cleaned. Last step of the cleaning process was to rinse the floor of any dirt picked up by the pads and then when the floor was dry I used a green polishing pad to add a shine to the floor.

Sealing Travertine Tile

To protect the travertine it was sealed using a single coats of Tile Doctor Colour Grow which is an impregnating sealer which brings out the natural colour in stone. Once it was all dry again I buffed it up again but used a soft white buffing pad. As you can see by the photos the tiles look great and I have one very grateful customer who said they look better than when they were first laid.

Travertine Tiled Kitchen floor in Mitcham

Travertine Tiled Kitchen floor in Mitcham Read More »

Cleaning Encaustic Kitchen Floor Tiles in Beckenham

1 Comment / Encaustic Cement Tile Cleaning, Oxted Tile Cleaning / TileProf

On a visit to a customer to a customer in Beckenham, Kent who had a pair of rugs that needed cleaning I was asked to take a look at her Encaustic kitchen floor tiles which had become dull and she couldn’t keep them clean. I carried out a demonstration on how I would clean them and also explained the different sealer options available and how each sealer can have a different effect. She was pleased with the demonstration and engaged me to clean the tiles as well as the rugs specifying a sealer that would leave a sheen on the tile.

Cleaning black Porcelain floor tiles

I set about scrubbing the floor using a hot water dilution of Tile Doctor Pro-Clean Tile and Grout cleaner combined 50:50 with NanoTech UltraClean which adds tiny abrasive particles to the solution to make a more effective cleaning product. The solution was worked into the tiles by scrubbing with a rotary machine fitted with a black scrubbing pad and a stiff hand brush was used along the tight grout lines. The soiled solution was removed using a wet vacuum and floor thoroughly rinsed down with clean water. The tiles were then left to dry with the aid of a Turbo Air blower to help speed up the drying time.

Sealing Encaustic Floor Tiles

Once the tiles were dry I applied five coats of Tile Doctor Seal and Go which is a water based protective sealer that doesn’t give off any odour and produces a nice low sheen the customer was looking for.

The final result was one happy customer with a clean easy to maintain tiled floor and two clean rugs as well.

Cleaning Encaustic floor Tiles in a Beckenham Kitchen

Cleaning Encaustic Kitchen Floor Tiles in Beckenham Read More »

Travertine Tiled floor in Gerrards Cross

1 Comment / Leatherhead Tile Cleaning, Travertine Tile Cleaning / TileProf

I had a phone call a few weeks ago from a lady in Gerrards Cross to come and clean her large Travertine tiled floors prior to her renting out a property. I had actually carried out this job for her four years ago and she was really pleased with the service we provided and had therefore asked me come back. Thinking back four years is a long time between floor polishes so we certainly did a good job on the floor the first time.

Maintaining Travertine Tiles

Travertine is a very hard stone which required the surface to be cut back before polishing, to do this we make use of a diamond encrusted burnishing pad system which is supplied in a set of four pads each one having a different purpose. We started with a Red pad first together with a little water and this strips dirt and old sealers from the floor, this is followed with the White, Yellow and finally Green pad which doesn’t required the use of any water. As you progress through the pads you find the polish is restored and you get a deep shine in the surface of the tile.

Sealing Travertine Tile

To protect the floor from stains it was sealed with a single coat of Tile Doctor Colour Grow which is a colour enhancing sealer that brings out the colours in natural stone. Once the sealer was dry it was buffed using a white buffing pad to make sure that I hadn’t left any residues from the seal.

Once again the lady was really pleased with our work and promised to call the next time the property was to be let out again, but next time she wants me to do the carpets and the patio areas as well.

Travertine tiled floor maintained in Gerrards Cross

Travertine Tiled floor in Gerrards Cross Read More »